Ian61392

Hello I am new to this forum. I just purchased a 2008 e350 AWD I love this car. It's better than any BMW. And I work for the buggers. The problem is I can't get the sat radio to link up. It has the free preview sound but the Sirius people tell me it's the sat reciever. Is sends a message saying not subscribed, has anyone heard of this problem.. I must say the people at Sirius are a little on the off side. Any help would be appreciated