E-Class (W211) 2003-2009

Trouble with Nav retrofit...

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Old 05-05-2004, 12:03 PM
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04 E55
Originally posted by MBenzNL
The US spec comand is completely different anyways...it has a SAT button - it has the software to support the sateliate radio and it has different phone buttons amongst some other small differences - so the units are entirely different anyways.

However - as I was chatting with a knowledgeable MB tech yesterday, it seems that the very first few US spec W211 comands actually had a DVD drive in the headunit but that was quickly changed...so it might be that you salesman is refering to those comands when thinking that the DVD can be brought back to live easily.

I did trade in a US spec W211 comand last week (2004) and want to take it home for some software checks and downloads...I still believe that this unit has a simple CD rom drive instead of a DVD drive though...

greetingz,
interesting. keep us posted. thank you
Old 05-05-2004, 03:02 PM
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I am going with the Steve retro, after hearding good comments from Krispy. Also steve is very good in returning e-mails. Hopefully something can be done this weekend with him.

Keep you guys posted.

something very strange with my head unit.... Today I put in a CD with the name of the song embedded (yes I burned them :P) and the nav head unit can read the song title. I was rather impressed.
Old 05-05-2004, 04:36 PM
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04 E55
Originally posted by macrossvfx
I am going with the Steve retro, after hearding good comments from Krispy. Also steve is very good in returning e-mails. Hopefully something can be done this weekend with him.

Keep you guys posted.

something very strange with my head unit.... Today I put in a CD with the name of the song embedded (yes I burned them :P) and the nav head unit can read the song title. I was rather impressed.
Glad to see that you are going to steve route. Steve is excellent. You don't want to go to dealer and have them screwing up.

I am going to take out my command tonight and see what is inside it. If i killed it, I know I can always get a euro command.
Old 05-05-2004, 05:27 PM
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Without nav, what functions does comand provide that a non comand equipped car would be missing? why is it important to have?
Old 05-05-2004, 05:47 PM
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04 E55
I would like to regain the TV function. DVD play back on the command screen is not important. But TV would be cool to have.
Old 05-05-2004, 05:52 PM
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Personally, i would like to have the DVD playback feature....
I wish the whole DVD idea is correct...

the cd title feature is cool too... haa.. I know everyone else knows about it already... but its a discovery for me :P

Old 05-05-2004, 05:58 PM
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2004 E55
Dealer is replacing the command unit now as nothing else has resolved the navigation tracking issue.
Old 05-06-2004, 09:19 PM
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Clarification

DVD Playback is ready out of the box of a Euro Comand install by steve? TV tuner is an addon?
Old 05-06-2004, 09:23 PM
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2004 E55
Re: Clarification

Originally posted by BlkOpalE320
DVD Playback is ready out of the box of a Euro Comand install by steve? TV tuner is an addon?
yes and yes
Old 05-07-2004, 11:51 AM
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2004 E55
Navigation retrofit

Retrofit navigation in 2004 E55

Navigation not tracking correctly and no console display

Car back to dealer, dealer turns on console display and begins diagnosis of tracking issue

Customer (me) suggests possible software update (something he read in forum)

Dealer says not possible as car is 2004 with new console

Dealer replaces navigation unit - issue not resolved

Customer suggests software update

Dealer replaces antenna - issue not resolved

Customer suggests software update

Dealer replace entire command unit - issue not resolved

Customer suggests software update

Dealer looks into possible issue with wiring harness

Customer calls dealer to inquire about car, dealer informs customer that it appears they have resolved the issue but are doing further testing

Customer asked dealer what resolved the issue

Dealer informs customer that they downloaded software from MB, burned a disc and updated the command unit.

Customer asks dealer if that sounds similar to what he had suggested

Dealer - no comment


From the dealers perspective 99% of the time the customer probably has no clue

Regards, Goody
Old 05-07-2004, 12:15 PM
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Re: Navigation retrofit

Originally posted by GoodyAMG
Retrofit navigation in 2004 E55

Customer (me) suggests possible software update (something he read in forum)

Dealer says not possible as car is 2004 with new console
I just love a story with a happy ending

Well done,
John
Old 05-07-2004, 02:43 PM
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2004 E55
90% of the service guys are incompetent.

If you find a good one that will actually listen to your suggestions, I suggest you stick with him.

I drive over 50 miles to see a good service guy.
Old 05-22-2004, 01:22 PM
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Re: Navigation retrofit

Originally posted by GoodyAMG
Retrofit navigation in 2004 E55

Navigation not tracking correctly and no console display

Car back to dealer, dealer turns on console display and begins diagnosis of tracking issue

Customer (me) suggests possible software update (something he read in forum)

Dealer says not possible as car is 2004 with new console
.......
.......
Customer calls dealer to inquire about car, dealer informs customer that it appears they have resolved the issue but are doing further testing

Customer asked dealer what resolved the issue

Dealer informs customer that they downloaded software from MB, burned a disc and updated the command unit.

Customer asks dealer if that sounds similar to what he had suggested

Dealer - no comment


From the dealers perspective 99% of the time the customer probably has no clue

Regards, Goody
Brilliant post!
This just goes to illustrate how *stupid* some MB tech persons can be. The automatic assuption is that the cutomer is always wrong and knows nothing whatsoever about electronics and automobiles.
They might want to have a discussion with their sales and advertising people as to why they are marketing to a younger and more tech-savvy demographic.

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