U2fast4me

I took my wife 2003 MB-E500 to Walgreens to get some medicine last night, ran back out and it didn't want to unlock the doors, like my alternate key is on low battery or something, luckily enough, I was in a hurry and forgot to raise the back window up, so I manually lifted up the door knob to get in and there it was, as I expected, car alarm went off. I could not get it to stop with the key plus could not get the car to START... Tech came out 30 min later and we both agreed that it was not the battery but electrical/computer problem. It wouldn't start with BOTH keys.
Tow truck flat bed arrived 1 hour later (I had an experience to see how they operated that thing).... it headed to MB dealer and hopefully S.A will call me up tomorrow.( oops, it's morning now, must have been a sleepless night)
Since it's a lease car and we've had 60K miles on it (22K mile per year), for sure the repair will come out from my pocket so I paid the guy $120 cash cause the tow truck said most of the time the dealer will mark it up the towing service and I bought it. I'm crossing fingers hoping I'm not losing my "arm & leg" since MB repair is a sky rock $$$. Dang it.
Sorry guys, I just had to let it out.

W211 Ryda

Same thing happened to me. I'll be taking my car in soon for repairs.

https://mbworld.org/forums/e-class-w211/101891-car-wouldn-t-start.html

U2fast4me

Got a call from S.A, said that since the warranty is expired they can not provide free loaner car, is this true?

sosh

Thats up to the dealer. My dealer supplies MB loaners at no charge for anyone at any time. No customer is refused and they will even pick up your car, drop the loaner with the reverse when your car is completed.

U2fast4me

Thanks for the reply SOSH. I'm waiting for a call from Service Manager, hope he'll get me a free loaner car. SA refused it because the car has 60K miles and the warranty is expired. It's not MB's problem now, he said.

Also, I'm reading other post about the recall effecting estimately 1.3 mil cars. Is this 1 of the problem that costing my car to fail?

E320Star

Call 911

sosh

Good luck!! Remember its totally up to the dealer. All that is required by MB is that "alternate transportation" is offered. This could be a ride to work, a rental car or in my case a free loaner. Re the recall, from what I hear thats not the problem. I understand that the recall is a voltage regulator/alternator problem. My 05 E320 4M as of yeaterday is not included but who knows when all the chips fall. I am pleased that MB is standing up to this with no Govt intervention. Would rather have them do this than fight some sort of a battle down the road when stuff begins to fail.

U2fast4me

I just got a called, $940 to repair an Electronic Ignition System (EIS) failure, parts will arrive tomorrow . Free loaner car. Bet you they added it on.
$350 for part + 5 hr labor.
I just finished talking with couple garages that work on new/used MB, and for this EIS problem, it can only be done by Dealer. Good job Mercedes.

hlkc

U2fadt4me,

Sorry to hear that. If you have good connection with the SA, SM and your sales in this dealership, you might try to see if they will let you to buy the extened warranty now. I know it is a long shot but at least you have a warranty afterward and feel less pain for this event.

Take care,
hlkc

U2fast4me

I didn't expect to run over 50K miles over the 3 years contract. I definitely don't want to buy an extend warranty for 100K mile because my lease will be up in this Sept, I guess I'll be driving with my fingercrossed then?

konigstiger

Did anyone confirm (MBUSA, dealer, etc.) confirm that your vehicle is not included or are you just assuming from what has been published thus far?

U2fast4me

Does anyone have any news on the new coming 2006 E-500?

sosh

My SA at my dealership looked it up for me earlier this week. Said if anything changes he will let me know

krispykrme

all W211 are included in the recall. If this has to do with the recall. it should be covered.

U2fast4me

New update:
S.A just called and after they had the car finally started they found another problem, the SAM Control Unit has failed, He said that what it does is to control many diff functions on the display, he said something about Disk Plate SRS, what is it anyway?
So it’ll cost another $726 to fix it.
SAM Ctrl Unit part itself is $329.
Total so far is $1,700. Are they trying to say that I should get an extended warranty?

hlkc

Wow $1700... sorry to hear that. I need to think twice about the extened warranty now.

Thanks,
hlkc