E-Class (W211) 2003-2009

MB says you CAN scan your radio presets…

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Old Aug 16, 2005 | 10:40 PM
  #26  
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So.... has anyone heard back on this from MB? a month seems long enough, unless they're telling us to screw off!
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Old Aug 17, 2005 | 07:58 AM
  #27  
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Not a thing. Sounds like the only thing better than MB's "Quality" is

Originally Posted by CE750
So.... has anyone heard back on this from MB? a month seems long enough, unless they're telling us to screw off!
its "customer service". MB has better hope Lexus never learns how to make a more German feeling sedan.
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Old Aug 23, 2005 | 10:31 AM
  #28  
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FELLOW MEMBERS - Lets keep this post alive. With summer ending, maybe more of you have time now to send MB an email demanding this software fix. Only together do we have "the power"! Thanks.
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Old Aug 23, 2005 | 07:43 PM
  #29  
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Those of us (myself included) who have not sent messages should do so now. I agree we need to keep this flame burning.
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Old Aug 25, 2005 | 09:39 AM
  #30  
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Keeping this flame alive...

Email them guys... or don't ever let me hear anyone here complain that MB isn't responsive!
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Old Aug 25, 2005 | 10:55 AM
  #31  
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post the email address...

why not just post the email address in this thread!

aceman (and yes i already sent an email AND a followup)
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Old Aug 25, 2005 | 11:09 AM
  #32  
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On my 2005 E class cluster, I can search presets and memory.
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Old Aug 25, 2005 | 11:39 AM
  #33  
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"Presets" are "memory." But what do you mean by "cluster"? Not the buttons on the steering wheel, I assume.
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Old Aug 25, 2005 | 01:12 PM
  #34  
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Originally Posted by aceman
why not just post the email address in this thread!
Originally Posted by konigstiger
To reiterate, send a Private Message with your request and I will reply with the email address. Also, I respectfully ask those who receive the address to please not post it. I would rather attach legitimacy to this “campaign” than have it be a shot gun attempt not taken seriously. Most important, when you email include your VIN.
Furthermore, this is the only way WE have to see how many members/owners potentially emailed - to date, 17 requests.
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Old Aug 25, 2005 | 02:12 PM
  #35  
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17 requests... and prolly 500 W211 owners surfing this site at any given month... no wonder MB doesn't listen.. we don't speak up!
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Old Aug 25, 2005 | 02:21 PM
  #36  
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exactly my point.

While i respect you wanting to get a PM to issue the email, as it is your thread, at this rate, its never going to amount to anything. If the email address is posted on this thread, its just that much easier for someone to click on the address and crank out an email. I could care less how many of us forum members send an email, i think the only way to get MB to listen (and i reallly don't think they care anyway as the cars running on 3yrs w/ no fix) is to bombard them w/ feedback.

Aceman
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Old Aug 25, 2005 | 03:33 PM
  #37  
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I tend to agree with aceman.
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Old Aug 25, 2005 | 04:25 PM
  #38  
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Originally Posted by aceman
I could care less how many of us forum members send an email, i think the only way to get MB to listen (and i reallly don't think they care anyway as the cars running on 3yrs w/ no fix) is to bombard them w/ feedback. Aceman
Originally Posted by HotWheels500
I tend to agree with aceman.
Forgive me, but I disagree. If you shot gun emails they will never make it the Board, that’s what the flunkies are for.

Originally Posted by CE750
17 requests... and prolly 500 W211 owners surfing this site at any given month... no wonder MB doesn't listen.. we don't speak up!
Exactly! 17 complaints from roughly 600000 or more MBUSA E-Class owners to the DC Board - well enough said.
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Old Aug 26, 2005 | 12:50 AM
  #39  
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Someone should send email describing how someone nearly had an accident while looking down at the radio to change the preset channel to another. They should also mention that these could cause a liability issue for MB. Maybe that will get them motivated to get the software upgrade completed.
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Old Aug 29, 2005 | 03:01 PM
  #40  
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Ugh, I just heard back from MBUSA tech support concerning this issue (take it for what you will). Supposedly, all new '05 MBs have this problem, not just the E-Class. They have received several hundred or more calls into the call center concerning this but have no fix (and have not been notified that ther is one in the works).
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Old Aug 29, 2005 | 03:26 PM
  #41  
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Originally Posted by HumblePie
Ugh, I just heard back from MBUSA tech support concerning this issue (take it for what you will). Supposedly, all new '05 MBs have this problem, not just the E-Class. They have received several hundred or more calls into the call center concerning this but have no fix (and have not been notified that ther is one in the works).
that's MBUSA for you.. forget them and go right to MB in Germany.. PM Konig and get the email..
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Old Aug 29, 2005 | 04:25 PM
  #42  
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Thanks! I sent the PM off a while ago and thought I would try support in the off chance they knew something. As usual, my enthusiasm got the better of me...
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