My E500 Died
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My E500 Died
I took my wife 2003 MB-E500 to Walgreens to get some medicine last night, ran back out and it didn't want to unlock the doors, like my alternate key is on low battery or something, luckily enough, I was in a hurry and forgot to raise the back window up, so I manually lifted up the door knob to get in and there it was, as I expected, car alarm went off. I could not get it to stop with the key plus could not get the car to START... Tech came out 30 min later and we both agreed that it was not the battery but electrical/computer problem. It wouldn't start with BOTH keys.
Tow truck flat bed arrived 1 hour later (I had an experience to see how they operated that thing).... it headed to MB dealer and hopefully S.A will call me up tomorrow.( oops, it's morning now, must have been a sleepless night)
Since it's a lease car and we've had 60K miles on it (22K mile per year), for sure the repair will come out from my pocket so I paid the guy $120 cash cause the tow truck said most of the time the dealer will mark it up the towing service and I bought it. I'm crossing fingers hoping I'm not losing my "arm & leg" since MB repair is a sky rock $$$. Dang it.
Sorry guys, I just had to let it out.
Tow truck flat bed arrived 1 hour later (I had an experience to see how they operated that thing).... it headed to MB dealer and hopefully S.A will call me up tomorrow.( oops, it's morning now, must have been a sleepless night)
Since it's a lease car and we've had 60K miles on it (22K mile per year), for sure the repair will come out from my pocket so I paid the guy $120 cash cause the tow truck said most of the time the dealer will mark it up the towing service and I bought it. I'm crossing fingers hoping I'm not losing my "arm & leg" since MB repair is a sky rock $$$. Dang it.
Sorry guys, I just had to let it out.
Last edited by U2fast4me; Apr 5, 2005 at 08:41 AM.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 1,783
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From: San Diego
2004 E320
Same thing happened to me. I'll be taking my car in soon for repairs.
https://mbworld.org/forums/e-class-w211/101891-car-wouldn-t-start.html
https://mbworld.org/forums/e-class-w211/101891-car-wouldn-t-start.html
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From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Originally Posted by U2fast4me
Got a call from S.A, said that since the warranty is expired they can not provide free loaner car, is this true?
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Originally Posted by sosh
...My dealer supplies MB loaners at no charge for anyone at any time.....
Also, I'm reading other post about the recall effecting estimately 1.3 mil cars. Is this 1 of the problem that costing my car to fail?
Last edited by U2fast4me; Apr 5, 2005 at 10:27 AM.
MBWorld Fanatic!
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From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Originally Posted by U2fast4me
Thanks for the reply SOSH. I'm waiting for a call from Service Manager, hope he'll get me a free loaner car. SA refused it because the car has 60K miles and the warranty is expired. It's not MB's problem now, he said.
Also, I'm reading other post about the recall effecting estimately 1.3 mil cars. Is this 1 of the problem that costing my car to fail?
Also, I'm reading other post about the recall effecting estimately 1.3 mil cars. Is this 1 of the problem that costing my car to fail?
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I just got a called, $940 to repair an Electronic Ignition System (EIS) failure, parts will arrive tomorrow . Free loaner car. Bet you they added it on.
$350 for part + 5 hr labor.
I just finished talking with couple garages that work on new/used MB, and for this EIS problem, it can only be done by Dealer. Good job Mercedes.
$350 for part + 5 hr labor.
I just finished talking with couple garages that work on new/used MB, and for this EIS problem, it can only be done by Dealer. Good job Mercedes.
Last edited by U2fast4me; Apr 5, 2005 at 01:20 PM.
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Joined: Oct 2004
Posts: 700
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From: Bay Area
06 CLS500 + 99 ML320
Originally Posted by U2fast4me
I just got a called, $940 to repair an Electronic Ignition System (EIS) failure, parts will arrive tomorrow . Free loaner car. Bet you they added it on.
$350 for part + 5 hr labor.
I just finished talking with couple garages that work on new/used MB, and for this EIS problem, it can only be done by Dealer. Good job Mercedes.
$350 for part + 5 hr labor.
I just finished talking with couple garages that work on new/used MB, and for this EIS problem, it can only be done by Dealer. Good job Mercedes.
U2fadt4me,
Sorry to hear that. If you have good connection with the SA, SM and your sales in this dealership, you might try to see if they will let you to buy the extened warranty now. I know it is a long shot but at least you have a warranty afterward and feel less pain for this event.
Take care,
hlkc
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Originally Posted by hlkc
U2fadt4me,
... you might try to see if they will let you to buy the extened warranty now.
Take care,
hlkc
... you might try to see if they will let you to buy the extened warranty now.
Take care,
hlkc
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Joined: Jul 2003
Posts: 15,901
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From: North Scottsdale, AZ
'71 Pinto
Originally Posted by sosh
I understand that the recall is a voltage regulator/alternator problem. My 05 E320 4M as of yeaterday is not included but who knows when all the chips fall.
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From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Originally Posted by konigstiger
Did anyone confirm (MBUSA, dealer, etc.) confirm that your vehicle is not included or are you just assuming from what has been published thus far?
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From: fremont, ca
04 E55
Originally Posted by sosh
My SA at my dealership looked it up for me earlier this week. Said if anything changes he will let me know
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New update:
S.A just called and after they had the car finally started they found another problem, the SAM Control Unit has failed, He said that what it does is to control many diff functions on the display, he said something about Disk Plate SRS, what is it anyway?
So it’ll cost another $726 to fix it.
SAM Ctrl Unit part itself is $329.
Total so far is $1,700. Are they trying to say that I should get an extended warranty?
S.A just called and after they had the car finally started they found another problem, the SAM Control Unit has failed, He said that what it does is to control many diff functions on the display, he said something about Disk Plate SRS, what is it anyway?
So it’ll cost another $726 to fix it.
SAM Ctrl Unit part itself is $329.
Total so far is $1,700. Are they trying to say that I should get an extended warranty?
Super Member
Joined: Oct 2004
Posts: 700
Likes: 0
From: Bay Area
06 CLS500 + 99 ML320
Originally Posted by U2fast4me
New update:
S.A just called and after they had the car finally started they found another problem, the SAM Control Unit has failed, He said that what it does is to control many diff functions on the display, he said something about Disk Plate SRS, what is it anyway?
So it’ll cost another $726 to fix it.
SAM Ctrl Unit part itself is $329.
Total so far is $1,700. Are they trying to say that I should get an extended warranty?
S.A just called and after they had the car finally started they found another problem, the SAM Control Unit has failed, He said that what it does is to control many diff functions on the display, he said something about Disk Plate SRS, what is it anyway?
So it’ll cost another $726 to fix it.
SAM Ctrl Unit part itself is $329.
Total so far is $1,700. Are they trying to say that I should get an extended warranty?
Thanks,
hlkc
