E-Class (W211) 2003-2009

Musty A/C odor question

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jun 6, 2007 | 09:38 PM
  #1  
mdreef's Avatar
Thread Starter
Member
 
Joined: Feb 2007
Posts: 142
Likes: 5
From: Houston
2020 E450 Coupe, 2022 Porsche Macan, 2001 Porsche 911
Musty A/C odor question

Dear all,

I had the typical musty odor that I have read about on previous threads. I had the system disinfected at the MD dealer at no cost - under warranty. The musty odor is obviously a problem with our cars (and many others). I have read on many other sites that allowing the a/c to run for a while after the car is off will help to dry out the evaporator, which is where the odor originates.

Dou you all think it's a good idea for me to use the "rest" feature on my A/C system each time I'm finished driving? I believe that the fan continues to blow for 30 mins which would help dry out the evaporator. Seems like it would be a constant drain on the battery...

I just want to keep the musty odor form returning...any opinions/suggestions?

Thanks in advance!!
Reply
Old Jun 6, 2007 | 11:40 PM
  #2  
Bode's Avatar
Almost a Member!
 
Joined: Jul 2005
Posts: 47
Likes: 0
From: Texas
'06 E350, appearance/entertainment/ sunroof/DVD NAV/brilliant silver (C744)/Ash leather
Turn on the heating at its highest setting and dry it out...

What I do every now and then (around once a week) is turn of the airco and turn the auto control buttons (left + right) to the highest temp setting.

Then exit the car and leave it running for a couple of minutes. Alternatively drive with the widnows open for a couple of minutes and sweat a little...

This seems to dry out and maybe even "burn away" some of the problem.
Maybe a more MB A/C knowledgable person can explain better what exactly happens, but it seems to work.

If you try this let me know if it works.

Cheers, Bode
Reply
Old Jun 7, 2007 | 01:37 AM
  #3  
seahonu's Avatar
Member
 
Joined: Apr 2007
Posts: 213
Likes: 4
From: SF Bay Area
2015 GLK 250 BT
How timely! I just had my 05 E320-CDI in for service, to clean that exact same musty odor from my A/C system. Although I described it to the dealer as a "smelly diaper"! And for the past week after it was cleaned, when I've been running the A/C, I'll have a shutdown period with the A/C-off button, ie. with only the fan running to dry out the system. Don't know whether that'll work.

I'm interested in anyone elses practice/process.
Reply
Old Jun 7, 2007 | 02:08 AM
  #4  
raymond g-'s Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2004
Posts: 5,939
Likes: 178
From: Seattle WA
99 E320
tsb....in case anything here helps. with my 210 i spritz some a/c musty spray
i got at local auto parts store. i also sprayed into intake track. i pulled out the
cabin filters behind the glove box and sprayed back there. i sprinkled a thin
layer of baking soda onto the top side of the bottom cabin filter and resinstalled
so far, so good.

Last edited by raymond g-; Jul 2, 2007 at 12:45 AM.
Reply
Old Jun 7, 2007 | 04:29 PM
  #5  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,632
From: North Scottsdale, AZ
'71 Pinto
Current: DTB P-B-83.30/74f MAR07 Air conditioning musty/moldy odor complaints. The Wynn’s cleaning system is no longer used, replaced with MB Contra Sept. ALL filters will be replaced, evaporator cleaned, and evaporator control settings updated under warranty.

To reduce the possibility of this condition to reoccur, operate the blower at higher speed especially during humid conditions. For vehicles with a REST function, it also helps to use this feature during humid conditions when parking the car.

Note: If the odor returns within three months of having the evaporator cleaned a new slanted heater box bottom (part # A211 830 22 03) which allows the condensation to drain better and a coated evaporator (part # A211 830 07 58 - both parts entered production VIN A675828 & X171590) will be installed.

Last edited by konigstiger; Jun 7, 2007 at 05:40 PM.
Reply
Old Jun 7, 2007 | 07:20 PM
  #6  
AndrewAZ's Avatar
MBWorld Fanatic!
 
Joined: Apr 2006
Posts: 2,767
Likes: 0
From: Arizona
BMW FTW
Basically its bacteria that grow on the condensation.. So the best bet is 5 mins before you stop the car turn off the A/C. I have yet to find a car that is immune to this problem. Living in AZ this is a problem I suffer with year long since I was the A/C about 350 days of the year, and yes its horrible to drive 5 mins without A/C when its 120F outside but it does the trick.


Now you may have a condensation hose that is blocked thus causing more oder than normal, but usual I would say the odder goes away after 2 mins of running the A/C .
Reply
Old Jun 7, 2007 | 09:55 PM
  #7  
mdreef's Avatar
Thread Starter
Member
 
Joined: Feb 2007
Posts: 142
Likes: 5
From: Houston
2020 E450 Coupe, 2022 Porsche Macan, 2001 Porsche 911
You guys are all awesome, and thanks for your great help and recommendations. This report from "all data" is very helpful, and I am grateful for your sharing it with us.

Thanks again!
Reply
Old Jun 7, 2007 | 10:28 PM
  #8  
RJC's Avatar
RJC
MBWorld Fanatic!
 
Joined: Feb 2002
Posts: 6,061
Likes: 326
From: 2000 ft over the FL coast in a B-17
Various
Originally Posted by konigstiger
Current: DTB P-B-83.30/74f MAR07 Air conditioning musty/moldy odor complaints. The Wynn’s cleaning system is no longer used, replaced with MB Contra Sept. ALL filters will be replaced, evaporator cleaned, and evaporator control settings updated under warranty.

To reduce the possibility of this condition to reoccur, operate the blower at higher speed especially during humid conditions. For vehicles with a REST function, it also helps to use this feature during humid conditions when parking the car.

Note: If the odor returns within three months of having the evaporator cleaned a new slanted heater box bottom (part # A211 830 22 03) which allows the condensation to drain better and a coated evaporator (part # A211 830 07 58 - both parts entered production VIN A675828 & X171590) will be installed.
Dude your info is always most welcome!
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Jun 8, 2007 | 06:18 AM
  #9  
MotorWerkz's Avatar
Member
 
Joined: Dec 2006
Posts: 146
Likes: 12
From: Earth
E280 W211, X5 F15, X6 F16
What's the meaning of REST? and what's for?

I have it, and I never use it ... I also experience the odor the first time A/C is on.
Reply
Old Jun 9, 2007 | 12:09 AM
  #10  
richard HK's Avatar
Junior Member
 
Joined: Dec 2006
Posts: 21
Likes: 0
2020 AMG CLA45S
Ac

Hi there,

As I have mentioned in any thread, I just picked up my car yesterday after 2 weeks' of repair. One of it is the AC smell.

I fought really hard to claim this one and finally MB in Hong Kong agreed to pay to Replace AC Operating Unit. Apparently this allows a feature to run the blower at programmed speed even after the car is turned off. Also, the car had gone through a cleaning process with "MB Detergent".

The smell is so far really gone. I live in Hong Kong and climate is REAALLY humid and hot. Today it is 32 degrees centigrade and over 95% humidity.

Hope that helps.


Richard


Originally Posted by mdreef
Dear all,

I had the typical musty odor that I have read about on previous threads. I had the system disinfected at the MD dealer at no cost - under warranty. The musty odor is obviously a problem with our cars (and many others). I have read on many other sites that allowing the a/c to run for a while after the car is off will help to dry out the evaporator, which is where the odor originates.

Dou you all think it's a good idea for me to use the "rest" feature on my A/C system each time I'm finished driving? I believe that the fan continues to blow for 30 mins which would help dry out the evaporator. Seems like it would be a constant drain on the battery...

I just want to keep the musty odor form returning...any opinions/suggestions?

Thanks in advance!!
Reply
Old Jun 9, 2007 | 01:07 AM
  #11  
rickyfanmdr's Avatar
Senior Member
 
Joined: Feb 2003
Posts: 420
Likes: 1
From: Los Angeles
2003 E320
Just take it to your dealer and let them handle it. I had the problem over four years ago when my car was new. They fixed it, and the problem never came back. It's not something you have to deal with forever!

Enjoy your new car!
Reply
Old Jun 13, 2007 | 02:03 AM
  #12  
Vark's Avatar
Almost a Member!
 
Joined: Jan 2006
Posts: 50
Likes: 0
From: SE Florida
'05 C55 AMG, '05 Toyota Sequoia
Originally Posted by rickyfanmdr
Just take it to your dealer and let them handle it. I had the problem over four years ago when my car was new. They fixed it, and the problem never came back. It's not something you have to deal with forever!

Enjoy your new car!
My car has been at the dealer twice for that problem. But my A/C works even worse: When I start the car, the AC works for about 45 seconds (timed), then stops blowing air AT ALL, then comes back with wierd smell (it smells oily to me).
The dealer has replaced the blower motor twice and both filters already. It works for around 3 days, and today I got it again - the smell and ac shut-off. I will show them the TSB, but why my ac stops working? the water doesn't evaporate and shortens something? but only for a minute When in "auto"mode, the A?C doesn't shut off no matter how long you run it, as soon as you switch it back to normal, bam!
Reply
Old Jun 14, 2007 | 02:47 AM
  #13  
rickyfanmdr's Avatar
Senior Member
 
Joined: Feb 2003
Posts: 420
Likes: 1
From: Los Angeles
2003 E320
I checked my paperwork, and what they did when I had the problem was reprogrammed the star computer to allow increased draining of condensation from the evaporator to reduce odor and dew retention. The recoded it so it would be at the minimum possible. It worked for me.
Reply
Old Jun 14, 2007 | 11:28 AM
  #14  
Flash Gordon's Avatar
Super Member
 
Joined: Sep 2005
Posts: 723
Likes: 32
From: Central Jersey
2003 E500, 2004 G35X
When I get that odour, I switch on the charcoal filter ( one of the bottons on the dash) and that gets rid of the odour. Try yours.
Reply
Old Jun 14, 2007 | 07:52 PM
  #15  
mdreef's Avatar
Thread Starter
Member
 
Joined: Feb 2007
Posts: 142
Likes: 5
From: Houston
2020 E450 Coupe, 2022 Porsche Macan, 2001 Porsche 911
Originally Posted by Flash Gordon
When I get that odour, I switch on the charcoal filter ( one of the bottons on the dash) and that gets rid of the odour. Try yours.
That would be great, but unfortunately the 2003 E320 does not come with charcoal filters, I checked...
Reply
Old Jun 14, 2007 | 10:05 PM
  #16  
raymond g-'s Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2004
Posts: 5,939
Likes: 178
From: Seattle WA
99 E320
mdreef
hmm, though your car did. no mention in the manual? dont see a button
which resembles this....?

Last edited by raymond g-; Jul 2, 2007 at 12:45 AM.
Reply
Old Jun 15, 2007 | 03:53 AM
  #17  
MotorWerkz's Avatar
Member
 
Joined: Dec 2006
Posts: 146
Likes: 12
From: Earth
E280 W211, X5 F15, X6 F16
Originally Posted by raymond g-
mdreef
hmm, though your car did. no mention in the manual? dont see a button
which resembles this....?
No .. we don't have that.
Reply
Old Jun 17, 2007 | 12:56 PM
  #18  
mdreef's Avatar
Thread Starter
Member
 
Joined: Feb 2007
Posts: 142
Likes: 5
From: Houston
2020 E450 Coupe, 2022 Porsche Macan, 2001 Porsche 911
Originally Posted by raymond g-
mdreef
hmm, though your car did. no mention in the manual? dont see a button
which resembles this....?
Raymond,

I definitely don't have that button! It is my understanding that at some point, for whatever reason, the interior cabin's charcoal filters were replaced with what is called a "combination filter" , which is located in the engine compartment on the passanger side.

I wish I had it though, because it makes all the sense in the world...I do believe that the E350 and E500 still have them, as they have an upgraded AC system...

Thanks for all of your helpful comments!
Reply
Old Feb 7, 2008 | 09:23 PM
  #19  
jkv11503's Avatar
Member
 
Joined: Dec 2007
Posts: 121
Likes: 0
From: USA
2005 E320
I also have a musty odor from my AC upon startup in the morning.

Does anyone know if having the evaporator cleaned as per the latest DTB P-B-83.30/74j is considered a warranty repair?

My dealer wants to charge me more than $200 to clean the evap and replace the filter, even though my car in still under warranty.
Reply
Old Feb 8, 2008 | 09:06 AM
  #20  
MotorWerkz's Avatar
Member
 
Joined: Dec 2006
Posts: 146
Likes: 12
From: Earth
E280 W211, X5 F15, X6 F16
Originally Posted by jkv11503
I also have a musty odor from my AC upon startup in the morning.

Does anyone know if having the evaporator cleaned as per the latest DTB P-B-83.30/74j is considered a warranty repair?

My dealer wants to charge me more than $200 to clean the evap and replace the filter, even though my car in still under warranty.
that's a lot, considering this is MB's fault.
Reply
Old Feb 10, 2008 | 10:57 PM
  #21  
mdreef's Avatar
Thread Starter
Member
 
Joined: Feb 2007
Posts: 142
Likes: 5
From: Houston
2020 E450 Coupe, 2022 Porsche Macan, 2001 Porsche 911
my dealer cleaned my system with the "Wynns Airco Clean" system at no charge.
Reply
Old Feb 11, 2008 | 01:38 PM
  #22  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,632
From: North Scottsdale, AZ
'71 Pinto
Originally Posted by jkv11503
Does anyone know if having the evaporator cleaned as per the latest DTB P-B-83.30/74j is considered a warranty repair?
Covered by warranty. If anyone needs a copy to present to their SA for no cost repair PM your email address.
Reply
Old Mar 29, 2008 | 08:23 PM
  #23  
jkv11503's Avatar
Member
 
Joined: Dec 2007
Posts: 121
Likes: 0
From: USA
2005 E320
Just wanted to post a quick follow-up to my stinky AC woes.

I presented the DTB (P-B-83.30/74j) to my SA and requested that they perform the repairs under warranty. Vehicle has ~41K miles. SA told me that the AC cleaning, which is required prior to replacing the heater box bottom and evap, is not covered under warranty. He compared it to other routine maintenance such as having an oil change.

I got the same answer from a seperate service department, a regional MB rep, and MBUSA. They would not budge on their position that I am responsible for paying to have the AC cleaned, even though the AC smell is a result of inferior (i.e, defective) parts being installed by the manufacturer.

Bottom line is...the cleaning cost me ~$110. It would have been more had I not had a 10% discount coupon. Neither MBUSA, the MB rep, nor 2 seperate service departments would admit that it should be cleaned under warranty.

Well, it has been about three weeks since the cleaning and the musty/moldy smell is already starting to come back. I live in Florida, so I have been giving the AC a good workout. I have 3 months from the date it was cleaned to report to MB that the odor has returned and to finally get the parts replaced under warranty.

I read that some of you got your service departments to clean your AC as part of the warranty repair. I don't know how you guys did it. I would have liked to have had a copy of someone's service receipt that showed their cleaning was performed under warranty.

I'm a new MB owner, and I'm learning really fast that it is tough to get MB to perform warranty repairs. It's a good thing I have my WIS to walk me through the DIY stuff.
Reply
Old Mar 29, 2008 | 11:22 PM
  #24  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,632
From: North Scottsdale, AZ
'71 Pinto
Originally Posted by jkv11503
I read that some of you got your service departments to clean your AC as part of the warranty repair.
Check your email.
Reply
Old Mar 30, 2008 | 12:36 AM
  #25  
Polar Bear's Avatar
MBWorld Fanatic!
 
Joined: Nov 2004
Posts: 1,691
Likes: 142
W221 S600, W220 S55 AMG Kompressor, W124 300E, W140 S320, W210 E3204M W164 ML320 Bluetec
Originally Posted by jkv11503

I'm a new MB owner, and I'm learning really fast that it is tough to get MB to perform warranty repairs. It's a good thing I have my WIS to walk me through the DIY stuff.
I guess it depends on the dealer. I haven't had any issues with my dealer so far.
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 06:17 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE