E-Class (W211) 2003-2009

Brabus Navigation???

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Old Apr 16, 2003 | 12:01 AM
  #1  
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Brabus Navigation???

I just browsing the brabus website and found out that they have the Internet Conncectivity System for the Mercedes Comand System of the E-Class. Is this a navigation or what?
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Old Apr 16, 2003 | 12:23 AM
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This navi is for the SL Class.

Navi for the E Class isnt available yet.
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Old Apr 16, 2003 | 12:38 AM
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but its on the E class tuning.. here is the web address..
http://www.brabus-online.de/prog14e.htm
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Old Apr 16, 2003 | 12:52 AM
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Originally posted by sf49ers79
but its on the E class tuning.. here is the web address..
http://www.brabus-online.de/prog14e.htm
They screwed up then.
The COMAND for the E is widescreen and DVD based.
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Old Apr 16, 2003 | 01:22 AM
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anyway i'm going to call them and ask them about it..
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Old Apr 16, 2003 | 01:47 AM
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I'm sure that they can put the nav system on the E class. At the last paris motor show, the E class that they presented had this kind of system (I'm sure it was the same) and The seller told me that it had nav. Call Brabus for confirmation.
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Old Apr 16, 2003 | 02:35 AM
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I do not think that the Internet Conncectivity System is navigation. And I do not see navigation button on main menu. However, you can get directions using Internet, like mapquest.com. It's also good to know which wireless Internet provider supported.
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Old Apr 16, 2003 | 02:46 AM
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But if this system can't provide nav, ask Brabus and they will put a nav system in the car. They can make what you want, really.
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Old Apr 16, 2003 | 02:46 AM
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but i saw a nav button above cd or tape... So does that mean we can watch movie thru this thing?
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Old Apr 16, 2003 | 04:57 AM
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Originally posted by sf49ers79
but i saw a nav button above cd or tape... So does that mean we can watch movie thru this thing?
Indeed, the button is there. So, I do not understand why MB can't do what Brabus can. This system includes everything.
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Old Apr 16, 2003 | 08:29 AM
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mb surely can

why MB can't do what Brabus can.
mb starts to retrofit nav in Australia but it took longer than mb expects

quoted from gavjav in benzworld

Navigation has been retrofitted to one vehicle locally - retrofit was a 3.5 hour job but they believe it will be able to be done quicker by dealers after practice.

5 engineers out from Germany- 2DC, 2 Becker (audio/nav system manufacturer), 1 from mapping software company
The current display is replaced with a bigger one (new head unit without cassette player)
The system apparently works.
Currently mapping is being checked in Sydney and Melbourne and algorithm tuning is expected to ensure accuracy.

Anticipate 1st customer retrofit Mid July 2003.
I think it is cost issue -- 3.5 hour labor costs almost $400 in states and mb only wants to spend less than $200 bucks for retrofit nav.
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Old Apr 16, 2003 | 11:51 AM
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Re: mb surely can

[i]I think it is cost issue -- 3.5 hour labor costs almost $400 in states and mb only wants to spend less than $200 bucks for retrofit nav. [/B]
I'm not sure about this Otto, because $400 will be a lot less than the alternative of offering a big cash incentive to cancel prepaid Navi order or putting into 2004 model and absorbing the hit on the 2003 turned in by the customer.
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Old Apr 16, 2003 | 11:59 AM
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Re: Re: mb surely can

Originally posted by abhansali
I'm not sure about this Otto, because $400 will be a lot less than the alternative of offering a big cash incentive to cancel prepaid Navi order or putting into 2004 model and absorbing the hit on the 2003 turned in by the customer.
yea thats true also, because if MB doesnt come out with it, they have to do something to please the customer, i doubt they would return the 1625. 15 cents for each mile would be a good deal to me. and ill have a car w/o swirls
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Old Apr 17, 2003 | 08:35 AM
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because $400 will be a lot less than the alternative of offering a big cash incentive to cancel prepaid Navi order or putting into 2004 model and absorbing the hit on the 2003 turned in by the customer.
does mb officially announce it?

if mb can retrofit nav in Australia? it surely can do the same thing in US.

mbusa wants your money ($1625), not give it back. it merely wants to solve it within $1625 + $200 (retrofit installation labor) instead of $1625 + $400.

they have to do something to please the customer,
this is new? I thought mb does not care about its customers.
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Old Apr 17, 2003 | 10:03 AM
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Originally posted by Otto
does mb officially announce it?

if mb can retrofit nav in Australia? it surely can do the same thing in US.

mbusa wants your money ($1625), not give it back. it merely wants to solve it within $1625 + $200 (retrofit installation labor) instead of $1625 + $400.



this is new? I thought mb does not care about its customers.
well when you say they don't care, it can be in many aspects. they do want your money, and i have waited 6 months since my car arrived, and they havent even told us if they will come out with it. i doubt they will just return our money, a good deal would be to pay a certain amount for each mile, and get a MY04 like staed before
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Old Apr 17, 2003 | 10:14 AM
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Originally posted by bmms8
well when you say they don't care, it can be in many aspects. they do want your money, and i have waited 6 months since my car arrived, and they havent even told us if they will come out with it. i doubt they will just return our money, a good deal would be to pay a certain amount for each mile, and get a MY04 like staed before
Originally posted by otto
mbusa wants your money ($1625), not give it back. it merely wants to solve it within $1625 + $200 (retrofit installation labor) instead of $1625 + $400.
I think you need to look from a different perspective. Of course MB would like to do it for $1625 + $200, but if not possible, I still think they would choose $1625 + $400 over the other options they have. The other options are (1), give back $1625 + extra bonus (probably in the $1K or $2K range min). Clearly spending $400 for installation labor would be more cost effective for them than this. or (2) give you a MY04 for some allowance per mile ($0.15 rumored on the forum). Well for a car with 5K miles, this would cost MB the depreciation on the car - $750. If you go to Ebay and see the depreciation on some of these cars with 2K-3K miles, it is almost $5K-$7K dollars, so there is no way this would be financially good for them, plus the hassle of trying to get rid of a bunch of low mileage used 2003, when they have new ones still sitting on the lot (bad strategy IMHO).

I would still guess (and maybe we should start a poll or something on this), is that they will offer your money back + incentive. Then if you complain a whole lot, then they will on a case by case basis offer the MY04. This way, for most folks, they can cap the loss by giving the money back with incentive, if you complain a lot, giving you a MY04 car and taking a bigger hit is better than a lawsuit, etc.

Remember, by giving you back your $1625, they really don't lose anything, because they just held your money (in fact they probably made a few bucks on interest)...
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Old Apr 17, 2003 | 12:14 PM
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This is going off-topic.

At this point, I have decided to do one of two things in the VERY near future. I will wait for MB to make me an offer. It better be an offer I can't refuse because I have decided that as much as I love my E, it remains unacceptable that I do not have Nav. I have therefore decided to either get rid of the E and trade it for the new incoming 5-series (its not as bad as it looks in the pics!), or just give it back to MB, and get something else with my money. The latter option would only make sense in a buy-back situation.

Honestly I am so pissed off that I am about to go off and buy the ugly new Accord with Nav. I will probably still go ahead and do that and use it as my daily commuter.

I wonder if any MB PR lamers read this forum. If they do, they suck for letting speculation run rampant. If they don't, they suck even worse for not giving a damn.
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Old Apr 17, 2003 | 12:27 PM
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A little bit update on Brabus Nav.. Called them and said yeah they can install an internet system on the car but you have to buy their whole package which i did not dare to ask how much it is. and you have to let them install and i'm sure this will cost you a fortune.

The only bad thing about this 2003 E is they don't have nav and other than that everything i really love about E
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Old Apr 17, 2003 | 12:32 PM
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Originally posted by sf49ers79
The only bad thing about this 2003 E is they don't have nav and other than that everything i really love about E [/B]
While I love my E, as well, on principle, I refuse to own anything the manufacturer of which does not make any attempts to communicate with its customers. Are we driving Kias? Or Hyundais? I mean this is ridiculous.

If I do not do this, MB will get the message that it was OK to do what it did, and can potentially repeat something like this fiasco in the future. All I am trying to do is to vote with my wallet. It seems to be the only weapon left in my arsenal. Letter, phonecalls and e-mails do not seem to help.
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Old Apr 17, 2003 | 05:45 PM
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I do not think that Nav unit is so expensive for MB. You can buy GPS extension for PDA for ~$100. DVD and other electronics is very cheap now, so I think MB pays for each unit around $400 if quantity high. So, paying $400 for labor still gives MB good profit.
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Old Apr 17, 2003 | 07:10 PM
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Originally posted by monakh
While I love my E, as well, on principle, I refuse to own anything the manufacturer of which does not make any attempts to communicate with its customers. Are we driving Kias? Or Hyundais? I mean this is ridiculous.

If I do not do this, MB will get the message that it was OK to do what it did, and can potentially repeat something like this fiasco in the future. All I am trying to do is to vote with my wallet. It seems to be the only weapon left in my arsenal. Letter, phonecalls and e-mails do not seem to help.
I agree. But, I can't imagine that MB will give a damn. They have not cared up until this point.

It will soon be six months without the promised Navigation. Like monakh and others, I would not have purchased this car without the written enticement that the system would be available. We did not get the car we bargained for and paid for.

If the navigation is not important to you, you probably have a hard time understanding why we are angry about this. Except for the initial enticement to purchase, MB has not issued one official bit of information on this subject. All we have are rumors and conflicting information from dealers and salesmen (and the twits who answer the phone at MSUSA).
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Old Apr 17, 2003 | 07:34 PM
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They have no real incentive to do anything. We need to give them some sort of incentive; legal, bad PR, hit their wallet, etc. I've sent MBUSA a nasty email but I don't expect that to do much of anything. I also sent emails to Road&Track and Car and Driver to try and spark some interest there. Another idea would be to flood the major newspapers with emails to get some negative press there as well. I'll attempt that next. I hope you will all jump on the bandwagon and do the same. Also, please share other ideas. What we really need is a pissed off lawyer who is also waiting for NAV and who knows how to go about getting their attention!
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Old Apr 17, 2003 | 09:26 PM
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Originally posted by bboerit
They have no real incentive to do anything. We need to give them some sort of incentive; legal, bad PR, hit their wallet, etc. I've sent MBUSA a nasty email but I don't expect that to do much of anything. I also sent emails to Road&Track and Car and Driver to try and spark some interest there. Another idea would be to flood the major newspapers with emails to get some negative press there as well. I'll attempt that next. I hope you will all jump on the bandwagon and do the same. Also, please share other ideas. What we really need is a pissed off lawyer who is also waiting for NAV and who knows how to go about getting their attention!
I have sent a bunch of emails to MBUSA. It usually takes about 2 to 3 weeks before anyone replies (after resending the message every other day until they reply). The replies always come from an "representative"....never from Karen Makris, Product Manager E/S Class. I email her because she is the one who signed the infamous "memo" enticing us to buy and prepay for the Navigation.
The replies are always boiler plate..."thanks for the communication, we expect to have an announcement soon ....

If anyone has the time and think it is worth the effort to keep a little pressure, here is her email address:

makrisk@mbusa.com

Keep resending the messages until they reply:p :p
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Old Apr 17, 2003 | 10:07 PM
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There's NO WAY you will get Car and Driver or Road & Track to do an expose on MB regarding this navigation issue!!! That's literally shooting themselves in the foot while simultaneously biting the hand that feeds them, and any other cliche you can think of. Why in the world would they give up millions in advertising dollars (over the course of many years) just to expose a situation like this?

You know who might, however, is Consumer Reports, and they have FAR more readers than either of the aforementioned publications, so the exposure will be quite severe. I'd try to get their ear on this issue - it might do some good.

Originally posted by bboerit
They have no real incentive to do anything. We need to give them some sort of incentive; legal, bad PR, hit their wallet, etc. I've sent MBUSA a nasty email but I don't expect that to do much of anything. I also sent emails to Road&Track and Car and Driver to try and spark some interest there. Another idea would be to flood the major newspapers with emails to get some negative press there as well. I'll attempt that next. I hope you will all jump on the bandwagon and do the same. Also, please share other ideas. What we really need is a pissed off lawyer who is also waiting for NAV and who knows how to go about getting their attention!
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Old Apr 18, 2003 | 08:28 AM
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Originally posted by schvetkaaks
There's NO WAY you will get Car and Driver or Road & Track to do an expose on MB regarding this navigation issue!!! That's literally shooting themselves in the foot while simultaneously biting the hand that feeds them, and any other cliche you can think of. Why in the world would they give up millions in advertising dollars (over the course of many years) just to expose a situation like this?

You know who might, however, is Consumer Reports, and they have FAR more readers than either of the aforementioned publications, so the exposure will be quite severe. I'd try to get their ear on this issue - it might do some good.
Regarding Consumer Reports, since I am a subscriber, I just completed a survey for them for my new E. I did rate it lower than I would have, had Nav not been an issue, but I did not mention it specifically (there was no appropriate place for it).

You may have a point though. Writing to them is better than writing to Car & Driver, although you never know. It is an enthusiast magazine, and in the end, serves its readers. Sure they are obliged by the advertising dollars, but one can hope that the readers come first. It may be worth our while to send an e-mail to their Letters section, which, incidentally, happens to be one of the funniest Letters section in any magazine. In twenty years, I have experienced hilarity there that is unmatched in any publication.
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