Help: Electronic problems after jump starting
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E Class (W211)
Help: Electronic problems after jump starting
I am writing to share and unpleasant experience I had yesterday with my W211 (2007). I live in Belgium and I will go to the dealer on Monday, but I am writing to see if I can get some reassurance in the meantime. (So that I feel less bad about myself).
This is how the story goes: I had to be away from Belgium and had not used my car for five months. In this period the battery died, to the extent that when I returned the doors would not open with the electronic key. Yesterday I tried to jump start the car with the help of a friend. We connected a full battery to the Mercedes' battery in the trunk, and on the second try the engine started. COMMAND came on and I shut it off because annoying noise was coming from the loudspeakers since I guess the preset radio stations were all erased. When I started driving the side mirrors did not open automatically, but I did not think much of it.
Then, the story got a turn for the worse. I drove around for about five minutes, and when I was dropping my friend off, I mistakenly turned off the engine. I tried but the car would not start. So we tried to jump start it again. However, this time something bad happened: my friend connected the cables to the wrong terminal on the separate battery and when he touched with the cable to the battery of the Mercedes sparks came out. He immediately pulled back the cable and did the connection properly. I turned the key and the car started.
At that moment, however, the car gave two error messages: Firstly, that the car cannot read the tyre pressure, and secondly there is no navigation / audio. I pressed the 'ON' button on COMMAND but it would not come on.
I drove around for a few hours so that the battery would charge a bit. Afterwards, when I turned the engine on and off, the screen behind the steering wheel still said it cannot read the tyre pressure and also something like "Navigation: Please wait". COMMAND still did not come on. And the car says the next service is due in 24000 km, which is absurd. (I think the theft alarm is also not on).
So, either these problems are due to the car not being used and battery remaining dead for so long and there being some software problems, or we caused damage through the momentary wrong connection of the cables. I don't know. But I would be very interested in reading your comments. Thanks.
This is how the story goes: I had to be away from Belgium and had not used my car for five months. In this period the battery died, to the extent that when I returned the doors would not open with the electronic key. Yesterday I tried to jump start the car with the help of a friend. We connected a full battery to the Mercedes' battery in the trunk, and on the second try the engine started. COMMAND came on and I shut it off because annoying noise was coming from the loudspeakers since I guess the preset radio stations were all erased. When I started driving the side mirrors did not open automatically, but I did not think much of it.
Then, the story got a turn for the worse. I drove around for about five minutes, and when I was dropping my friend off, I mistakenly turned off the engine. I tried but the car would not start. So we tried to jump start it again. However, this time something bad happened: my friend connected the cables to the wrong terminal on the separate battery and when he touched with the cable to the battery of the Mercedes sparks came out. He immediately pulled back the cable and did the connection properly. I turned the key and the car started.
At that moment, however, the car gave two error messages: Firstly, that the car cannot read the tyre pressure, and secondly there is no navigation / audio. I pressed the 'ON' button on COMMAND but it would not come on.
I drove around for a few hours so that the battery would charge a bit. Afterwards, when I turned the engine on and off, the screen behind the steering wheel still said it cannot read the tyre pressure and also something like "Navigation: Please wait". COMMAND still did not come on. And the car says the next service is due in 24000 km, which is absurd. (I think the theft alarm is also not on).
So, either these problems are due to the car not being used and battery remaining dead for so long and there being some software problems, or we caused damage through the momentary wrong connection of the cables. I don't know. But I would be very interested in reading your comments. Thanks.
