plocjim

Just started encountering a new problem with the CD player (single player). I previously had problems with the whole stereo (HK system) in terms of shutting down and the audio gateway was replaced...things seemed great for a while.

Over the past month the CD player has started skipping on CD's, including brand new ones fresh from the store. Also, it's started telling me "no CD inserted" when the CD's are spinning away inside...then will start playing after a few minutes...but then skips around a lot, or will start skipping through songs in multi-second intervals. Any ideas on this? Thanks!

Still love the car!

mwillems

Sounds like dirt got in there somehow. Have it replaced or cleaned - I'd try blowing in air first. Else take to the dealer.

My radio is still malfunctioning. My dealer put in a call to MB Cnada so going on past record, I will be waiting a few days until they call the dealer back... seems to me they should emply a whole lot more service people.

pogotango

my whole audio freakin freezes on me, and my dash thingy freezes too, cant use my phone, call for service or use the I button, i didnt try the sos, cuz i was scared. but everything just stops working and it works when it wants to work.

plocjim

Thanks - I tried cleaning it out...didn't help, of course! The simple things never do. I tried dustbustering it, then the reverse...but still skips. I know I don't keep my CD's in the greatest of shape, but they play fine in my home stereo, and it's pretty sensitive. I'll probably just take it again...I dread the thought!

My radio worked fine after the new gateway...the power cut out and the radio reception was lousy, but after the new gateway -perfect!

Thanks again!

pmcary

Pogotango....had similar freeze problems with my audio system (don't have the built-in phone, so can't comment about the phone freeze); service replaced a "gateway" module in the electronics and for the past 3 weeks, it's been solid.

CaptMike

I have my E320 in the shop as I'm typing this. This is the 2nd time it has been in the shop for "loss of power". The first time there was no static involved and the Audio Gateway was replaced, search my name for the thred for the information on that, this time loss of audio is preceeded by static that becomes louder and louder until the power is removed from the whole system. This is a heat related problem that has been discussed before. My dealor says that have seen about 6 custermers this week and last week with the same problems. There is no fix per my service advisor AND per the Maintence Tech that I deal with there. Below is a copy of one of the latest Star Bullitins regarding this. Due to formatting and scanning the first part is a bit jumbled up. It is dated May 27, 2003.
--
rT\ Mercedes-Benz (~
'<:::;:~' star bulletin
.~I.
Date: Ma
y27 2003
DTB '
Order No.: P-B-82.60/215c
Supersedes: P-B-82.60/215b dated March 10, 2003
Group: 54
Revision: Procedure Updated
SUBJECT: Model 211.065/070/076 Model Year 2003
Intermittent Loss of Sound
If you receive customer reports in the above vehicles of the audio system having the following conditions with Audio Gateway (AGW) OTC code 0004 stored (control module was switched off due to excessive temperature), the AGW software may need to be updated.
. Intermittent audio
. Audio head unit locks up
" Audio head unit displays "black screen"
Software Update Procedure
1. Verify current AGW Hardware/Software version
Select the correct model Select Control Units
Select Information and communication
Select Audio, video, navigation and telematics
Select AGW - Audio Gateway (MOST network management, diagnosis gateway, radio tuner)
Select Control unit version
rn Note: AGW part number (listed as "MB object number for hardware and software") and SV'J status.
Software updating is possible on all AGW part numbers except 211 820 61 89 (Basic) or 211 820 62 89 (Logic 7 -Sound). If the vehicle is equipped with either of these, then the AGW must be replaced prior to the continuation of the software update procedure.
SW prior to 14/03 on eligible AGW's requires a software update.
If the AGW already has a software status 14/03 and a OTC 0004 is stored, please contact the Technical Assistance Center via authorized dealer personnel.
This bulletin has been created and maintained in accordance with MBUSA-SLP 5.1, Document and Data Control, and MBUSA-SLP 16.1, Control of Quality Records.
~. @ 2003 Mercedes-Benz USA, LLC. AJI rights reserved. Reproduction or translation In whole Mercedes-Benz Canada, Inc. or in part Is not permitted without authorization from the Dealer 'v\Ior1<shop Servl~$ publi$her. Printed in U.S.A. w.wI.MBUSA.com 1-800-FOR-MERCedes