New command unit/cd 's skipping
Thread Starter
Member
Joined: Nov 2002
Posts: 247
Likes: 0
From: California
2003 E320
New command unit/cd 's skipping
I took my 2003 E to the dealer last week to complain of the single cd unit skipping on commercial made cd's. The tech heard the skipping and wanted to try another of my commercial cd's, as the one that he heard the skipping on was dirty and had some scratches. After awhile the commercial cd that he choose from my collection began to skip as well....although he was not in the car to hear it.
They ordered a new (I guess I will have to look at the manufacture date of the "new" unit) command unit and want to install it.
Can anyone think of questions or concerns to address prior to this install?
They ordered a new (I guess I will have to look at the manufacture date of the "new" unit) command unit and want to install it.
Can anyone think of questions or concerns to address prior to this install?
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
You've got to believe that at the very least, before it left the service facility, the 1 thing they would do would be to check the single slot CD. In some cars it would be the only CD player in the car, and that would be the most likely repair to the unit in the 1st place.
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,632
From: North Scottsdale, AZ
'71 Pinto
As of MAY06:
COMAND Head Unit software should be version 04/06 (Service Update disc W211 589 11 22 00)
Audio Gateway (AGW) software should be version 08/05
As of FEB06:
COMAND Head Unit should be replaced with either part number A21 820 27 97 or A211 820 27 97 80 (WIS Document AR 82.85-P-1000T)
COMAND Head Unit part numbers with suffix “80” indicate remanufactured part
