48V battery fault after 4 miles
Thread Starter
Junior Member
Joined: Feb 2018
Posts: 21
Likes: 11
E200 W213
48V battery fault after 4 miles
Hello everyone,
I bought a new E-Coupe facelift MY2021 (from Poland) and it broke down after just 7km (4 miles) while getting PPF installed (5 days after delivery). I coudln't start it up and the only message I got was the "48V battery see owner's manual" error. Towed the car to the dealership and after testing the said they said the 48v battery needs to be changed. However, the part was unavailable. I am in total disbelief. Customer Service Germany coudln't give a **** about what I had to say. As of now I have no ETA on when the car will be fixed (Car bought from europe and exported to Tunisia).
The dealer tried everything and said they never saw such a fault.
You can imagine how I feel.
I bought a new E-Coupe facelift MY2021 (from Poland) and it broke down after just 7km (4 miles) while getting PPF installed (5 days after delivery). I coudln't start it up and the only message I got was the "48V battery see owner's manual" error. Towed the car to the dealership and after testing the said they said the 48v battery needs to be changed. However, the part was unavailable. I am in total disbelief. Customer Service Germany coudln't give a **** about what I had to say. As of now I have no ETA on when the car will be fixed (Car bought from europe and exported to Tunisia).
The dealer tried everything and said they never saw such a fault.
You can imagine how I feel.
MBWorld Fanatic!
Joined: May 2018
Posts: 1,432
Likes: 300
From: Illinois
2021 c300 Cab. Arrived 7/28/21 . 24 GLE 450e.
Don’t know how long you have been around. Service depts don’t care where you bought the car anymore. They haven’t for years. Don’t know about other countries, but in the US, Dealers make their money in service. Good thing you don’t work in service.
Thread Starter
Junior Member
Joined: Feb 2018
Posts: 21
Likes: 11
E200 W213
By dealer I mean the official representative of the Brand in the country. If you buy a car from Mercedes it doesn't matter where it breaks down, you can take it to a Mercedes representative and they are obliged to fix it. Its written in the warranty.
Out Of Control!!
Joined: Sep 2018
Posts: 14,666
Likes: 4,568
From: unbegrenzt
2017 GLE350 4MATIC
Sorry to hear about the battery. The V167 GLE owners are having 48V difficulties also. If you read the CV167 information it might help in your case.
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
