Aargh, rant about Warranty Direct
Thread Starter
Member
Joined: Apr 2007
Posts: 213
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From: SF Bay Area
2015 GLK 250 BT
Aargh, rant about Warranty Direct
Geesh, I was just about to purchase an extended warranty from Warranty Direct and at the last minute, they changed their quote and demanded $5161 for +3 years / 30K miles. Holy crap! The prior quote was only $1779.
And their reasoning for rate hike... because its a Mercedes CDI, ie. diesel. I couldn't believe the agent was attempt to convince me of the failures of diesels and the extreme cost of replacing the diesel engine. Unbelievable! The diesel engine is the least of my worries, I'm concern about the electrical failures & SBC.
Stay away from Warranty Direct, just one man's opinion.
And their reasoning for rate hike... because its a Mercedes CDI, ie. diesel. I couldn't believe the agent was attempt to convince me of the failures of diesels and the extreme cost of replacing the diesel engine. Unbelievable! The diesel engine is the least of my worries, I'm concern about the electrical failures & SBC.
Stay away from Warranty Direct, just one man's opinion.
Last edited by seahonu; Apr 10, 2008 at 11:17 AM.
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W221 S600, W220 S55 AMG Kompressor, W124 300E, W140 S320, W210 E3204M W164 ML320 Bluetec
Geesh, I was just about to purchase an extended warranty from Warranty Direct and at the last minute, they changed their quote and demanded $5161 for +3 years / 30K miles. Holy crap! The prior quote was only $1779.
And their reasoning for rate hike... because its a Mercedes CDI, ie. diesel. I couldn't believe the agent was attempt to convince me of the failures of diesels and the extreme cost of replacing the diesel engine. Unbelievable! The diesel engine is the least of my worries, I'm concern about the electrical failures & SBC.
Stay away from Warranty Direct, just one man's opinion.
And their reasoning for rate hike... because its a Mercedes CDI, ie. diesel. I couldn't believe the agent was attempt to convince me of the failures of diesels and the extreme cost of replacing the diesel engine. Unbelievable! The diesel engine is the least of my worries, I'm concern about the electrical failures & SBC.
Stay away from Warranty Direct, just one man's opinion.
Have you contacted your Mercedes dealer to get a quote on a Mercedes warranty?
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Joined: Mar 2003
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From: SFV, SoCal
2022 CLS450 AMG 4Matic
I have Warranty Direct and sorry that this happened to you but I have ZERO problems as of yet. What I quoted is what I got and they inspected the car before hand too, no issues. Everyone else I spoke to that has Warrant Direct loves them, no hassles they just get it done. I would speak to a manager or someone higher up than the person who changed the quote on you! 
Thread Starter
Member
Joined: Apr 2007
Posts: 213
Likes: 4
From: SF Bay Area
2015 GLK 250 BT
Actually I had escalated this with a manager at Warranty Direct. Didn't help. The manager defended the agent and continued to bash the diesel, CDI. It was like they consider it a huge liability, like me driving around with a bomb about to explode. What gets me is that MB diesels are more reliable than the gas version and Warranty Direct considers them more of an issue. Weird.
MBWorld Fanatic!
Joined: Mar 2003
Posts: 5,546
Likes: 6
From: SFV, SoCal
2022 CLS450 AMG 4Matic
Actually I had escalated this with a manager at Warranty Direct. Didn't help. The manager defended the agent and continued to bash the diesel, CDI. It was like they consider it a huge liability, like me driving around with a bomb about to explode. What gets me is that MB diesels are more reliable than the gas version and Warranty Direct considers them more of an issue. Weird.
