Volume on Microphone
Thread Starter
Newbie
Joined: Apr 2002
Posts: 3
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From: Oregon
2002 E430 Special Edition
Volume on Microphone
I've a 2002 E430 with the Command and a Motorola V60. Car is a dream...microphone isn't.
Is there any way to increase the volume of the microphone so that people on the other end can hear me better. Dealer says it can't be done. Problem is that, despite my loud voice, I've trouble being heard when using the microphone. If I use the phone itself the volume is fine.
Help??
Is there any way to increase the volume of the microphone so that people on the other end can hear me better. Dealer says it can't be done. Problem is that, despite my loud voice, I've trouble being heard when using the microphone. If I use the phone itself the volume is fine.
Help??
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
Likes: 6
From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Try directing your voice towards the mike, that may help. Also, perhaps your mike is bad or improperly angled towards you. Try having the dealer install another and see if its better. I do not have a phone in my E but I do in my ML500 and its been fine.
Thread Starter
Newbie
Joined: Apr 2002
Posts: 3
Likes: 0
From: Oregon
2002 E430 Special Edition
Sosh,
Alas, doesn't seem to matter how I "angle" my voice. Dealer suggests that "they are all like that" and that they have loads of complaints about the microphone volume. They suggest that "it is set that way to minimize background noise inside the car". The dealer is usually quite good and very willing.
I've quite a clear speaking voice and don't slur much at all.
Alas, doesn't seem to matter how I "angle" my voice. Dealer suggests that "they are all like that" and that they have loads of complaints about the microphone volume. They suggest that "it is set that way to minimize background noise inside the car". The dealer is usually quite good and very willing.
I've quite a clear speaking voice and don't slur much at all.
Thread Starter
Newbie
Joined: Apr 2002
Posts: 3
Likes: 0
From: Oregon
2002 E430 Special Edition
Turns out there is a fairly major problem with the V60 phones in the E series cars! Seems that they don't work in full duplex mode. Thus, one can't speak and be heard if there is any noise on the receiving end of the call. Mercedes and Motorola are both aware of the problem. Motorola has a fix, but according to people who have spoken with both Mercedes and Motorola (quote follows from one of the cell phone forums):
"Motorola now tells me that the v60c for the Mercedes will NOT be fixed. In fact they say it's not even a problem. They say Mercedes ordered it like that!!!! "
I spoke with Motorola today and they agree that it is a problem with the phones and that they do have an upgrade. They suggested I talk to the Mercedes dealer and request that the microphone be replaced in my car and that I talk to the local cell phone provider and request that the phones firmware be upgraded. They were not sure that this would fix the problem, however.
I've yet to talk to MB.
"Motorola now tells me that the v60c for the Mercedes will NOT be fixed. In fact they say it's not even a problem. They say Mercedes ordered it like that!!!! "
I spoke with Motorola today and they agree that it is a problem with the phones and that they do have an upgrade. They suggested I talk to the Mercedes dealer and request that the microphone be replaced in my car and that I talk to the local cell phone provider and request that the phones firmware be upgraded. They were not sure that this would fix the problem, however.
I've yet to talk to MB.
Member
Joined: Nov 2001
Posts: 206
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From: Rancho Bernardo, CA
2001 MB CLK55
Originally posted by mhuth
I spoke with Motorola today and they agree that it is a problem with the phones and that they do have an upgrade. They suggested I talk to the Mercedes dealer and request that the microphone be replaced in my car and that I talk to the local cell phone provider and request that the phones firmware be upgraded. They were not sure that this would fix the problem, however.
I've yet to talk to MB.
I spoke with Motorola today and they agree that it is a problem with the phones and that they do have an upgrade. They suggested I talk to the Mercedes dealer and request that the microphone be replaced in my car and that I talk to the local cell phone provider and request that the phones firmware be upgraded. They were not sure that this would fix the problem, however.
I've yet to talk to MB.
Case in point - I did a quick & dirty over the air upgrade to my V60c (needed new PRL list & opted for the general software before I thought twice).
I can no longer get at the recent calls list via COMAND.....
