E-Class (W210) 1995-2002: E 200, E 220D, E 240, E 290TD, E 300TD, E 200, E 240, E 280, E 320, E 420, E 430 (Wagon, Touring, 4Matic)

2001 E320 Steering locked - help

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Old Oct 13, 2013 | 06:27 PM
  #1  
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2001 E320
2001 E320 Steering locked - help

My car is a 2001 E320 with a smart key (with a battery). My key doesn't move in the ignition nor does the steering wheel. This is the first occurrence of the problem. Never had any issues in the past. I have 160,000 miles on the car.

I have seen references to solutions but can't see a clear procedure mentioned anywhere. I am not very savvy with car mechanics. Is this a problem that I need to tow my car to a Mercedes service?

Thank you.
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Old Oct 14, 2013 | 08:02 AM
  #2  
Hirnbeiss's Avatar
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From: Südflorida
'99 E430, '05 ML500, '15 GLK350
Car battery is good?
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Old Oct 14, 2013 | 12:23 PM
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2001 E320
Yes. The heads light turn on. The radio works (non-factory radio that has its own power on switch without needing the key).

Also, the key opens the doors and the trunk.
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Old Oct 14, 2013 | 12:34 PM
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raymond g-'s Avatar
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From: Seattle WA
99 E320
on rare occasion, the central locking system simply goes belly up but I'm hoping
that more Q&A back and forth my eliminate this (which can be upwards of $1k)
but based on the few clues you've given, it isn't sounding like an easy fix.
  • good car battery
  • smartkey can remotely trigger door and trunk locks

...yet unable to complete the handshaking with the central locking system.

for the hell of it, put the key in the ignition and leave it there for a few hrs.

another hell-of-it, do same but turn to position "1", cook dinner

i'd still feel better if you can confirm battery health directly such as reporting
car battery voltage at rest or under load, rather than relying on secondary
observations (lights, battery).
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Old Oct 19, 2013 | 02:41 PM
  #5  
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2001 E320
Problem was the Smart Key

It turned out to be my smart key to the car. I got a replacement Key and that fixed the issue. The ignition worked and unlocked the steering as well.
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Old Oct 20, 2013 | 09:37 AM
  #6  
Beverly Sharp's Avatar
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E430
lock

I'd rather have a dumb key.
Hemersam
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