Sirius reception
Thread Starter
Member
Joined: Dec 2001
Posts: 82
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From: so cal
2007 E550 and 2007 335i
Sirius reception
I have a 2007 E550 that has been a very good car now with over 62,000 miles. However the sirius reception has gotten quite poor. It will lose the signal for about 5 seconds after going under any small overpass and many times it will lose it from a single tree or a high profile vehicle . Is there a known issue with either the antenna or reciever. I hate to take it to the dealer and be at there mercy.
thanks
stevec32
thanks
stevec32
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
There is a 6 second buffer after losing the signal which must be built up. I would check the antenna connection as its been mentioned a few times on the forum over the last 6 years...
...although, since the channel realignment a couple of weeks back, I must say that I have noticed more freequent dropouts in areas that I never had any before. Where I live there are very few obstructions except for the very occaisional tall building. Before that, I had very few dropouts.
...although, since the channel realignment a couple of weeks back, I must say that I have noticed more freequent dropouts in areas that I never had any before. Where I live there are very few obstructions except for the very occaisional tall building. Before that, I had very few dropouts.
Member
Joined: May 2011
Posts: 106
Likes: 1
2008 E550
I'm having a weird situation with reception, too... But mine isn't signal loss....
Every once in a while it will sound like something is cracking, like my front windshield is cracking before me...
But it's not, it's coming through the speakers, and only while I listen to Sirius - anyone had this before?
Every once in a while it will sound like something is cracking, like my front windshield is cracking before me...
But it's not, it's coming through the speakers, and only while I listen to Sirius - anyone had this before?
Thread Starter
Member
Joined: Dec 2001
Posts: 82
Likes: 0
From: so cal
2007 E550 and 2007 335i
thanks
Barry
We have similar cars I was wondering how many miles you have on your car and any problem areas. I have only done the brakes and replaced the cam position sensor. Otherwise perfect after 62,000 miles. Also do you know where I can find the antenna connection for the sirius equipment.
Thanks you have always been a great resource
Steve
We have similar cars I was wondering how many miles you have on your car and any problem areas. I have only done the brakes and replaced the cam position sensor. Otherwise perfect after 62,000 miles. Also do you know where I can find the antenna connection for the sirius equipment.
Thanks you have always been a great resource
Steve
Newbie
Joined: Apr 2007
Posts: 13
Likes: 0
I'm having a weird situation with reception, too... But mine isn't signal loss....
Every once in a while it will sound like something is cracking, like my front windshield is cracking before me...
But it's not, it's coming through the speakers, and only while I listen to Sirius - anyone had this before?
Every once in a while it will sound like something is cracking, like my front windshield is cracking before me...
But it's not, it's coming through the speakers, and only while I listen to Sirius - anyone had this before?
It seems to me like it began with the channel realignment from a couple of weeks ago but since my car went in for service @ around the same time, I'm unsure as to what to blame for the malfunction.
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
Barry
We have similar cars I was wondering how many miles you have on your car and any problem areas. I have only done the brakes and replaced the cam position sensor. Otherwise perfect after 62,000 miles. Also do you know where I can find the antenna connection for the sirius equipment.
Thanks you have always been a great resource
Steve
We have similar cars I was wondering how many miles you have on your car and any problem areas. I have only done the brakes and replaced the cam position sensor. Otherwise perfect after 62,000 miles. Also do you know where I can find the antenna connection for the sirius equipment.
Thanks you have always been a great resource
Steve
Serviced items are: Cam position sensor this year, Rear Brakes this year, Sirius Radio receiver replacement (1- 4 yrs ago, 1 last year April when Sirius sent some kind of mass update & Bricked my receiver) engine & Trans mounts this year.
Nothing else. The CPS & engine/trans mounts really shouldn't have been necessary repairs at this age, but they were under warranty, so it was no skin off my nose. MB designed it, MB paid for it.
This has been the best car I have ever owned... & I've bought many, many new cars from GM, Ford & even Suzuki.
Member
Joined: Feb 2011
Posts: 93
Likes: 0
From: Raleigh, NC
2008 E350 2013 Tahoe 2007 Mustang GT Conv.
I'm having a weird situation with reception, too... But mine isn't signal loss....
Every once in a while it will sound like something is cracking, like my front windshield is cracking before me...
But it's not, it's coming through the speakers, and only while I listen to Sirius - anyone had this before?
Every once in a while it will sound like something is cracking, like my front windshield is cracking before me...
But it's not, it's coming through the speakers, and only while I listen to Sirius - anyone had this before?
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Junior Member
Joined: Jan 2010
Posts: 32
Likes: 1
2008 E320 Blutec
I have had the same problem with my 2008 MB E class. Started with the "snap, crackle, pop" and ended with either "searching for signal" or "Not Subscribed" message, even though I am 5 months into a 2 year prepaid subscription. I have spent no less than 4 hours as of last week on the phone w/ Sirius rep, was escalated twice and my radio still does not receive. I even went to the dealer who informed me that there is no problem with my radio and Sirius is aware that problem is on their end. When I called Sirius back, I was informed this is a problem with Mercedes, BMW and Range/Land Rover autos only, and that they know it was caused by the May 5, 2011 channel reprograming. In any event, I am a class action lawyer in Florida and I am currently lead counsel in litigation against Sirius on another matter involving an improper charge unknowingly paid to Sirius by millions of its subscribers. I am available to speak in more detail about the Sirius reception matter. Thanks, Mike Campbell; dmcampbell@campbelllaw.com; (888)775-3820.
Newbie
Joined: Feb 2009
Posts: 1
Likes: 0
2007 e350
I had the same problem, every overpass I went under it would cut out for 5 seconds. I fought tooth and nail with 2 dealerships in MA and finally they took my car home that night and hooked up the computer and found the problem. They needed to replace the Satellite Radio Control Unit. I have an 07 E550 and it was under warranty. I havent had any signal problems since. It was done on Jan 5, 2011. If anyone has any questions please let me know.
Junior Member
Joined: Sep 2010
Posts: 16
Likes: 0
From: Bay Area, CA
2008 E350
So our 2008 E350 SIRIUS just quit working 
error message saying "not subscribed" like the day we first brought it home. At first it said "searching for signal", then "updating song list", now just back to "not subscribed". Our subscription is good for another year and a half, customer service said it's not their problem and we need to see our Mercedes dealer.
I don't buy that the receiver just crapped out mid song?
Should I continue trying with Sirius customer service? Is there something specific I should mention?
error message saying "not subscribed" like the day we first brought it home. At first it said "searching for signal", then "updating song list", now just back to "not subscribed". Our subscription is good for another year and a half, customer service said it's not their problem and we need to see our Mercedes dealer.I don't buy that the receiver just crapped out mid song?
Should I continue trying with Sirius customer service? Is there something specific I should mention?
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
So our 2008 E350 SIRIUS just quit working error message saying "not subscribed" like the day we first brought it home. At first it said "searching for signal", then "updating song list", now just back to "not subscribed". Our subscription is good for another year and a half, customer service said it's not their problem and we need to see our Mercedes dealer.
I don't buy that the receiver just crapped out mid song? Should I continue trying with Sirius customer service? Is there something specific I should mention?
error message saying "not subscribed" like the day we first brought it home. At first it said "searching for signal", then "updating song list", now just back to "not subscribed". Our subscription is good for another year and a half, customer service said it's not their problem and we need to see our Mercedes dealer.I don't buy that the receiver just crapped out mid song?
Should I continue trying with Sirius customer service? Is there something specific I should mention?
Junior Member
Joined: Sep 2010
Posts: 16
Likes: 0
From: Bay Area, CA
2008 E350
This happened to my 07 E550 April 2010. I gave the car to the valet to park & an hour later when they gave it back it said "Not Subscribed". Repeated attempts to restart sent by Sirius failed. Dealer had my car 3 days & returned it working. The RO said the unit needed a software upgrade. No problems since.
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
I believe with the 3rd Gen unit Sirius can give you at extra cost some pre pachaged XM Channels.
