edusyl

My son has a 2004 320, He took it to the dealer ( Encino MBZ) and they told Him that the sbc need an update software. He has an extended warranty until 2012, but He was told He has to pay for one hour of labor.
Were They right? They also change one front shock that was bad,shouldn't They have to change both shocks?

konigstiger

Two recalls released for SBC that cover updates I am not aware of any at cost updates. Furthermore, SBC hydraulic unit is covered by 10 year/unlimited mileage warranty therefore repair should be free - reference 20050700079 (page2), 2004050014 (page 3) http://www.startekinfo.com/StarTek/doclist.jsp and see addendum https://mbworld.org/forums/3346369-post157.html

MB recommends replacing both sides (conventional shocks or Airmatic struts) if mileage is 50,000 > per bulletin S-B-32.25/82.

Barry45RPM

Funny thing about shock replacements that's had me scratching my head for over 40 years....

If you go to a shop with 1 bad shock, they always tell you you should never replace just the one because of ride and safety issues... They'll spend 20 minutes listing all of the dangers, and how they must be replaced in pairs, so you have to dig in and pay to replace a perfectly good shock also when you replace the bad one, so you remain safe and secure.

When it comes to a warranty claim on that same one bad shock a year later, all of a sudden its perfectly OK to replace the bad one only... no safety or ride issues are EVER mentioned. They never dig in... They'll take as much time as you need to understand they'd never jepordize your safety, and replacing the bad one only will solve all your problems.

edusyl

Thank You for the inf. I will send it to my son.

Is good to know my 211 with airmatic has 30.000 more miles to go before changing the struts ( if they last that long!)