Similar story to happyinboca, put the car in the shop Tuesday, parts arrived late Thursday, repairs completed and car picked up on Saturday. Couple of new cables, along with a new headliner, warranty covered, and now back on the road. My service manager, that I have known for seventeen years, says that this is a repair and not a fix, as the parts used were the same installed at the time of the build. So it is expected that there will be other cable replacements down the road, which does not make me very happy. That being said, I do plan to keep this car in our garage for a long time, enjoying the drive, ride, and style which are all most unique. Also after reading the comments from Mercedes-Benz's chief operating officer, Markus Schäfer, this week regarding the diminishing market prospects for both the estate / wagon and the cabriolets, we may not have a MB cabriolet much longer. We intend to enjoy the drive in the E450 for a long time, cables can be replaced.