ESP Malfunction visit a workshop
I found, from first 2 receipts(post#27, #30), that there were same exact codes;0089, 0085, 5314. I paid first bill but no payment on a 2nd bill.
What if the dealer manipulate the bill and asks me to pay?
What argument(s) that I have to prepare?
Please advise me
Please advise me.
SA informed that whole throttle body should be replaced at $2100. Is throttle body related to ESP? If the diagnosis shows 3 initial code; 0089, 0085 and 5314, can 12-month repair warranty be honored?
What argument do I have to prepare to deal with the repair? if the diagnosis is correct
Please help me out~
Thanks a lot !! Dan.
I met a SA yesterday and I was informed that they looked back to 2008 record from ME and a throttle valve actuator should be replaced. And it is $1800 and some change. First repair cost would be discounted from $1800 so that a revised cost would be around $1400.
My questions are
1. ESP light really relates to Throttle Valve Actuator?
2. I was told actuator costs about $600, then $1200 for labor is fair?
3. I gave SA to go ahead to do it, do I still have a chance to negotiate the final cost? I did not meet SM yet just in case?
Please advise me. $1400 is still big damage to my current situation.
11/01, I did pick up the car with paying $1360 and some change.
11/02, ESP light came back only after 57 mile driving. An email sent to the SA, cc with service director.
11/03, reply from the SA, they are greatly sorry for it and asked me to bring the car back in.
MBUSA has a record of my service just in case.
What expectations that I can look for?
Any advice is welcome.
Last edited by withbag; Nov 3, 2014 at 11:39 AM. Reason: add an image
I picked up the car on 11/07. I saw the receipt saying the followings are replaced.
Cables
Cable Connectors
Hardness
etc.
There were nothing related to Throttle Valve Actuator. I met Service Manager and Service Director in order to get a refund on the misdiagnosed repair. I was advised we could talk in a month once the problem is considered to get solved.
I am pretty sure that there was a CONNECTION problem, nothing with a sensor nor an actuator. I would like to get advice from you on how to make a convincing argument when I negotiate with them.
Any advice would be really appreciated.
Thanks~~~
The Best of Mercedes & AMG
Last edited by pinebaron; Sep 10, 2015 at 06:11 PM.







