Tymah123

Hey guys, I tried searching and couldn't find anything... I hear a clicking noise while going over potholes coming from the back panel behind the back headrests. I thought it was coming from the back headrests and I tried to replicate the rattle manually and couldn't. Does anybody know if it's coming from the headrests or the speakers underneath the back panel? It's sorta like a metal on metal or metal on plastic clicking noise and it only happens when going over potholes. Thanks in advance...

Tymah123

...the answer?

j_belll

its just normal.

sunkist

Just take it to the dealer and speak with the service advisor. Most likely they will replace the whole panel under warranty, and while they replace it they will probably put something there to stop the rattle/squeak/noise.

Funny thing is when I finally narrowed down where my rattle was coming from the factory warranty ended. Mine is in my passenger side headrest and only when no one is sitting there.

Scambo

I have the headrest issue as well.

Tymah123

It's not the same issue... My clicking is coming from the back panel behind the back seats. I read somewhere here that a homegrown fix for your problem is to spread the metal polls that connect the headrest to the seat... If you want more info you'll have to search.

Tymah123

Maybe it is normal, but I feel like with some foam I an eliminate that noise and be completely noise free... That's why I'm trying to find an answer. Thanks for your replies.

pinebaron

I would say no noise is acceptable especially with a new vehicle. A noise or rattle would drive me crazy. Why do you not take it to the dealer?

Tymah123

I know just what the dealer will say: "Oh, it's normal, all Es do that." And I just spend 1 day out of my week to hear that answer. I know it's nothing serious, just want to isolate the noise and insert the foam in between whatever parts are causing this. Seems a lot quicker and more effective than a trip to a dealer...

pinebaron

Did you check the tools and area around the wheel well?

Tymah123

I didn't, I'll check that. But the noise is very pronounced in the cabin -- like it's coming from the back headrests. I think I would be able to distinguish if the tools were rattling but I'll give it a check anyway. Thanks.

pinebaron

Sometimes a second person in the vehicle can assist in locating the noise source too; you need to locate a rotten and nasty stretch of urban road to go over several times if neccessary.

Tymah123

We have plenty of those here. I tried to make my girlfriend listen to the noise but she says she can't hear it... Maybe it is so minor indeed that a non-driver can't even hear it... Anyways I'll let her listen to it from the back seat. Thank you for the help.

sunkist

Tymah123 - Everyone else I asked about my passenger headrest rattle gave me the same response as well. Maybe its a driver selfinduced mental rattle .

Seriously though if you dont want to take your time out of a normal work week, just bring the car in when its time for a scheduled service, and talk it out with your service advisor. There really should be no reason for them to not look for it and fix it. I've done it to my E almost everytime I heard something but now I'm out of factory warranty and cant get it done.

Tymah123

Good idea, I'll definetly ask when I'll go there for the 1,000 mile check... it'll be in a couple of months though... I drive about 50 miles a week.