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Replacement Key Help

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Old Mar 10, 2009 | 04:52 PM
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Replacement Key Help

Trying to find somewhere to get a replacement for the electronic key for a 1999 E320. Local dealer wants $250. Is there somewhere to get one for less than this?

Thanks for your help. Jim
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Old Mar 10, 2009 | 06:10 PM
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Is a dealer only item coded to your specific vin. Order is supposed require proof of ownership.

eBay keys are neat paperweights; regardless of what sellers may claim.
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Old Mar 10, 2009 | 07:58 PM
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Originally Posted by TMAllison
Is a dealer only item coded to your specific vin. Order is supposed require proof of ownership.

eBay keys are neat paperweights; regardless of what sellers may claim.
Can the ebay keys be "coded" at the dealer for my car, or is this a "gotcha" program from MB?
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Old Mar 10, 2009 | 09:10 PM
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1997 s320, 1997 e320
bigdogtx, find an indy shop in your area and ask them how much they charge, it's gonna be cheaper than the dealer because they buy the key way cheaper than what the dealer charges, i think is around $150. you have to give them your vin number and when you get the key in 1 day or 2, you have to leave the key in the ignition for a little bit (can't remember how long, i think is less than 1 hour) to be programmed by itself, then you can start the car.
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Old Mar 10, 2009 | 10:10 PM
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From: Bay Area, CA
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Originally Posted by bigdogtx
Can the ebay keys be "coded" at the dealer for my car, or is this a "gotcha" program from MB?
Not a MB gotcha but an eBay seller gotcha. The only value ebay keys have is if you need a repacement case for your keys guts.

All keys are ordered, coded and shipped out from the east coast.
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Old Mar 10, 2009 | 10:58 PM
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Originally Posted by tirona
bigdogtx, find an indy shop in your area and ask them how much they charge, it's gonna be cheaper than the dealer because they buy the key way cheaper than what the dealer charges, i think is around $150. you have to give them your vin number and when you get the key in 1 day or 2, you have to leave the key in the ignition for a little bit (can't remember how long, i think is less than 1 hour) to be programmed by itself, then you can start the car.
Thanks, Tirona,,,,but I am not a "car" guy,,,,exactly what is an "indy shop"?
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Old Mar 10, 2009 | 11:37 PM
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Originally Posted by bigdogtx
Thanks, Tirona,,,,but I am not a "car" guy,,,,exactly what is an "indy shop"?

"indy" = Independent repair shop.

Look in the "yellow pages" and you'll likely find local repair shops that specialize in mercedes Benz service.

find a good one and you will pay less than a dealer for service and get better service IMHO.

My local Indy doesn't mess with Keys, they concentrate on normal maintenance and repairs. They have a shop bigger than the local dealer and are booked weeks in advance. It's fun to walk around and look at the classics and rarer models they have in for service.
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Old Mar 11, 2009 | 12:20 AM
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1997 s320, 1997 e320
if you cannot find any mb mechanics in your area that won't sell keys, than you might want to look online at mb dealers like "duval motorcars" in florida that will sell parts for a little cheaper. i remember reading on the benzworld site that a few guys were buying the keys from duval. their number is 352-332-7571.
by the way where in texas are you? maybe some members in here live close to you and can tell you where to go.

mercedesshopdotcom has listed a lot of good shops by state. you might want to take a look. http://www.mercedesshop.com/shopforu...splay.php?f=14

Last edited by tirona; Mar 11, 2009 at 12:23 AM.
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Old Mar 11, 2009 | 12:38 AM
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Originally Posted by tirona
if you cannot find any mb mechanics in your area that won't sell keys, than you might want to look online at mb dealers like "duval motorcars" in florida that will sell parts for a little cheaper. i remember reading on the benzworld site that a few guys were buying the keys from duval. their number is 352-332-7571.
by the way where in texas are you? maybe some members in here live close to you and can tell you where to go.

mercedesshopdotcom has listed a lot of good shops by state. you might want to take a look. http://www.mercedesshop.com/shopforu...splay.php?f=14
I'm in Plano.

E420,,,,thanks.
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Old Mar 11, 2009 | 11:27 AM
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Originally Posted by tirona
if you cannot find any mb mechanics in your area that won't sell keys, than you might want to look online at mb dealers like "duval motorcars" in florida that will sell parts for a little cheaper. i remember reading on the benzworld site that a few guys were buying the keys from duval. their number is 352-332-7571.
by the way where in texas are you? maybe some members in here live close to you and can tell you where to go.

mercedesshopdotcom has listed a lot of good shops by state. you might want to take a look. http://www.mercedesshop.com/shopforu...splay.php?f=14
I called Duval. They won't do keys by mail anymore, you must physically bring the car and there key cost $280. Call the various MB dealers in your area for the cheapest one. In my area, it ranges from $200 to $285. You have to eat it up if you want a replacement key, apparently.
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Old Mar 11, 2009 | 11:59 AM
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i just went to my local dealer in jersey and they wanted $495.00 for a spair key for my 97 E420 what a deal you got -- jz
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Old Mar 11, 2009 | 02:06 PM
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I can get keys for Jersey guys for under $150. Car must be registered in Jersey. I'd need a copy of your proof of ownership and I think they want driver's license copy as well.

Or, if you want to make the order yourself, I can tell you where to go in South Jersey. It's somewhat East of Cherry Hill.
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Old Mar 16, 2009 | 11:09 AM
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Anyone know a good place to go in the Northern Virginia or Dc-area?
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Old Mar 28, 2009 | 12:59 PM
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The key for my 2005 C230 just bit the dirt. Is there anywhere in Hampton Roads area of Virginia that will sell a key for less than $250?
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Old Mar 28, 2009 | 03:58 PM
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What isn't the key doing? Won't open the door? Won't start the car?
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Old Mar 28, 2009 | 04:33 PM
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My spare just cost me $174.00 from the dealer. I faxed him my a copy of my registration and Drivers license. I then called him with the credit card number.
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Old Mar 28, 2009 | 09:44 PM
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JimPurdy,

The key will open and lock the doors but will not start the car. Is it toast?
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Old Mar 30, 2009 | 02:50 PM
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Wirelessmouse,

Remotely locking and unlocking the door utilizes the radio transmission from the key to the receiver in the car. The end of the key is a red plastic that allows the ignition switch to read the code on the inside of the key and to send an infrared signal to the door to open or close the windows. Starting the car does not require any batteries (MB used to provide an emergency ignition key without the electronics to remotely open the door). It sounds like either the end of the key has been damaged or the ignition switch has failed. Do you have the other key? Does it work?
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Old Mar 30, 2009 | 07:37 PM
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JimPurdy,

The other key does work. I left the broken key in the ignition for a while to see if it would reprogram but no luck.
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Old Mar 30, 2009 | 07:59 PM
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Is the red plastic on the end of the bad key scratched or broken? If scratched, I would try to polish it.
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