E-Class (W211) 2003-2009

Minor Body Damage -- Need Your Tips and Advice

Old May 20, 2010 | 12:31 PM
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Minor Body Damage -- Need Your Tips and Advice

Someone hit my other car at a low speed in the rear while I was at a red light yesterday. Even though it looked like just a small scratch, I got the driver's insurance information. That was a good move, because this morning, in better light, I noticed that the bumper was also indented a bit from the license plate bracket of the car that hit me. So, my rear bumper definitely has to be repainted to make it perfect again.

We both have the same insurance company (who's been my insurer for 26 years with no accidents), so I don't think they're going to give me a hard time. I found a good body shop and I'm hoping to just take it there on a Saturday, have them fix it while I rent a car for the week and pick up my car the next Saturday. I'll let the insurance co. know where the car will be before I drop it off.

Any tips, or advice to minimize my inconvenience and haggling with the insurance company would be appreciated.
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Old May 20, 2010 | 02:35 PM
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Regardless of how fast he/she were going there is likely damage underneath and the energy absorbing function will have to be restored. The only proper way to check is to pull the bumper cover.

http://www.mpt.org/motorweek/goss/2906.shtml

Last edited by 06e320cdi; May 20, 2010 at 02:39 PM. Reason: add link
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Old May 20, 2010 | 02:45 PM
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Originally Posted by 06e320cdi
Regardless of how fast he/she were going there is likely damage underneath and the energy absorbing function will have to be restored. The only proper way to check is to pull the bumper cover.

http://www.mpt.org/motorweek/goss/2906.shtml
Yes, I saw that on Motorweek when it was aired. My first thoughts were that even if there is no visible damage, there may be damage underneath that needs to be checked out, so I made sure I got the other driver's information.
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Old May 20, 2010 | 09:34 PM
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Originally Posted by Oggie (on L.I.)
Someone hit my other car at a low speed in the rear while I was at a red light yesterday. Even though it looked like just a small scratch, I got the driver's insurance information. That was a good move, because this morning, in better light, I noticed that the bumper was also indented a bit from the license plate bracket of the car that hit me. So, my rear bumper definitely has to be repainted to make it perfect again.


We both have the same insurance company (who's been my insurer for 26 years with no accidents), so I don't think they're going to give me a hard time. I found a good body shop and I'm hoping to just take it there on a Saturday, have them fix it while I rent a car for the week and pick up my car the next Saturday. I'll let the insurance co. know where the car will be before I drop it off.

Any tips, or advice to minimize my inconvenience and haggling with the insurance company would be appreciated.
The level of hassle/negotiating (begging) depends what your deductible is. A hundred dollar deductible can be eaten with no problem by the body shop. $200 deductible cash is going to be involved, and a higher deductible you will have to make up. But hey, in choosing the higher deductible, you made a decision to be a co-insurer/co payer. You're probably way ahead whith your high deductible choice over the years, tho. Me, with my $100 deductible? I'm behind.

Last edited by Barry45RPM; May 20, 2010 at 09:37 PM.
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Old May 22, 2010 | 01:30 AM
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The guy was rear ended, so no deductible, insurance of faulty side will pay not only repair, but rent of car while yours in shop. You should get equal rent car, it was GS350 in my case, because rent company didn't have Merc.
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Old May 22, 2010 | 08:06 PM
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Yes, Dema is right. My deductible doesn't come into play since it the other (inattentive) driver's fault, and I got her license/insurance info.

I don't know what they normally pay for a rental while your car is being fixed, but I do have optional rental coverage of up to $50/day. I think the issue becomes whether they'll pay for 7 days of rental because they're going to claim the repair should only take 3 days (like anyone has ever had good body work done in 3 days).
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Old May 26, 2010 | 08:39 AM
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Originally Posted by Oggie (on L.I.)
Yes, Dema is right. My deductible doesn't come into play since it the other (inattentive) driver's fault, and I got her license/insurance info.

I don't know what they normally pay for a rental while your car is being fixed, but I do have optional rental coverage of up to $50/day. I think the issue becomes whether they'll pay for 7 days of rental because they're going to claim the repair should only take 3 days (like anyone has ever had good body work done in 3 days).
You will most likely pay the deductible up front. Yor insurance company will eventually recover it from 'at fault insured's' insurance company and reimburse you. This can take a few weeks to a couple of months.
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