JD Powers
Thread Starter
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
JD Powers
I just filled out my JD Powers Initial Survey. After 4 pages of questions about the operation, design, and build quality of the car, I had nothing but "Outstanding" checked off on the form, and not even one checkmark of things that didn't/don't work right.
I even shot off an e-mail to MBUSA to let them know. What a difference!
Got a nice crispy Dollar bill in the envelope too. Funny, I thought my time was worth more than that! LOL
Being superstitious, I'm still gonna hold my breath.
I even shot off an e-mail to MBUSA to let them know. What a difference!
Got a nice crispy Dollar bill in the envelope too. Funny, I thought my time was worth more than that! LOL
Being superstitious, I'm still gonna hold my breath.
Member
Joined: Jan 2007
Posts: 181
Likes: 0
From: Lawn Guyland,NY
'07 E350W4
I just mailed the MBUSA new car survey, very, very happy with the E350 after 1100 miles.
Kinda funny to watch the foglight illuminate on turns when my wife was following me last week. At first, I thought one light was out until I realized what was going on!
Can't wait to get the annual CR survey
Kinda funny to watch the foglight illuminate on turns when my wife was following me last week. At first, I thought one light was out until I realized what was going on!
Can't wait to get the annual CR survey
Senior Member
Joined: Jul 2004
Posts: 309
Likes: 0
From: NYC
2004 E320 4matic, 2007 530xiT
I am very happy for you guys....However, unless my memories fade real quick, it is unlikely I will buy another Benz in the near future.
And, I think my E-class had a lot fewer troubles than most...
And, I think my E-class had a lot fewer troubles than most...
Thread Starter
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
Watch & see. If the reliability holds up as I believe it will, then, outside of not buying a 1st year release of a new model, I think you'd be OK. This IS NOT the same car as my '04.
MB HAD to get serious about fixing these cars. Their reputation was 2/3 of the way down the toilet. You only get one chance to fix it before the reputation goes down the drain. It looks like they took this very seriously.
Finally.
MB HAD to get serious about fixing these cars. Their reputation was 2/3 of the way down the toilet. You only get one chance to fix it before the reputation goes down the drain. It looks like they took this very seriously.
Finally.
Member
Joined: Dec 2006
Posts: 107
Likes: 5
From: Los Angeles
2017 C63s Cabriolet
[QUOTE=Barry45RPM;2132114]I just filled out my JD Powers Initial Survey. After 4 pages of questions about the operation, design, and build quality of the car, I had nothing but "Outstanding" checked off on the form, and not even one checkmark of things that didn't/don't work right.
That makes two of us! Zero defect car, and thats more then I could have hoped for. First Mercedes and I guess my timing was right. 4500 miles and I'm loving it.
That makes two of us! Zero defect car, and thats more then I could have hoped for. First Mercedes and I guess my timing was right. 4500 miles and I'm loving it.
Super Member
Joined: Mar 2005
Posts: 560
Likes: 0
Watch & see. If the reliability holds up as I believe it will, then, outside of not buying a 1st year release of a new model, I think you'd be OK. This IS NOT the same car as my '04.
MB HAD to get serious about fixing these cars. Their reputation was 2/3 of the way down the toilet. You only get one chance to fix it before the reputation goes down the drain. It looks like they took this very seriously.
Finally.
MB HAD to get serious about fixing these cars. Their reputation was 2/3 of the way down the toilet. You only get one chance to fix it before the reputation goes down the drain. It looks like they took this very seriously.
Finally.
MBWorld Fanatic!
Joined: Dec 2003
Posts: 1,586
Likes: 1
From: Sacramento
'08 AM Vantage V8 - '03 E500
I've had an '03 and, better yet, an early-production (9/02) '03, since 9/03. Apart from a bad rear wheel speed sensor, it's never had a disabling problem. There have been a few minor things and recalls fixed at regular service visits, but that's about it. No horror stories here ...
When I got the JD Power survey I dutifully completed all the items until I got to the personal questions at the end; I then realized that the survey was just a pretext to collect marketing data on my household. I threw away the survey and returned their lousy dollar to them.
When I got the JD Power survey I dutifully completed all the items until I got to the personal questions at the end; I then realized that the survey was just a pretext to collect marketing data on my household. I threw away the survey and returned their lousy dollar to them.
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Super Member
Joined: Apr 2005
Posts: 666
Likes: 4
From: Boston, MA USA
03 E320 -wife's car now; 07 Porsche Boxster S - my toy
..................
When I got the JD Power survey I dutifully completed all the items until I got to the personal questions at the end; I then realized that the survey was just a pretext to collect marketing data on my household. I threw away the survey and returned their lousy dollar to them.
When I got the JD Power survey I dutifully completed all the items until I got to the personal questions at the end; I then realized that the survey was just a pretext to collect marketing data on my household. I threw away the survey and returned their lousy dollar to them.
Regards,
paul...
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Thread Starter
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
This survey was all about the car only. Last 4 questions were Single/Married, M/F, Household Income,Phone number/email.
Its all stuff they need to know to see who is buying the car, since they also ask who chose the car & why.
P.S. The Dollar is yours to keep. Buy a Milky Way bar.
Its all stuff they need to know to see who is buying the car, since they also ask who chose the car & why.
P.S. The Dollar is yours to keep. Buy a Milky Way bar.
MBWorld Fanatic!
Joined: Dec 2005
Posts: 4,846
Likes: 291
From: Dallas TX
2013 650i Coupe, 2010 IS250 AWD, 1999 S500
I'm really anxious to see if Consumer Reports and JD Powers surveys are going to show any improvement with the 07' Benzes. I mean the S-Class at the very least show get glowing remarks for a change, no one on that board has had a problem to speak of. Amazing. The 07 E seems to have turned the corner too. The GL I know will get a black eye from them, just going by the problems people are having on this board, but the E and especially the S should do well and finally get "recommended" status Consumer Reports. We'll see. If they don't I'm done with caring about what surveys have to say about these cars.
M
M
Member
Joined: Jan 2007
Posts: 181
Likes: 0
From: Lawn Guyland,NY
'07 E350W4
1244 miles....sweeeeeeeeet(of which, I've clocked about 100)
I quit believing CR many, many years ago, they always buried Volvos and we had sensational cars.
Several friends who recently purchased Lexuses(?) say they wished they'd checked out MB's after seeing ours.
I might think about an E wagon in a couple years if I keep putting high miles on my V70
I quit believing CR many, many years ago, they always buried Volvos and we had sensational cars.
Several friends who recently purchased Lexuses(?) say they wished they'd checked out MB's after seeing ours.
I might think about an E wagon in a couple years if I keep putting high miles on my V70
Super Member
Joined: Apr 2006
Posts: 796
Likes: 0
From: Raleigh NC
2007 E63, 2006 C55
RE: JD power
It is good to hear of happy owners with the 07's.
My 05 has been pretty much flawless to date, I have encountered no issues at all. I am a very happy MB owner...I still get a smile every time I drive it.
I think the tide started turning about 2 years ago....but the image damage done from the earlier 03 and 04 cars will take some time to go away.
My 05 has been pretty much flawless to date, I have encountered no issues at all. I am a very happy MB owner...I still get a smile every time I drive it.
I think the tide started turning about 2 years ago....but the image damage done from the earlier 03 and 04 cars will take some time to go away.
Thread Starter
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
Yup, it certainly did cost them. Reputation wise and economically. I can't understand how they did almost everything wrong in executing a beautiful looking design. ...and the 211 should have been out on the street at least 1-2 years earlier than it was. Keeping the previous design out too long was also wrong.
Member
Joined: Jan 2007
Posts: 181
Likes: 0
From: Lawn Guyland,NY
'07 E350W4
Completed my CR survey today on both cars, gave highest possible ratings for both.
Plan to look very hard at the E wagons just prior to the 212 release if they "Make me an offer I can't refuse"!
I am extremely impressed with our E350W4
Plan to look very hard at the E wagons just prior to the 212 release if they "Make me an offer I can't refuse"!
I am extremely impressed with our E350W4
Junior Member
Joined: Oct 2006
Posts: 46
Likes: 0
From: SoCal
2008 E350
The '07's do look nicer and so far nice reports. I have 24k on my '06 and so far so good but the AC smells like mildew at times and the brakes made a funny noise early on but haven't heard it lately. Oh yeah, sometimes it'll spit out a cd a few times before it finally is able to read it. That bugs me! Anybody else have these problems with their '06?
Newbie
Joined: Jun 2006
Posts: 18
Likes: 0
From: San Diego, CA
E 350 2006- Iridium Silver with charcoal interior,premium package
I'm really anxious to see if Consumer Reports and JD Powers surveys are going to show any improvement with the 07' Benzes. I mean the S-Class at the very least show get glowing remarks for a change, no one on that board has had a problem to speak of. Amazing. The 07 E seems to have turned the corner too. The GL I know will get a black eye from them, just going by the problems people are having on this board, but the E and especially the S should do well and finally get "recommended" status Consumer Reports. We'll see. If they don't I'm done with caring about what surveys have to say about these cars.
M
M
