You can't "return a car for a refund". Geez! Are you kidding?
Question for W211 Owners - Need Help
Thread Starter
Junior Member
Joined: Oct 2009
Posts: 30
Likes: 0
From: Florida
2010 E350
Question for W211 Owners - Need Help
I recently leased a W212 E350, love the car. I recently found condensation in my headlamps and brought the car back to the dealer.. The first tried to tell me that this is normal, but I went nuts after I heard that. Now they have agreed that its not normal and have submitted the pictures that I took to MBUSA for further investigation... Im waiting for an answer soon.
Second, After further inspecting the entire car, I noticed that the hood of the car doesnt appear to be aligned evenly. Maybe Im losing my mind but my gf agrees with me. The left side of the hood is clearly a few mm wider than the right side. Right under the hood where it meets the head lights, I can stick my pinky finger inbetween the gap where as on the same exact spot on the right side, I cannot, there is no room at all. They call me today and told me that they had corrected the issue with the hood. Great!
When I showed up to pick up the car, the sales area gave me the keys and a gentleman walked me to my car on the lot. I looked at the hood and It was the same exact identical way it was prior to bringing the car in. I was so PISSED!!!!!! I didnt take the car, I left it and gave the keys back. I will call service in the morning and give them the fu_kin business.. Did I do the right thing by not taking the car ? I wasnt happy at all. Still misaligned.. Im very nuerotic when it comes to these things, I wont be able to drive knowing about it. When I read the return service paper, they claimed that the hood was adjusted and the latch was greased ??? " Hood is now properly aligned and corrected " What BULL****...
Thoughts!??
Second, After further inspecting the entire car, I noticed that the hood of the car doesnt appear to be aligned evenly. Maybe Im losing my mind but my gf agrees with me. The left side of the hood is clearly a few mm wider than the right side. Right under the hood where it meets the head lights, I can stick my pinky finger inbetween the gap where as on the same exact spot on the right side, I cannot, there is no room at all. They call me today and told me that they had corrected the issue with the hood. Great!
When I showed up to pick up the car, the sales area gave me the keys and a gentleman walked me to my car on the lot. I looked at the hood and It was the same exact identical way it was prior to bringing the car in. I was so PISSED!!!!!! I didnt take the car, I left it and gave the keys back. I will call service in the morning and give them the fu_kin business.. Did I do the right thing by not taking the car ? I wasnt happy at all. Still misaligned.. Im very nuerotic when it comes to these things, I wont be able to drive knowing about it. When I read the return service paper, they claimed that the hood was adjusted and the latch was greased ??? " Hood is now properly aligned and corrected " What BULL****...
Thoughts!??
Last edited by W212350; Oct 6, 2009 at 08:40 PM.
Super Member
Joined: Dec 2003
Posts: 522
Likes: 2
From: ct
All Diesel Fleet !1983 240d stick,2005 E320 CDI Midnight blue, 2005 E320 CDI, Desert Silver, Kubota
Good for you!!!!
We aren't buying misaligned crappy products. We expect German thoroughness. How did this car get off the line with this defect? Show them another 212 that has been manufactured correctly.
Senior Member
Joined: May 2008
Posts: 391
Likes: 3
From: SoCal
2005 E500, 2011 ML350
Was the hood completely shut? If you softly close the hood only 1 side may latch, leaving one side sitting higher.....It will be closed enough to not trigger the hood open message. Same concern exists on the W204.
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
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From: Ft. Lauderdale Area, USA
2015 ML 350
MBWorld Fanatic!
Joined: Dec 2008
Posts: 4,411
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From: Socal, Chino
E55 2006 / CLS55 / S450 / Jag XKR2011
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MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
You can't do that either. Once a car is Titled it must be sold as used and a new one bought. YOU eat the depreciation on the used one.
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Super Member
Joined: Aug 2004
Posts: 717
Likes: 1
From: Newark,NJ
2010 Charcoal Grey E350 Coupe
no one will notice it...
You truly get what you allow !!
Last edited by ruffrob; Oct 14, 2009 at 03:48 AM.
