brake issue - 3rd time
Thread Starter
Member
Joined: Dec 2002
Posts: 93
Likes: 0
From: USA
2007 E350 Sport
brake issue - 3rd time
Well fellow Benz owners, had my car in for the one year servicing and we once again addressed the "poih" noise upon depressing the brake pedal. It recurred about 2 weeks after the second attempt at correcting. Service manager said they would take care of it if they could duplicate it.
Long story short, they kept the car three days and so far it's taken care of. As we know, time will tell. If anyone wants info. on what they did, please indicate.
Oh, a question: with the "free maintenance" we get with these cars, anyone else have to pay $50+ for tire rotation and balancing at the one year mark?
Long story short, they kept the car three days and so far it's taken care of. As we know, time will tell. If anyone wants info. on what they did, please indicate.
Oh, a question: with the "free maintenance" we get with these cars, anyone else have to pay $50+ for tire rotation and balancing at the one year mark?
Last edited by Carnaught; Jan 23, 2004 at 04:23 PM.
Senior Member
Joined: Nov 2002
Posts: 454
Likes: 0
From: NC
'03 Mercedes E320
I've paid for the balance and rotation every 5k ($63 if it's not on sale). The dealer made sure I knew that was not included, and I believe it's pretty prominent in the book, too. When they introduced the free scheduled maintenance ('01 model I think) they even sent out reminder letters to let you know that tire care was not included. It's not a problem to me, but they did not require it, they simply recommended it.
Senior Member
Joined: Mar 2003
Posts: 272
Likes: 0
From: Suburban Chicago
2013 GL550
If you have a tire shop that you trust $50-60 will get you lifetime rotate and balance. They damn near give that away figuring you'll likely bring them your tire business. No way I'd pay the dealer to do that. The dealers I have used so far don't seem to have as modern equipment as a regular tire/whell shop. Good luck!
Bruce
Bruce
Member
Joined: Dec 2002
Posts: 136
Likes: 0
From: Bal Harbour, FL
E500W '03, Porsche Cayman S '06
hilarious
Let's make sure sure to collect on the one thing that costs almost nothing to do.
Rotating tires could be done by a moron.
Paying a dealer $90+ per hour to do that is idiotic.
If they are going to offer free maintenance for the first (4) years, then a tire rotation ought to be unnecessary or automatically included in that.
How ridiculous is it that a dealer wants to recover the cost of unlugging and relugging wheels which they spend about thirty seconds on.
With an air wrench it is trivial to do a tire rotation once the car is off the ground.
Give us some real value for our money and don't try to rip us off with bull****e excuses for what is necessary to retain the value of our vehicles.
Rotating tires could be done by a moron.
Paying a dealer $90+ per hour to do that is idiotic.
If they are going to offer free maintenance for the first (4) years, then a tire rotation ought to be unnecessary or automatically included in that.
How ridiculous is it that a dealer wants to recover the cost of unlugging and relugging wheels which they spend about thirty seconds on.
With an air wrench it is trivial to do a tire rotation once the car is off the ground.
Give us some real value for our money and don't try to rip us off with bull****e excuses for what is necessary to retain the value of our vehicles.
Senior Member
Joined: Mar 2002
Posts: 392
Likes: 0
From: Belgium
Re: hilarious
Originally posted by jabo
...How ridiculous is it that a dealer wants to recover the cost of unlugging and relugging wheels which they spend about thirty seconds on... ...With an air wrench it is trivial to do a tire rotation once the car is off the ground...
...How ridiculous is it that a dealer wants to recover the cost of unlugging and relugging wheels which they spend about thirty seconds on... ...With an air wrench it is trivial to do a tire rotation once the car is off the ground...
Can you imagine an MB-owner visits his dealer for tire rotation, but he has to check tire pressure himself? or two weeks later he sees he has a flat tire because there is a nail in it and this could have been seen while the tires were rotated? Or he has a flat tire but cannot get the wheel off to change with the spare because the bolts are overtightened? Or, after tire rotation, he has shimmy on the front wheels because there was a slight unbalance that could not be noticed because those wheels were at the rear before?...(balance just does not stay forever....)
I cannot talk for US-dealers, but I would say: come and see what we do and why. Everyone is allowed in our workshop and customers often stay with their vehicle, we have nothing to hide.
Almost a Member!
Joined: Jun 2003
Posts: 48
Likes: 0
From: Massachusetts
Re: Re: hilarious
Originally posted by patrick
We cannot do it in "thirty seconds",...maybe because we do not tighten the wheels with an air wrench? Or because, while having the wheels off, we inspect tires thoroughly?...Or because we also check tire pressure every workshop visit? Or because...
...
I cannot talk for US-dealers, but I would say: come and see what we do and why. Everyone is allowed in our workshop and customers often stay with their vehicle, we have nothing to hide.
We cannot do it in "thirty seconds",...maybe because we do not tighten the wheels with an air wrench? Or because, while having the wheels off, we inspect tires thoroughly?...Or because we also check tire pressure every workshop visit? Or because...
...
I cannot talk for US-dealers, but I would say: come and see what we do and why. Everyone is allowed in our workshop and customers often stay with their vehicle, we have nothing to hide.
The local chevy dealer here in Westborough, MA "Cloverleaf Chevrolet" works on my Suburban, and let me tell you, the dealership service people are far more helpful and informative than the MB dealer.
Trending Topics
MBWorld Fanatic!
Joined: Apr 2003
Posts: 4,781
Likes: 3
From: Boston
'05 A4 1.8TQM6
Re: Re: hilarious
Originally posted by patrick
I cannot talk for US-dealers, but I would say: come and see what we do and why. Everyone is allowed in our workshop and customers often stay with their vehicle, we have nothing to hide.
I cannot talk for US-dealers, but I would say: come and see what we do and why. Everyone is allowed in our workshop and customers often stay with their vehicle, we have nothing to hide.
but I have been in the workshop area once and saw what went on in the background 
-G-
MB World Stories
The Best of Mercedes & AMG
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)
Verdad Gallardo
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
MBWorld Fanatic!
Joined: Dec 2003
Posts: 1,439
Likes: 1
From: THE NAPA VALLEY, CA
Build date 2-04 E500
Re: hilarious
Originally posted by jabo
Rotating tires could be done by a moron.
Rotating tires could be done by a moron.
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,632
From: North Scottsdale, AZ
'71 Pinto
Originally posted by patrick
I cannot talk for US-dealers, but I would say: come and see what we do and why.
I cannot talk for US-dealers, but I would say: come and see what we do and why.
Does DCAG offer techs an exchange program? We all know techs must be certfied through practical and class training no matter what continent. But can a tech opt to travel to another country to witness and exchange practices with other techs? You know, like a student exchange program.
USA members:
MBUSA filters a lot of money into their mentoring programs where current executives coach wannabe employees. Maybe we should suggest that they filter a portion of these funds to improve their operations by giving both blue and white collar employees an exchange program in a joint effort with DCAG. Especially techs.
