E-Class (W211) 2003-2009

Transfer Case replaced. Warranty expired. Benz gave me $4,350.00.

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Old 05-01-2010, 02:32 PM
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2015 ML 350
They don't use junked used parts here, unless you go to an indy and insist, but the carcasses (the cast metal shells of many parts) are always inspected while all the functional stuff inside is replaced. The "rebuilt" unit is then sold for about 80% of the Brand new part. Many times, brand new is "not available".

Problem is when using junked parts, if they turn out to be lousy, the junk yard (now called a recycler) will replace the part with LKQ, but you're out the labor charge to remove & reinstall.

I'm not a big fan of "rebuilt" because the quality of the rebuild is up to each remanufacturer, and even the ability of the care the individual guy is giving the unit.
Old 07-06-2010, 03:34 AM
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I just would like to report that my Mercedes Benz service advisor (without me asking) has called me back and requested I return my vehicle so they could replace my Transfer case with a new redesigned one. I was told that having already 2 failed rebuilt Transfers cases means the likelyhood of a third failure is high (duh!) and therefore recognized the need to replace it properly. The job was done at no cost to me. Keep in mind my car is out of warranty.

I am very satisfied. Very!
Old 07-06-2010, 10:20 AM
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I am very satisfied. Very!
Good news for sure.

What vehicle and year are we talking about....?
Old 08-24-2011, 08:27 AM
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04 E500 4Matic
I have a 2004 E500 4Matic with the vibrations/shuddering at low speeds while turning the wheel. I have alerady had the Tc oil changed about 10k ago but it is not starting again. My VIN ends in X123745 can anyone tell me if this will be covered? Thanks for any help!!!
Old 08-24-2011, 02:39 PM
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Originally Posted by earz04
I have a 2004 E500 4Matic with the vibrations/shuddering at low speeds while turning the wheel. I have alerady had the Tc oil changed about 10k ago but it is not starting again. My VIN ends in X123745 can anyone tell me if this will be covered? Thanks for any help!!!
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Old 08-26-2015, 11:21 AM
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Three MB's: GLK, ML & E - Class with Panam Grill
Originally Posted by konigstiger
Service Campaign 2007100004 models 203/211/220 4matic model years 2005-2007 replace transfer case. Have dealer check VMI (vehicle master inquiry) to see if your vehicle is included. If it is request $600 reimbursement because it is a cost free repair even out of warranty.

211 up to VIN X224020 if not included in campaign, first repair attempt dealer will change oil if problem continues transfer case is replaced. Mention DTB P-B-28.50/11 under factory or extended warranty. Out of warranty, produce a copy of DTB and request goodwill repair since MB replaced transfer case installed at production with modified version.
would this also applies to GLK 350 4MATIC - 722.96 Transmission ? i have the same sympton started at 52,000 Miles 6 months after CPO warranty expired based on time.
Old 08-27-2015, 02:48 PM
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konigstiger: thanks for the replies. Would any of the LI28's - i beleive out of the 3 of them, LI28.00-P-060078 relates to this Transmission/Transfer Case humming/whining available to be posted here or private?

Besides i was 6 months out of warranty, it may help if i can bring it over with me when I talk to the service manager.
Old 09-14-2015, 01:45 PM
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Well...got it done last week and paid $1,553 and they covered the rest of the $7,200 as a goodwill for a Remanufactured Trans. 204-270-61-00-87 & Torque converter 221-250-18-02-88 With 2 year/24 Months Warranty. So my plan to do Trans. service in 20,000 miles before the warranty ends and get whatever metal shaving from break-in this Re-Manuf. Trans, and 30,000 miles thereafter to beat their odd 39,000 miles Trans. service requirements.

So far the Humming/Whining noise went away and no-one at the dealership was able to say what exactly went wrong inside these Trans. to create all of these pre-matured failures saying they just replace/swap them and don't open them up to see what's bad inside

With quick google search I found the Trans. serial number they installed replaces 204-270-61-00, 204-270-61-00-60 AND 204-270-61-00-88. So hopefully they finally nailed the root cause of this mystery defect with this Re-Manufactured Trans. serial No. The Torque Converter they installed 221-250-18-02-88, can't be found by google, but one website says it discontinued and now it is 221-250-18-02-60. Any idea on this? Hopefully there is no defect with 221-250-18-02-88 they just installed now.

Also one other issue I noticed, is that when the car is idled and parked, there is a slight rattle noise RRRR....rrrr...RRRR.....rrrr that is dependant on RPM while car is parked and not moving. Went under the car to see if something is loose, and it seems the rattling from inside the newly installed Trans. above the general area of the Trans. oil pan maybe. Slight pushing on the gas to about 1,000 rpm the rattle noise goes away. Tried to abruptly push hard to the floor on the gas for a sec., engine revs up to 2,000 rpm, before it starts to slow down, half a second latter as engine speed slowing down back to idle, I hear/feel like something heavy dropped - boom noise. Maybe something abruptly disengaging.

Is this a concern OR I should let it break-in for the metal inside to mesh-in together and maybe the computer to learn driving behavior and other component tollerances ?
Old 09-14-2015, 11:15 PM
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This snapping/noise feel is really bothering me....just tried it tonight and to share more detail....while parked on N or P and when I slam on the gas to the floor for a second and let go...rpm jumps to about 1700 - 2000 rpm and on its way back to idle half a second later I feel this snap like someone kick the car with his foot....tried couple time same thing happen...its like something snaps out. An idea what could that be ??? reading about the 7G PLUS they introduced pendulum damper...is it possible they have it also now in the Remanufactured 7G and causing this snapping literally like someone kick the car ???? does anyone else notice this in their cars?
Old 09-15-2015, 02:45 AM
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Could be a lot of things, but I'm going to guess if you're not moving that it might be the motor mounts. Just did mine recently, the front two were bad, transmission mount was ok.
Old 09-15-2015, 10:10 AM
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If you have to go to a shop to get one or both motor mounts or a motor mount and the transmission mount replaced, invest the $40 extra for the 3rd mount. The time is the same if you get all 3 replaced vs. just one or two. They have to lift up the motor and transmission which is what takes the longest. You actually save money by doing all 3 at the same time vs. motor first then the tranny one later or vice versa.

If you do it by yourself I guess it doesn't matter.
Old 09-16-2015, 11:20 AM
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It is like a spring loaded something snapping back to its resting position, or something binds than slips abruptly making this thumping noise than you could also feel it.

I looked at the engine mounts yesterday, no signs of fluid leaks on or arround them and I don't recall I had this issue in the old transmission before the dealer replaced it. Is it possible the clutch lock-up pressures needs reset, as I can't imagine if a dealer dosen't do that by default after changing a transmission and I know they will tell me of course they did it. I hate to drive it yet on S as noted in another forum here till after the new Trans. break-in period.

I see a metal support in the center underneath holding the Transmission. Is there a Rubber fluid filled Transmission mounts that the dealer may have not torqued it properly creating this fainted ringing noise & thump noise/feel. Or is it just needs to be driven for few weeks and 1000 miles like a break-in period to mesh together?

Thanks for all your imput.
Old 09-16-2015, 11:33 AM
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No break-in or anything needed. It should be just fine after a replacement. Check with a different shop to double check first mechanic's work before something expensive breaks and you're really out of money then.
Old 05-17-2016, 02:06 PM
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W212 E-class, W211 E-class, F10 5-Series
Originally Posted by konigstiger
Service Campaign 2007100004 models 203/211/220 4matic model years 2005-2007 replace transfer case. Have dealer check VMI (vehicle master inquiry) to see if your vehicle is included. If it is request $600 reimbursement because it is a cost free repair even out of warranty.

211 up to VIN X224020 if not included in campaign, first repair attempt dealer will change oil if problem continues transfer case is replaced. Mention DTB P-B-28.50/11 under factory or extended warranty. Out of warranty, produce a copy of DTB and request goodwill repair since MB replaced transfer case installed at production with modified version.
Hey konigstiger---my car is in the "hospital" right now as we speak, and I am in dire need of emergency help! :-( It is a 2007 E550 4Matic...I am trying to understand what you are saying above. The dealership is quoting me $6000+ to replace the TC. Is this right?

My VIN does fall below the X224020 I believe the campaign mentioned. Are you saying my car should have the transfer case replaced completely free, even if it is outside of factory/extended warranty? What exactly do I need to do to prove this to dealership? Sorry if I sound ignorant, but I don't understand a lot of technical verbiage and often need things broken down in layman's terms. Is there a printable version of this I can show my dealer?

Last edited by tresean1; 05-17-2016 at 02:33 PM.
Old 05-17-2016, 03:01 PM
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If TC serial # is between 115925 & 137342 no cost repair. If not, request goodwill assistance from MBUSA since defective TC was installed at production as documented in bulletin.
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2007100004.pdf (220.9 KB, 630 views)
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28.50_11.pdf (75.4 KB, 754 views)
Old 05-17-2016, 04:50 PM
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Originally Posted by konigstiger
If TC serial # is between 115925 & 137342 no cost repair. If not, request goodwill assistance from MBUSA since defective TC was installed at production as documented in bulletin.
Thank you! My SA advised on changing the fluid, but says they are going to charge me for it. So if my TC serial number is within 115925 & 137342, does that mean there should be NO COST repair even if the dealer changes the TC fluid/flushes the TC?


Or does that no-cost repair only apply to the actual REPLACEMENT of the transfer case?
Old 05-18-2016, 12:33 PM
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No cost only if within service campaign affected range requiring replacement.
Old 03-01-2017, 04:59 PM
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2002 C32, 2007 E550 4matic
Sorry for bumping an old thread. Just got another car and keeping my 07 E550 4matic as my car for bad weather. It has high mileage, as I am over 220k. I tried to have my TC replaced by dealer last year or prior, but they told me my VIN is out of range. If anyone has ability, can you check WDBUF90X87X218527 please? If I am out of range, I will just try to continue to ride with the shudder and clunking a bit longer.
Old 03-02-2017, 11:54 AM
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Service campaign DIY confirmation you will need to check serial # on TC unit per attachment above most likely you are past affected range. Bulletin 28.50/10a applies to your vehicle given time elapsed and mileage MBUSA goodwill assistance approval will be dependent on vehicle’s service record in having had service performed by MB dealership(s) throughout ownership. Nevertheless, argument can be made defective TC was installed at production per specific VIN range & EPC documentation.
Attached Thumbnails Transfer Case replaced. Warranty expired. Benz gave me ,350.00.-capture.jpg  
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File Type: pdf
WDBUF90X87X218527.pdf (71.3 KB, 197 views)
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Old 03-03-2017, 08:37 AM
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Thank you konigstiger.
Old 05-25-2017, 02:58 PM
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E350 4MATIC
2007 E350 4MATIC

Originally Posted by konigstiger
If TC serial # is between 115925 & 137342 no cost repair. If not, request goodwill assistance from MBUSA since defective TC was installed at production as documented in bulletin.
Just a quick question because this is all very new to me and my E350 just started making the shuddering described throughout the thread.

Does the no-cost replacement relate to all 2005-2007 models within the specified TC serial number or only models 203/211/220 listed on the Service Campaign Bulletin?

Thanks.
Old 05-25-2017, 03:53 PM
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2010 C300 4MATIC........ 2011 C63 AMG.............. 2015 CLS400 4MATIC.....
The transfer case is an issue with the w204 c's as well. Is there anything MB does for the w204's? Too late for me, I lost 5 grand for a new trans.
Old 01-31-2018, 10:39 AM
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Originally Posted by konigstiger
Service campaign DIY confirmation you will need to check serial # on TC unit per attachment above most likely you are past affected range. Bulletin 28.50/10a applies to your vehicle given time elapsed and mileage MBUSA goodwill assistance approval will be dependent on vehicle’s service record in having had service performed by MB dealership(s) throughout ownership. Nevertheless, argument can be made defective TC was installed at production per specific VIN range & EPC documentation.
Hello Dan.,
Just a quick question, I feel the same shuddering while turning in parking lots (haven't tested whether in standing still or moving :: power steering vs transfer case). I have ELW. Do you think it'll be covered under warranty? Mine is W212 2014 E350 BTW.

Thanks.
Old 01-31-2018, 11:31 AM
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Originally Posted by raja777m
Mine is W212 2014 E350
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Old 05-04-2018, 06:53 AM
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2014 E350 4matic
W212 2014 e350 4matic I have the problem too

Hi Konigstiger.

My 2014 E350 4matic just started rumbling/burring/vibrating at sharp turns too, at 59000 miles. The dealer wants to open the transfer case, change the oil, and said something about clutches in there. Dealer wants $2200.

Can you email me the magic recipe too?

Last edited by sams0321; 05-04-2018 at 06:58 AM. Reason: forgot something


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