Dannyalh

Have about 2500 miles on my E500 with almost all the available options except for heated steering wheel and power trunk. Took it to the dealer yesterday and just picked it up today. They replaced the engine mounts to fix the ticking sound problem well know in this forum. They didn't know about it but I gave them a print out of the thread from this forum which has the service bulletin number. Worked like a charm and they welcomed it. They checked my car for electrical problem. My battery was completely drained a few days ago. Emergency Assistance came and gave me a new battery. Everything is ok with the electrical. Said it must be a bad battery and it is not that uncommon. They also checked and fixed the drive dynamic seats which have been working only intermittently.

The whole experience has not been bad. They gave me a loaner to drive for 2 days, a 230 Kompressor. A nice little car with surprising power and good handling.

schvetkaaks

what thread is it (with the motor mounts)? I'm bringing mine in tomorrow and would like to show them as well...

E500 Sport

Does your Passenger side Drive Dynamic Seats stay on when you restart your car?

schvetkaaks

No - nobody's does...it's not supposed to

Dannyalh

The motor mount serivce bulletin is SBN P-B-07.00-21D-DTB. You should be able to find the thread if you just go to the second page of the forum with the 1-18-03 date. Good luck.

Dannyalh

The passenger side drive dynamic seat always defaults to the off postion. It works for me since most of the time I am the only one in the car, no use wasting energy on an empty seat. The driver's side seat does remember the last setting of the switch.

MadManAboutTown

Ah, an issue near and dear to my heart since I believe that I was the first one to complain about that annoying sound on this forum!

Anyway, the Service Bulletin # is SBN P-B-07.00-21D-DTB - good luck!

500AMG

Thank you MadMan! I'm going soon to get my CLK500's mounts fixed as well. One dealer I talked to said "that is normal"...I guess they don't read their own service bulletins

mike_fern2001

motor mounts replaced- amazing difference
wood wheel- really nice-actually amazing
aligned

finally happy

schvetkaaks

I took mine in for three items - motor mounts, active ventilated driver seat not working, and alignment off (veering to right). For some reason they were 'not able to duplicate' the alignment issue, so I still veer to the right all the time, but the ticking is fixed...

Rock72

is the motor mount bulletin only applicable to the E500? i don't hear any ticking in my E320 and i don't recall seeing any posts from other E320 owners.

Rock.

MadManAboutTown

I heard the same thing before I ordered mine from both a M-B rep and the dealer's service manager. I was starting to question the competency of the guys who were representing M-B (and holding up my order) until I learned that there was a fix out for it.

So two months later when I got the car, wouldn't you know it had the ticking sound... so after 1K miles I got it fixed... and when I picked up the car the service writer said he hoped the S-B fixes the ticking sound because he can't hear any differently!

Well, I can, and I'm happy

etenn

I still have the "veer to the right" even thro I have had it in twice. They keep telling me it shows perfect alignment. They even tried the "all Mercedes veer a little to the right so they will not veer into on coming traffic" line. No answer as to what they do in the UK

Let me know if anyone comes up with the answer to this.

Ed

schvetkaaks

That is the lamest excuse I have EVER heard!! Did they ever think of not veering at all?? That way, the car can actually stay in the lane rather than veer onto the shoulder! Idiots.

etenn

Yes but...we still have to figure a way to get our cars to track correctly. They even switched my wheels around to see if it would correct it.

Ed

Legacy

I had the motor mounts replaced on my E500 yesterday. The Service Advisor indicated that the original mounts were solid, thus allowing noise to be transmitted to the chassis. He said the replacement mounts are liquid filled to isolate the noise. No "ticking" is now evident.

Has anyone fitted the Brabus Sport Exhaust System to their E500?

500AMG

To all those whose cars are veering, did the dealers make sure the steering wheel is centered? My car was not tracking properly and I had an alignment performed...no change. Went to a 2nd dealer who said alignment was fine, it just needed the wheel centered. He also said the other dealer should have seen that when he aligned the car. Go figure. :p

MadManAboutTown

Thanks, Legacy. I didn't know about the new mounts being liquid-filled, which certainly makes sense as to why no more ticking can be heard