E-Class Coupe (C238) & Cabrio (A238) 2017 - E200, E220, E300, E350, E400, E450 [Coupes &Cabriolets]

Backup camera failure

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 05-07-2021, 03:13 AM
  #1  
Newbie
Thread Starter
 
IMturbocharged's Avatar
 
Join Date: May 2021
Posts: 10
Received 2 Likes on 2 Posts
2014 E350 Cabriolet
Backup camera failure

I just had an airbag replaced as part of a safety recall. I immediately noticed that the backup camera didn't work. After analysis, the service manager told me that the control unit couldn't get the camera to work. They didn't have a camera in stock and would need to put one in before they could determine if it was the camera and / or the control unit.

I said it was VERY coincidental that the camera worked when I backed out of my garage to go to the dealer for the air bag recall replacement and that when I went to leave the dealership after replacement, it no longer worked.

They claim that the airbag replacement had no connection to the camera failure since the air bag replacement was done via the glove box.

I've done a lot of searching on the Internet but can't find anything that matches this situation. I wondered if they blew a fuse.

Any opinion about this?

Thanks.
Old 05-07-2021, 10:03 AM
  #2  
MBWorld Fanatic!
 
teksurv's Avatar
 
Join Date: Apr 2007
Location: San Diego, CA
Posts: 1,406
Received 399 Likes on 298 Posts
EQ
I've not heard of any relation between the two. There are numerous posts throughout the different models about backup camera failure, many times the resolution was replacing the cabling. In any case, if you are referring to a 2014 model, you'll get the best responses in the 207 forum.
Old 05-07-2021, 01:32 PM
  #3  
Newbie
Thread Starter
 
IMturbocharged's Avatar
 
Join Date: May 2021
Posts: 10
Received 2 Likes on 2 Posts
2014 E350 Cabriolet
Originally Posted by teksurv
I've not heard of any relation between the two. There are numerous posts throughout the different models about backup camera failure, many times the resolution was replacing the cabling. In any case, if you are referring to a 2014 model, you'll get the best responses in the 207 forum.
I am referring to the 2014 model. I didn't know what the difference was between the 207 and 238 forums, so I posted on both. Now I know. Thank you!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Backup camera failure



All times are GMT -4. The time now is 03:55 PM.