E-Class (W211) 2003-2009

The problem to the radio solution

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Old Apr 6, 2004 | 11:04 AM
  #1  
jprescott's Avatar
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From: Ohio
ML-350, Maserati Quattroporte
Exclamation The problem to the radio solution

Like many of you out there I had the software update to fix the static problem. Unfortunatly it somehow degraded the quality of the HK logic7 sound. Left it at the dealership this morning. As I feared I got the call back that there is nothing wrong. They took a listen and thought it was fine. It's subjective but as an audiophile I know it's messed up. Any similar stories out there? Any suggestions?
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Old Apr 6, 2004 | 04:16 PM
  #2  
alewifebp's Avatar
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From: Northern NJ
2014 BMW 550i
I thought I heard someone else on the board complain of this.

If that is the case, I wonder what causes this, and I really don't want the update, because the HK is really not that great anyway, in my opinion.
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Old Apr 7, 2004 | 08:53 AM
  #3  
rdtjr's Avatar
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From: chicago
2003 E500
jprescott:

After 4 software updates and two audio gateway replacements the problem finally seems to be resolved since the second gateway replacement in early March. Apparently the second audio gateway was a "newer" version.

My complaint was the usual static and loss of functionality of any kind on the audio. Additionally I could hear the Logic 7 fade in and out - mostly out. I believe someone here said that the strength of the signal could affect the Logic 7 but my car is almost never more than 20 miles from downtown Chicago. My wife constantly complained that the sound was unbalanced. I would also lose the left or right channel almost completely for a while after the static incidents. Sometimes it would throw off a malfunction but other times not.

Hope this helps. Now if I can just get my other problems fixed...MB regional management now involved.
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