Fss
Thread Starter
Member
Joined: Nov 2002
Posts: 247
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From: California
2003 E320
Fss
I did a search first to try to find my answer but have not yet seen what I was looking for so now the question:
I have a "D" coming up in another 2500K mi.
I know that the car can be taken in under the warranty when the actual mileage is WITHIN a certain amount of the DUE mileage. Does anyone know what that number actually is without a doubt and can you provide a link to a reference?
The MB scheduling people in Sacramento have told me two different things...
in two different phone calls.
1. I can take it in within 1500 miles of the due mileage OR if it has been more than 1 year from the last FSS service.
2. I can take it in within 1000 miles of the due mileage...period....TIME after the last FSS service does NOT factor in.
I have a "D" coming up in another 2500K mi.
I know that the car can be taken in under the warranty when the actual mileage is WITHIN a certain amount of the DUE mileage. Does anyone know what that number actually is without a doubt and can you provide a link to a reference?
The MB scheduling people in Sacramento have told me two different things...
in two different phone calls.
1. I can take it in within 1500 miles of the due mileage OR if it has been more than 1 year from the last FSS service.
2. I can take it in within 1000 miles of the due mileage...period....TIME after the last FSS service does NOT factor in.
Last edited by CaptMike; Jun 9, 2005 at 02:13 PM. Reason: typo
Senior Member
Joined: Nov 2002
Posts: 454
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From: NC
'03 Mercedes E320
I was just told yesterday that on FSS Plus that we have since '03 models, time is not a factor. My prior 2 with FSS had the calendar option after a year, but not now. I think you can bring it in 1000 after the alert, of course some dealers will acommodate you better than that.
Thread Starter
Member
Joined: Nov 2002
Posts: 247
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From: California
2003 E320
Originally Posted by jim256
I think you can bring it in 1000 after the alert, of course some dealers will acommodate you better than that.
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From: Treasure Coast
2018 Mclaren 720s, 2021 Aston Martin DBX
My SA has told me whatever comes first...10k miles or a year from the last service or if the FSS says so. Forget about the appointment people, ask your service advisor.
Thread Starter
Member
Joined: Nov 2002
Posts: 247
Likes: 0
From: California
2003 E320
Originally Posted by ima55r2
My SA has told me whatever comes first...10k miles or a year from the last service or if the FSS says so. Forget about the appointment people, ask your service advisor.
Asked service advisor on policy and he stated within 1000 miles of FSS due mileage OR if it has been more than 1 year since last FSS service.
It's amazing that the left hand does not know what the right hand is doing.
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