konigstiger

Service Campaign 2005060011 SEPT05 Software coding issues may exhibit nuisance issues such as the inability to enter house numbers when entering destination or a frozen navigation map. Dealer will replace navigation DVD. Approximately 43,730 vehicles affected.

171 (SLK), 211 (E), 215 (CL), 219 (CLS), 220 (S), and 230 (SL) 2003-2006

If you are experiencing either of these issues and your VIN is within range have your dealer check VMI (Vehicle Master Inquiry) to see if this service campaign is pending. If so, you are entitled to a replacement navigation DVD at no cost – navigation DVD BQ6460209 (2005.3) corrected the issues.

If you purchased a pre-owned vehicle (MB dealer or not), have disc BQ6460206 (2005.1), and your VIN is within range the original owner may not have received or acted upon the letter mailed out. There is nothing documented that restricts fulfillment to the original owner. Service campaigns have no expiration and are applicable even if out of warranty. In addition, if 2005.3 is unavailable you may be entitled to current navigation DVD BQ6460232 (2008) at no cost.

Mackhack

Thanks for let all of us know about it!

mspaul

And I thought Mercedes navigation only excepts street level destination address.

Mackhack

Now you might know why

tbone

Are you referring to the inability to enter specific house numbers? e.g. 1290 Smith Road. Or the inability to enter a range?

My navi allows me to enter a range e.g. 1250-1300 Smith Road. I wish it would let me enter a specific number though

Mackhack

Why is that anyways? Someone could acutally find the destination and do something really bad to the owner there?

phatmitzu

Yeah. Same here. I thought it was a weird design...

Diesel Benz

I believe the Navi does allow an exact house number entered but it would use the exact number as if a corresponding range that the Navi device suggests would have been chosen.

My interpretation about the issue above was that the house number cannot be entered in some cases, not that the navi would start using exact numbers after the fix (but this is just my interpretation).

Later map updates could easily bring support for true house numbers too but that would be a different case.

tbone

yeah, dumb. My wife's Lexus navi is so much nicer

mspaul

I have this problem and when entering a destination, the destination entry wizard asks for street and city and that's it.

Using POI's takes you to exact location but entering destination address is just at street level, no address range or number.

dhho1

My 07 E550 allows exact number entry but just like Diesel said, it will only correspond it to a range. When u arrive at the beginning or end of the range, it will tell u that you have arrived. For a $70K car, that is not acceptable! My in-laws Avalon tells u exactly on which side of the street the number is. So does my $99 Garmin!

tbone

Thank you! Avalon = Toyota = my wife's Lexus. That feature is great "Your destination will be on the right"

jalex65

Recently purchased an '05 SL and have this problem of not being able to enter specific house address on the GPS. I had an older version of the Nav CD so located and purchased the 2005.3 disc. Made no difference, still cannot enter house numbers. SUCKS!

The Thomas J

The command we have in our cars may have been state of the art in the early 2000's when it came out but by 2005 it was woefully obsolete. The Navi in my Fathers 2006 Lexus is miles ahead of what I have in my 2008. I mean it's not even close. As much as I like my Benz, after reading all the stoires of how MB screwed over there customers with the Tele system when it was switched from Analog to digital & the constant Sirus issues & the over all out dated Navi it's made me look a little down on the Mercedes Benz company. This was supposed to be one of if not the standard of which everyone competes. It appears to me that at least Lexus passed MB by for a while; at least until the w212 was introduced.

I wonder if these issues were a direct result of the Chrysler partnership.

N_Jay

The issues predates the Chrysler deal.

It is because of MBs long design cycle.

A 2005 car probably has NAV defined in 2002, then once done will not receive a significant update for several years. (and again be a 3 year old design).

The Japanese companies have mastered quick design cycles and rolling refreshes of subsystems much better than the Germans.

The Thomas J

I may be going out on a limb here, but would it be a safe assumption that since the Japs are building these units for MB that they would already have a leg up in technology & give Japanese car makers the first shot at the latest technology?

N_Jay

In the OEM world, the branded company is king.

The product is defined by MB, and lives on the MB design/replacement cycle.

I used to be the OEM Product manger for a cellphone company. MB was one of my customers.

Mackhack

COMAND and navigation processor are not build by Japanese but by Germans it's Harman/Becker!

Tugboatpilot

Not sure if this is the right thread to ask on. But I'm currently experiencing an issue with my Comand system in my 2009 E350. I turn on the car and the display will not turn on, no radio, bluetooth, etc. Completely black. I'm wondering if it may be a fuse issue, which I hope is the case. Can anyone give any suggestions. Would like to try to use the "take to the shop" option as a last resort. Any help would be deeply appreciated.

Mackhack

Sounds like the fiber optic ring could have an open connector or a fiber optic ring cable is broken or otherwise damaged. A fuse could be the case too

N_Jay

Or Alpine (Japanese) from some models

Mackhack

Correct!

brental1

I have an 06 Ram which I retrofit with OEM Nav a few years ago. It allows for house number entry and takes me precisely there. Just completed a NAV retrofit in my 06 SLK. What a disappointment. As has been posted, after I enter the house number, I'm directed to select from house number ranges (1000-2000, etc.). This is with a 2015 DVD. Really puzzled that MB allowed Chrysler to have better technology than MB during the merger years. I lived though the merger (1998-2007)--actually acquisition of Chrysler by Daimler; when I worked at Mercedes factory in Alabama. All the better stuff was adopted by MB first, before Chrysler could use it. Someway, the NAV didn't work that way. Same with Bluetooth. My Ram has voice command as part of the Bluetooth system. SLK would require an additional module (of course); but I don't that the voice control module is compatible with the Comand NTG 1 I put in the car. Now, I'm wondering if NTG 2 and newer allow house number entry?

N_Jay

It is not a simple matter of updates these integrated systems. MB let the Nav run as is until replaced in its entirety. Tis is typical for the OEM world, especially the Europeans.

I think 2 does, I know the 2008 Alpine unit in a Ml/GL does (I think this was released in 2005)