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MB Harmonic Balancer recall

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Old Apr 8, 2005 | 07:10 PM
  #1  
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From: Jacksonville Florida
209/W210 Estate /W211 modded by MBENZNL
MB Harmonic Balancer recall

Campaign No. 2005020003
April 2005
ALL MERCEDES-BENZ CENTERS
SUBJECT: MODELS 163, 202, 208 210 WITH ENGINES 112,
MODELS 129, 163, 202, 208 210 215, 220 WITH ENGINES 113,
MODEL YEARS 1998 – 2000;
MODEL 170 WITH ENGINE 112, MODEL YEAR 2001
INSPECT, IF NECESSARY REPLACE HARMONIC BALANCER PULLEY
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Old Apr 8, 2005 | 07:21 PM
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...not sure why we moved to a new thread - but...

Quote
INSPECT, IF NECESSARY REPLACE HARMONIC BALANCER PULLEY
End Quote

This brings up some questions in my cluttered little mind.

If I go in now, and the Harmonic Balancer is fine and then sometime later it goes bad, what will MB do?

If I wait until it goes bad (which seems likely to me after all I've read about it) what is MB likely to do?

Just musings on my part.

Brian - Yakima, WA
2000 E320
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Old Apr 8, 2005 | 11:36 PM
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2002 E55 AMG
True, very good point.

Are you guys checking the harmonic balancer periodically?
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Old Apr 9, 2005 | 01:21 AM
  #4  
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From: Riverside, CA
98 E320
My 98 harmonic balancer came apart over this past summer....only drove about 3.5-4 miles at slow speed after figuring the car was experiencing a major failure (charge battery light in red came on, would lock up all power steering, no real noise). Came home, looked under the hood and found a rubber gasket about the size of an hb. Jumped on the board and after no more than 30 seconds of searching - said oh chit, I got problems!!!

Took it to the stealership, said it took out timing chain cover and oil pan. I jumped all over them, saying it's a known problem, a person cannot "maintain" an harmonic balancer. They agreed a known problem on ML models only. A MB rep came out the following day and said cover it all - sans the serp belt. This happened at 110K.

I almost fell over when they said it would be covered - it was a $2,400 fix!!! I ended up paying $120.

Walters in Riverside, CA.
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Old Apr 9, 2005 | 11:55 AM
  #5  
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05 c55, 08 600rr
does anyone know what can be done if you already replaced it, out of your own pocket? my stealership insistantly denied my claim. i paid for out of pocket at an indepent center.

Does anyone have any contact info of the person/department I can speak to about this matter. thanks.
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Old Apr 9, 2005 | 04:54 PM
  #6  
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From: Khalifonia.
4 wheeled car.
I guess I am gonna get money back for 2 W210s and 1 W202 and another M113 W210 done free. w00t
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Old Apr 9, 2005 | 07:07 PM
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I knew there something wrong.

I have been complaining to dealer about a harmonic vibration for over a year now...never anything found. Perhap this is the source of my problem. Jimmy christmas my Ford F350 deisel runs smoother at highway speeds then the E320.
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Old Apr 9, 2005 | 09:56 PM
  #8  
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Damn you guys are scaring me. I'm gonna have to call the dealer.

The rubber looks fine to me however...
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Old Apr 11, 2005 | 10:53 AM
  #9  
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05 c55, 08 600rr
Originally Posted by The Doctor
I guess I am gonna get money back for 2 W210s and 1 W202 and another M113 W210 done free. w00t
ehh, gotta be the wiseass. yeah i gotcha. doesnt make sense.
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Old Apr 11, 2005 | 03:26 PM
  #10  
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From: California
1997 E420, 1983 300D
i don't know what my engine number is off the top of my head - and my car is a long walk from here - does anybody know if a 1997 420 falls under this recall?


thanks
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Old Apr 11, 2005 | 11:47 PM
  #11  
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god damn it my **** broke on wednesday of last week had i know i wouldn't of gone to a private mechanic....
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Old Apr 12, 2005 | 12:00 AM
  #12  
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From: WOT somewhere in the Bay Area
1951 Caterpiller D6
Originally Posted by genome
does anyone know what can be done if you already replaced it, out of your own pocket? my stealership insistantly denied my claim. i paid for out of pocket at an indepent center.

Does anyone have any contact info of the person/department I can speak to about this matter. thanks.
Smythe got MBUSA to write a check for our 99 CLK320 when it pitched the balancer 9 months post warranty. Blew apart while on a road trip. Took out everything on the front of the motor and bent the hood too. Everything except the hood repaired at an independent shop. Smythe took care of the hood.

Can't remember the name of the guy down there that took care of it but Marc Fresket (sp?) is the service manager and a reasonable man to deal with. Been with them for 20+ years.
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Old Apr 12, 2005 | 08:37 AM
  #13  
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Originally Posted by 5-Salt
I knew there something wrong.

I have been complaining to dealer about a harmonic vibration for over a year now...never anything found. Perhap this is the source of my problem. Jimmy christmas my Ford F350 deisel runs smoother at highway speeds then the E320.
My 02-320 had the "crank vibration damper" replaced. The tech noted that it "fell apart". I guess it only had a 30,000 mile life span. Good luck.
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Old Apr 12, 2005 | 09:36 AM
  #14  
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From: Alpharetta, GA
1997 E420
1997 E420 Answer

Originally Posted by galleryvw
i don't know what my engine number is off the top of my head - and my car is a long walk from here - does anybody know if a 1997 420 falls under this recall?


thanks
Your engine number is a 119.985 or just 119. I don't think the recall effects that engine. It was pretty much a 320 issue. I have an E420 too, let me know if find something contrary to this...

Thanks and happy motoring!!!
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Old Apr 12, 2005 | 10:50 AM
  #15  
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From: Khalifonia.
4 wheeled car.
Called my dealer. They got a jackass service guy now. Small time dealership so only one mercedes advisor (they do VW and chevy too). Anyway, he tells me he got a letter saying to not do the repair unless the customer presents a recall letter. What a homo.

Anyway, does Mercedes use the DMV database or something to get the letters out?
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Old Apr 12, 2005 | 11:05 AM
  #16  
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INTERESTING... I called MBUSA and they said that my car currently doesn't show being part of the recall. hmmm...
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Old Apr 12, 2005 | 01:10 PM
  #17  
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From: Georgia
2001 E320, 1983 300D
I called MB also

When I asked to check my car to see if it was on the recall list, the operator said that the harmonic balancer is simply a "service campaign" not a recall.

I gave him my VIN and he said it was not part of "any service campaigns at this time."

Does MB call their recalls "service campaigns" for marketing purposes?

Blair
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Old Apr 12, 2005 | 08:56 PM
  #18  
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2001 E430 4matic
Does this include 430's??
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Old Apr 12, 2005 | 10:22 PM
  #19  
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From: WOT somewhere in the Bay Area
1951 Caterpiller D6
I think the campaign is limited to the V-6 only. No diesels, I4, I6 , V8 or V12 as I understand it.
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Old Apr 12, 2005 | 10:38 PM
  #20  
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'98 E320 4Matic, '85 380SL
E430s qualify

Originally Posted by Little
Does this include 430's??
Assuming the original poster is correct, 1998-2000 E430s (M113 engine) qualify.
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Old Apr 12, 2005 | 11:48 PM
  #21  
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From: WOT somewhere in the Bay Area
1951 Caterpiller D6
Originally Posted by lexrex
Assuming the original poster is correct, 1998-2000 E430s (M113 engine) qualify.
You're right. According to this post the M113 V-8 is listed. When it happened to our CLK 320 a few months ago, MBUSA said it was a known problem in the V-6 and that we shouldn't worry about the 4 other MB cars in the family with V-8s.

Oh well, you can't even trust the horse's mouth these days.
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Old Apr 19, 2005 | 01:32 PM
  #22  
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From: LA/OC
E320
Hi,

I have stupid questions again. :p
Is it a pulley?
Can I check it by myself?
Anyone has pictures?

Thank you very much!
Ben
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Old Apr 19, 2005 | 03:55 PM
  #23  
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From: bay area
05 c55, 08 600rr
i just got a call responding to an email i sent to mercedes benz north america. the lady stated she got my message and that my car a 99 e430 is not on the list, YET. she said they are reviewing all (enter blaaablaaablaaa) and that it may show up on the recall campaign on a later date. she also volunteered this bit of info. she said that if the work was done prior to the campaign, the the company will review the work to see if it qualifies for a refund. however, she did state "work done at the dealership".
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Old Apr 20, 2005 | 12:22 AM
  #24  
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Not a Benzer anymore
Harmonic...Service Bulletin In PDF File is Here :)

http://www.edsoto.com/files/fsy8a83l-1

or www.edsoto.com and take it from the main page. I downloaded this from the MB Startech info site.
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Old Apr 20, 2005 | 06:29 AM
  #25  
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Thanks!

Originally Posted by EddieGTP
http://www.edsoto.com/files/fsy8a83l-1

or www.edsoto.com and take it from the main page. I downloaded this from the MB Startech info site.
Thanks EddieGTP for posting the entire notice.
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