Stereo Control Unit Gone Dead Again!
Thread Starter
Super Member
Joined: Sep 2005
Posts: 723
Likes: 32
From: Central Jersey
2003 E500, 2004 G35X
Stereo Control Unit Gone Dead Again!
My stereo control unit was replaced under warranty several years ago. This week the unit does not switch on when the power button is depressed. I have the MB extended warranty so I contacted the dealer to inquire about the warranty coverage. I was told by the dealer that I have to bring the car in for them to check it and that will cost me $100. If the unit is under warranty, then I don't have to pay the fee. So I asked what's not covered under warranty, he told me, radio, CD, etc. Therefore, most likely the unit is not under warranty, then I have to pay $100 for the dealer to tell me that.
My question is does anyone know whether the stereo unit is covered under the MB warranty? Many thanks in advance.
My question is does anyone know whether the stereo unit is covered under the MB warranty? Many thanks in advance.
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,636
From: North Scottsdale, AZ
'71 Pinto
Warranty coverage https://mbworld.org/forums/e-class-w...arranty-2.html may not be the headunit this time try checking fuse #28 at interior fuse panel (driver side).
Senior Member
Joined: May 2008
Posts: 391
Likes: 3
From: SoCal
2005 E500, 2011 ML350
Which warranty do you have and when did you purchase it. CPO warranty and the "new" ELW cover the COMAND, AGW, loadspeakers, CDC, etc. "Old" ELW and Starmark have very spotty coverage for the audio system.
I also agree with checking the fuse first.
I also agree with checking the fuse first.
Thread Starter
Super Member
Joined: Sep 2005
Posts: 723
Likes: 32
From: Central Jersey
2003 E500, 2004 G35X
Warranty coverage https://mbworld.org/forums/e-class-w...arranty-2.html may not be the headunit this time try checking fuse #28 at interior fuse panel (driver side).
Many thanks as usual. I will check it today.
Thread Starter
Super Member
Joined: Sep 2005
Posts: 723
Likes: 32
From: Central Jersey
2003 E500, 2004 G35X
I think mine is the older version and I just dug out the warranty last night after extensive search, and the unit is NOT under warranty. my MB warranty has too many exclusions for an extended warranty!
MBWorld Fanatic!
Joined: Jul 2007
Posts: 1,609
Likes: 2
From: Wyckoff, New Jersey & Alphabet City NYC
86 190E 2.3-16v, 92 500E, 03 CL55 AMG, 08 E3504M Brabus
I have an extended warranty on my 03 CL and the motor on the command unit that spits out the disc stopped working and they replaced the whole thing no questions asked. I took a new GLK loaner at the time and was on my way. They even got me back the disc that was stuck in the old command as a result of the motor breaking.
Thread Starter
Super Member
Joined: Sep 2005
Posts: 723
Likes: 32
From: Central Jersey
2003 E500, 2004 G35X
Warranty coverage https://mbworld.org/forums/e-class-w...arranty-2.html may not be the headunit this time try checking fuse #28 at interior fuse panel (driver side).
Last edited by Flash Gordon; Aug 3, 2009 at 12:36 PM.
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Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,636
From: North Scottsdale, AZ
'71 Pinto
I checked the driver side fuse box in the engine bay and I could not locate #28 in the fuse box. most of the numbers are higher than 20's. Did I look into the right place? I also checked the driver side interior for fuse panel but I did not see the panel, where is it, please? Thanks.
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Thread Starter
Super Member
Joined: Sep 2005
Posts: 723
Likes: 32
From: Central Jersey
2003 E500, 2004 G35X
