Panorama roof ceaking noise
Thread Starter
Junior Member
Joined: Apr 2009
Posts: 25
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From: Moscow, Russia
E500 AMG (U.S. version)
Panorama roof ceaking noise
Dear All,
I have E500 MY05 with panorama sliding roof. I really sick and tired with the creaking noise coming from the back of the roof - at least I hear it comes from the back, but not sure.
Does anybody have a positive experience of having the trouble fixed? What is the cause of this and may it is possible to fix without having the dealership involved, i.e. by myself?
Thanx to all!
I have E500 MY05 with panorama sliding roof. I really sick and tired with the creaking noise coming from the back of the roof - at least I hear it comes from the back, but not sure.
Does anybody have a positive experience of having the trouble fixed? What is the cause of this and may it is possible to fix without having the dealership involved, i.e. by myself?
Thanx to all!
Last edited by Oleg_850; Apr 24, 2009 at 06:21 PM.
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2000 W210 E55->2003 R230 SL500->2004 W211 E55->2007 997TT+2007 E63->2010 GLK350->2012 E550 4matic
Dear All,
I have E500 MY05 with panorama sliding rood. I really sick and tired with the creaking noise coming from the back of the roof - at least I hear it comes from the back, but not sure.
Does anybody have a positive experience of having the trouble fixed? What is the cause of this and may it is possible to fix without having the dealership involved, i.e. by myself?
Thanx to all!
I have E500 MY05 with panorama sliding rood. I really sick and tired with the creaking noise coming from the back of the roof - at least I hear it comes from the back, but not sure.
Does anybody have a positive experience of having the trouble fixed? What is the cause of this and may it is possible to fix without having the dealership involved, i.e. by myself?
Thanx to all!
I also find creaking from the rear seats, not sure whether it's the seat back or the seat cushion casuing it.
Thread Starter
Junior Member
Joined: Apr 2009
Posts: 25
Likes: 0
From: Moscow, Russia
E500 AMG (U.S. version)
By the way, just wanted to share my impression on the features in the E-class produced for US market. The point that I am from Russia and purchased E500 from NY, USA. The car has the panorama, but does not have heated seats (at least in the front) - I would suppose that NY is not a CA and the heated seats are really needed instead of the glass roof, even if this a matter of costs... Moreover, E500 is quite expensive stuff and I was surprised that there is no parking distance control system... Quite strange...
I considered the purchase from Germany - there are very few E500 which have not equipped by the above options... The weather conditions and troubles with parking are the same in NY and in Europe I suppose
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Joined: Mar 2004
Posts: 5,017
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From: Ft. Lauderdale Area, USA
2015 ML 350
But why don’t you deliver the car to the dealership? I am sure it should be covered by the warranty. If I were you I would definitely do so!
By the way, just wanted to share my impression on the features in the E-class produced for US market. The point that I am from Russia and purchased E500 from NY, USA. The car has the panorama, but does not have heated seats (at least in the front) - I would suppose that NY is not a CA and the heated seats are really needed instead of the glass roof, even if this a matter of costs... Moreover, E500 is quite expensive stuff and I was surprised that there is no parking distance control system... Quite strange...
I considered the purchase from Germany - there are very few E500 which have not equipped by the above options... The weather conditions and troubles with parking are the same in NY and in Europe I suppose
By the way, just wanted to share my impression on the features in the E-class produced for US market. The point that I am from Russia and purchased E500 from NY, USA. The car has the panorama, but does not have heated seats (at least in the front) - I would suppose that NY is not a CA and the heated seats are really needed instead of the glass roof, even if this a matter of costs... Moreover, E500 is quite expensive stuff and I was surprised that there is no parking distance control system... Quite strange...
I considered the purchase from Germany - there are very few E500 which have not equipped by the above options... The weather conditions and troubles with parking are the same in NY and in Europe I suppose
Enjoy the car!
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From: Los Angeles
2009 SL550 Roadster Diamond White, 2008 CLK550 Coupe Obsidian Black
Dear All,
I have E500 MY05 with panorama sliding rood. I really sick and tired with the creaking noise coming from the back of the roof - at least I hear it comes from the back, but not sure.
Does anybody have a positive experience of having the trouble fixed? What is the cause of this and may it is possible to fix without having the dealership involved, i.e. by myself?
Thanx to all!
I have E500 MY05 with panorama sliding rood. I really sick and tired with the creaking noise coming from the back of the roof - at least I hear it comes from the back, but not sure.
Does anybody have a positive experience of having the trouble fixed? What is the cause of this and may it is possible to fix without having the dealership involved, i.e. by myself?
Thanx to all!
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Joined: Jul 2006
Posts: 1,779
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From: Long Island, NY
2004 E320
From a Konigstiger post a couple of years ago :
"MBUSA DTB P-B-77.20/36a MAY06 Panorama roof noise and abnormal operation, recommends the dealer refer to the Netstar troubleshooting guide. Lubricants and noise damping materials are available individually or in the Noise Damping Service Kit part # A0005800350."
"MBUSA DTB P-B-77.20/36a MAY06 Panorama roof noise and abnormal operation, recommends the dealer refer to the Netstar troubleshooting guide. Lubricants and noise damping materials are available individually or in the Noise Damping Service Kit part # A0005800350."
Thread Starter
Junior Member
Joined: Apr 2009
Posts: 25
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From: Moscow, Russia
E500 AMG (U.S. version)
From a Konigstiger post a couple of years ago :
"MBUSA DTB P-B-77.20/36a MAY06 Panorama roof noise and abnormal operation, recommends the dealer refer to the Netstar troubleshooting guide. Lubricants and noise damping materials are available individually or in the Noise Damping Service Kit part # A0005800350."
"MBUSA DTB P-B-77.20/36a MAY06 Panorama roof noise and abnormal operation, recommends the dealer refer to the Netstar troubleshooting guide. Lubricants and noise damping materials are available individually or in the Noise Damping Service Kit part # A0005800350."
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MBWorld Fanatic!
Joined: Jul 2006
Posts: 1,779
Likes: 11
From: Long Island, NY
2004 E320
PM Konigstiger and ask him to please send you a copy...he is one of the most helpful people on this forum.
Or, do what many people do and purchase the special lube from the MB parts dept (or online*) and lube the rails yourself and maybe that will solve your "creak". BTW, as Barry always reminds-use sparingly as you don't want the lube attracting dirt/debris, etc. Good luck !
Edit : *Lube is called Gleitpaste and comes in 500g cans @ the dealer.(expensive)
You can call Rusty @ buymbparts.com and order a 1 oz bottle for far less. (800)-741-5252
Or, do what many people do and purchase the special lube from the MB parts dept (or online*) and lube the rails yourself and maybe that will solve your "creak". BTW, as Barry always reminds-use sparingly as you don't want the lube attracting dirt/debris, etc. Good luck !
Edit : *Lube is called Gleitpaste and comes in 500g cans @ the dealer.(expensive)
You can call Rusty @ buymbparts.com and order a 1 oz bottle for far less. (800)-741-5252
Last edited by starbrite; Apr 24, 2009 at 04:55 PM.
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Out Of Control!!
Joined: Jul 2003
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From: North Scottsdale, AZ
'71 Pinto
https://mbworld.org/forums/3201573-post81.html
Thread Starter
Junior Member
Joined: Apr 2009
Posts: 25
Likes: 0
From: Moscow, Russia
E500 AMG (U.S. version)
Repair is covered at no cost for 1 year by dealer, bring it back and mention P-B-77.20/36a. If steadfast on DIY (not advised) PM your email address and I will forward instructions to clean, lubricate, adjust, and if needed replace seals.
https://mbworld.org/forums/3201573-post81.html
https://mbworld.org/forums/3201573-post81.html
Thread Starter
Junior Member
Joined: Apr 2009
Posts: 25
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From: Moscow, Russia
E500 AMG (U.S. version)
A quick update on the status 
Just went back from the dealership - the light version of diagnostic was in vain - nothing was heard and seen. Next week going to deliver the car for the in-depth diagnostic - the roof and ceiling will be completely disassembled. Let's see what happened
Just went back from the dealership - the light version of diagnostic was in vain - nothing was heard and seen. Next week going to deliver the car for the in-depth diagnostic - the roof and ceiling will be completely disassembled. Let's see what happened
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Joined: Jan 2009
Posts: 3,182
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From: Northern VA
W211
well good thing that its been documented in the system for creaky pano roof and in the paperwork given to you. So if it does fail in the future when you are out of warranty, it should be fixed with goodwill, since their is documentation of the problem while under warranty.
I guess i got lucky with mine, i have heated/cooling seats. Really have been using the cooling part since its in the mid 90s here last few weeks. Plus having a black car doesn't help much:-)
I guess i got lucky with mine, i have heated/cooling seats. Really have been using the cooling part since its in the mid 90s here last few weeks. Plus having a black car doesn't help much:-)
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Joined: Jul 2006
Posts: 35
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From: Washington, DC
09 E350
Lubricating the sliders and rails with the specific MB greases (there are two) will help alleviate the noise, but it will come back and it will never be entirely gone.
This is why we did not get another pano roof on our W211.
People who like the pano roof should be aware of this issue. It's not a quality control issue, it's just the nature of the beast. You put two big pieces of glass on the roof of any car, and you are going to get some noise if the chassis flexes ever so slightly. BMWs with pano roofs, and the BMW wagons with the dual sliding roofs have the same issue.
This is why we did not get another pano roof on our W211.
People who like the pano roof should be aware of this issue. It's not a quality control issue, it's just the nature of the beast. You put two big pieces of glass on the roof of any car, and you are going to get some noise if the chassis flexes ever so slightly. BMWs with pano roofs, and the BMW wagons with the dual sliding roofs have the same issue.
Thread Starter
Junior Member
Joined: Apr 2009
Posts: 25
Likes: 0
From: Moscow, Russia
E500 AMG (U.S. version)
Lubricating the sliders and rails with the specific MB greases (there are two) will help alleviate the noise, but it will come back and it will never be entirely gone.
This is why we did not get another pano roof on our W211.
People who like the pano roof should be aware of this issue. It's not a quality control issue, it's just the nature of the beast. You put two big pieces of glass on the roof of any car, and you are going to get some noise if the chassis flexes ever so slightly. BMWs with pano roofs, and the BMW wagons with the dual sliding roofs have the same issue.
This is why we did not get another pano roof on our W211.
People who like the pano roof should be aware of this issue. It's not a quality control issue, it's just the nature of the beast. You put two big pieces of glass on the roof of any car, and you are going to get some noise if the chassis flexes ever so slightly. BMWs with pano roofs, and the BMW wagons with the dual sliding roofs have the same issue.
But in general I would say that I am really disappointed - this car in Russia costs about $100K and I could not imagine that the engeneering would be so poor. I would likely cancel this option from the list than produce the car with such a defect.
After your statement that the noise likely will not gone, I am uncertain to pay for 5,5 hours, which is almost $600 for in-depth diagnostic.
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Joined: Jun 2005
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From: Oakville, ON
'12 ML350
This is why we did not get another pano roof on our W211.
People who like the pano roof should be aware of this issue. It's not a quality control issue, it's just the nature of the beast. You put two big pieces of glass on the roof of any car, and you are going to get some noise if the chassis flexes ever so slightly. BMWs with pano roofs, and the BMW wagons with the dual sliding roofs have the same issue.
People who like the pano roof should be aware of this issue. It's not a quality control issue, it's just the nature of the beast. You put two big pieces of glass on the roof of any car, and you are going to get some noise if the chassis flexes ever so slightly. BMWs with pano roofs, and the BMW wagons with the dual sliding roofs have the same issue.
I may also consider the GL, and it has a panoramic sunroof in the rear - hopefully it won't suffer the same fate given its larger roof area and smaller glass area.
Member
Joined: Jun 2003
Posts: 201
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From: Chino Hills, CA
2007 E63, 2007 BMW 335i Coupe & 1991 Honda Accord
Had lots of problems with pano creaking sounds. The car went back and forth to the dealership before it was finally fixed with a seal replacement about a year ago after the twelfth or so visit. They also found some debris in one of the tracks. Last week, the roof became inoperational. Took it back in and had the motor and rail assembly replaced. The $3,500 job was covered under my Chrysler Service Contract.
Last edited by Nanky; Aug 18, 2009 at 02:13 PM.
Thread Starter
Junior Member
Joined: Apr 2009
Posts: 25
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From: Moscow, Russia
E500 AMG (U.S. version)
As promised going to update all on the progress.
VIVA!!! I HAVE IT FIXED!
I delivered the car to dealership on Wendesday and left there for 2 days. They identified that the ceacking came from the alignment between the body and roof frame. As I was told the frame is screwed to the body by bolts and the latest faded. They screwed them to the end, lubricated seals. Now the rood is quiet
They took 8 hours for the work, which is much, but I see the result
VIVA!!! I HAVE IT FIXED!
I delivered the car to dealership on Wendesday and left there for 2 days. They identified that the ceacking came from the alignment between the body and roof frame. As I was told the frame is screwed to the body by bolts and the latest faded. They screwed them to the end, lubricated seals. Now the rood is quiet
They took 8 hours for the work, which is much, but I see the result
