E-Class (W210) 1995-2002: E 200, E 220D, E 240, E 290TD, E 300TD, E 200, E 240, E 280, E 320, E 420, E 430 (Wagon, Touring, 4Matic)

Radio knob volume UP work intermittently

Old Dec 24, 2020 | 12:01 AM
  #1  
ATL_E55's Avatar
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W210 E55
Radio knob volume UP work intermittently

I have had this annoying problem since I bought the car. Volume down works fine but volume up works randomly. Most of the times the volume UP (clockwise) turns the volume DOWN.

I have tested the entire knob with the soft little clicks you can feel. Roughly about 75% or more of the clicks or adjustments turn the volume down instead of up.

I have tried electrical contact cleaner numerous times and some compressed air but not much luck with it. It appears to help briefly but if i let the car sit for a few hours, the cleaner dries up and it starts misbehaving again.

Is my bose radio unit completely trashed?
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Old Dec 24, 2020 | 04:00 AM
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320e
Mine's sorta random too. Mostly it goes quiet on its own. It's old so I just live with it.
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Old Dec 24, 2020 | 08:55 AM
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'99 and '05 E55 AMG
I had the same issue repaired by Becker Auto Sound LLC in New Jersey. Factory authorized repair center. I had them add the optional Bluetooth music streaming (bypasses cassette player but I no longer use cassettes). I prefer that my car look stock rather than have a flashy add-on stereo.
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Old Dec 24, 2020 | 01:49 PM
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1991 190E 2.3
The Becker option isn't cheap having gone this route on a new antenna for my W201 but it's probably the best option as installing aftermarket can cause a long additional list of issues.
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Old Dec 24, 2020 | 11:33 PM
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W210 E55
Is there an aftermarket head unit that will work with Bose amp and steering wheel controls?
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Old Dec 29, 2020 | 10:09 PM
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W210 E55
Originally Posted by 190Efan
The Becker option isn't cheap having gone this route on a new antenna for my W201 but it's probably the best option as installing aftermarket can cause a long additional list of issues.
Checked Becker out.. They charge a flat $195 fee from what others have said.

Other options:
-Buy unit off of eBay and pray it works but radio code will change
-Buy a compatible encoder for like $15 and see if I can replace damaged encoder on the board.
-Buy a aftermarket unit that's compatible with Bose amp and steering wheel controls
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