E-Class (W211) 2003-2009

HOLY STROMBOLI...New tranny for my E?!?!?!?!

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Old 10-19-2006, 01:22 PM
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Eurocharged 2004 E500, Eurocharged ECU/TCU 2005 SL600, 2010 Caddy SwaggerWagon
HOLY STROMBOLI...New tranny for my E?!?!?!?!

So, I take my car into the dealer to address a squeaky seat. I asked them to reset the adaptive tranny while it was in there. I asked them to do that because when I would slow to make a turn, at say an intersection, and then accelerate out of the turn, the tranny would feel like it's going into the next gear but it really stayed in the same gear. Kinda like a phantom shift. I read somewhere that this is most likely the torque converter and that it will sometimes do this if the adaptation for the tranny wasn't complete. Anywho, I asked them to reset the tranny. No problem, right? WRONG! Got a call back today saying that they're either gonna have to replace the transmission control module or the ENTIRE TRANSMISSION!! HUH? The thing shifted perfectly smooth accept for the occassional problem that I mentioned above. I was out on a business lunch when I got the call and couldn't really ask a bunch of questions but has anyone ever had to have their 7G replaced? Any reason I shouldn't have them replace it?

EEESH, to be continued.

Last edited by Benz-O-Rama; 10-19-2006 at 01:36 PM.
Old 10-19-2006, 01:46 PM
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I had a transmission replaced in the W220 S600, and let me tell you something. If they replace it, they put a brand new one transmission. MB doesn't believe in rebuilt transmissions.

So, if they are giving you a new transmission, then go ahead and let them replace that bad boy. I can tell you that the new 7G transmissions are the smoothest shifting transmissions out there. My E63 shifts so smooth its hard to tell when its shifting many times. Not to mention, its a hell of a lot more responsive than my old E350.
Old 10-19-2006, 02:06 PM
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was '03 E320 - now - '04 S4
^^^

I'd take the new tranny too. Wasn't your car a buy-back? Did they tell you why? Maybe it was the transmission. hmmm...
Old 10-19-2006, 02:19 PM
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Eurocharged 2004 E500, Eurocharged ECU/TCU 2005 SL600, 2010 Caddy SwaggerWagon
Originally Posted by lig
^^^

I'd take the new tranny too. Wasn't your car a buy-back? Did they tell you why? Maybe it was the transmission. hmmm...
HEY! Good memory. Yes, it was a factory buy-back. And yes, it was for "transmission concerns". But as I mentioned, the tranmission has been normal for the most part. A few rough 1-2 and 2-1 shifts that have been fixed with a re-flash and this occassional thing that I mentioned above. That's it. The car has been good sans a few minor glitches.

We'll see. I've left them a message asking for more info. I think they're gonna try the TCM first if that doesn't correct it, they're gonna put in a new tranny. I guess I'm excited a little.
Old 10-19-2006, 03:07 PM
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If it's under warranty, let them replace it.

BTW, Mercedes sells rebuilt transmissions.

It's not what they use for warranty replacement, however.
Old 10-19-2006, 03:18 PM
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Yep, totally under warranty.

You know, the more I think about it, the more I'm impressed with MB service. Rather than trying to write it off as 'normal' or 'they all do this' they are actually going above and beyond if they actually swap out the tranny. It's such a minor thing and doesn't happen all the time.

On a side note...

The 2006 ML350 they're giving me as loaner does the EXACT same thing. Weird. That's why I don't thing it's the transmission internals but rather the software or TCM. But as I've said in many of my posts...."What the Hell do I know?"
Old 10-19-2006, 03:27 PM
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Eurocharged 2004 E500, Eurocharged ECU/TCU 2005 SL600, 2010 Caddy SwaggerWagon
Clarification....

Ok, so my SA just called and stated that the transmission isn't accepting the new program. So they're going to swap out the TCM. After that, if it still won't accept the program, in goes a new transmission.
Old 10-19-2006, 03:28 PM
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Originally Posted by Benz-O-Rama
Any reason I shouldn't have them replace it?
No reason! I would suggest, since the vehicle was documented as a transmission buy-back, to push for a replacement rather than go through the time consuming elimination process (i.e.: replacing parts, repeat visits, etc.) in trying to rectify shift concerns.
Old 10-19-2006, 04:13 PM
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Don't feel too bad about your Mercedes transmission. My "reliable" Honda Odyssey will be on its 3rd transmission in a matter of a few more weeks.

And for the record, Honda does not believe in new transmissions, the dealer will happily charge the owner of this Consumer Reports Top-Rated vehicle $2200 for a rebuilt transmission.
Old 10-19-2006, 04:35 PM
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Originally Posted by dacbiet
Don't feel too bad about your Mercedes transmission. My "reliable" Honda Odyssey will be on its 3rd transmission in a matter of a few more weeks.

And for the record, Honda does not believe in new transmissions, the dealer will happily charge the owner of this Consumer Reports Top-Rated vehicle $2200 for a rebuilt transmission.

I kid you not, my accord is cuurently on its second of a rebuilt tranny...140K I dont think i'll be adding another one when it dies
Old 10-19-2006, 04:40 PM
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As of right now it looks like the TCM and not the transmission. They're ordering a new TCM so I should have my car back by early next week. I'll update.
Old 10-19-2006, 05:26 PM
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2004 e320
not my experience??

Interesting? I have and 04 e320 and have had various transmission issues. After the 3rd!!!! i repeat 3rd REBUILD MB finally replaced it with a new one. when i questioned my service advisor about the practice he told me that MB only authorizes a new tranny after they rebuild it at least one time. To boot, there are quota's for new transmissions. So when i had mine fixed the tech was telling me how difficult it was for him to get mb to authorize a new transmission? weird right??
Either way i was pleased in that i dont find it abnormal for them to attmept ot rebuild it first..but the idea of a quota is odd>
Old 10-19-2006, 06:24 PM
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My 83 240 D went 144,000 before needing a clutch. First engine went 329,000. Still ran, but was a little drippy, so I replaced it. That car is why I had 8 more Benz's.
Old 10-19-2006, 06:46 PM
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I had my TCM replaced OUT of warranty.

After the bill, I thought about suicide.
Old 10-19-2006, 07:34 PM
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Its big and Grey!
hope it all works out!
Old 10-19-2006, 08:19 PM
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Benz-O, funny you should start this thread, although I don't have the 7g I did have a problem on Tuesday with my transmission. Had a car load of people and was traveling up a minor hill, the car stayed in first and almost red lined the TAC, finally shifted into 2nd on its on, 3rd etc. Did it a few times on the way back to the office. I called yesterday and the car is going in tomorow. Will let you know. BTW. I had a brand spanking new MB engine thrown in my car last July due to a valve problem. I have no complaints with MB Service
Old 10-20-2006, 12:47 AM
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Its good to hear nice things about MB service here after most people just bash them. I for one have found my MB service to be much better than Honda/Acura or Toyota/Lexus service. Hell I get a loaner each time I take my car in, appointment or no appointment, get treated like im family, people know my 1st name, and hell it takes me no more than 10 minutes to drop my car off and pick up a loaner.

What more could I ask for?
Old 10-20-2006, 01:31 AM
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Mercedes replaced my transmission with a new one a few months back. When I would brake to a stop, you could feel it downshift. It was quite harsh, so the dealer said Mercedes told them to replace it with a new one. They shipped a new transmission from Germany and it arrived within a few days and took one day to install. No problems since!
Old 10-20-2006, 01:45 AM
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Originally Posted by Benz-O-Rama
So, I take my car into the dealer to address a squeaky seat. I asked them to reset the adaptive tranny while it was in there. I asked them to do that because when I would slow to make a turn, at say an intersection, and then accelerate out of the turn, the tranny would feel like it's going into the next gear but it really stayed in the same gear. Kinda like a phantom shift. I read somewhere that this is most likely the torque converter and that it will sometimes do this if the adaptation for the tranny wasn't complete. Anywho, I asked them to reset the tranny. No problem, right? WRONG! Got a call back today saying that they're either gonna have to replace the transmission control module or the ENTIRE TRANSMISSION!! HUH? The thing shifted perfectly smooth accept for the occassional problem that I mentioned above. I was out on a business lunch when I got the call and couldn't really ask a bunch of questions but has anyone ever had to have their 7G replaced? Any reason I shouldn't have them replace it?

EEESH, to be continued.
I've had two 7gs replaced.
Old 10-20-2006, 01:47 AM
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Originally Posted by Benz-O-Rama
Yep, totally under warranty.

You know, the more I think about it, the more I'm impressed with MB service. Rather than trying to write it off as 'normal' or 'they all do this' they are actually going above and beyond if they actually swap out the tranny. It's such a minor thing and doesn't happen all the time.

On a side note...

The 2006 ML350 they're giving me as loaner does the EXACT same thing. Weird. That's why I don't thing it's the transmission internals but rather the software or TCM. But as I've said in many of my posts...."What the Hell do I know?"
The ML350 has the same tranny internals. 7G!!!
Old 10-20-2006, 01:49 AM
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It's not that bad, i had 2 trannys blow on my 'reliable' honda. 2! first went bye bye at 25k, 2nd at 60k.
Old 10-20-2006, 01:51 AM
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2015 S212
Maybe those lowering links screwed you?? LOL!!
Old 10-20-2006, 03:50 AM
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Jangy don't diss the 7G, It shifts butter smooth when u have the right combination of valve body/software .
Old 10-20-2006, 09:43 AM
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Originally Posted by jangy
The ML350 has the same tranny internals. 7G!!!
Right, same transmission. But what are the odds that they're doing the exact same thing. That's why I don't think there is anything mechanically wrong with my transmission. But rather the TCM. I don't know...actually I hope they do replace it. Can only help, right?
Old 10-20-2006, 09:44 AM
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Eurocharged 2004 E500, Eurocharged ECU/TCU 2005 SL600, 2010 Caddy SwaggerWagon
Originally Posted by jangy
Maybe those lowering links screwed you?? LOL!!
YEAH!!! What's up with giving me links that totally screwed up my tranny? That's just messed up, man. Just wrong. But impressive!


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