Phone not connecting to cradle
Thread Starter
Junior Member
Joined: Apr 2016
Posts: 64
Likes: 3
From: Durban, South Africa
W211 E Class, W124 E Class
Phone not connecting to cradle
When I try connect my phone to the Bluetooth cradle it disconnects immediately after connecting then says “phone off”.
I turned the car on, pressed the Bluetooth button till it flickered, it then appeared on my phone. I then tried to connect, I typed in the code, my phone said the car (it recognized it as a car) wants to access my contacts etc, I allowed this and the screen on the car then said processing. After this my phone said connected then “not-connected” a second later and they car says “phone off”.
It’s a W211 with the Audio 20 system and I’m using an iPhone 6S
I turned the car on, pressed the Bluetooth button till it flickered, it then appeared on my phone. I then tried to connect, I typed in the code, my phone said the car (it recognized it as a car) wants to access my contacts etc, I allowed this and the screen on the car then said processing. After this my phone said connected then “not-connected” a second later and they car says “phone off”.
It’s a W211 with the Audio 20 system and I’m using an iPhone 6S
Senior Member
Joined: Aug 2016
Posts: 301
Likes: 29
From: S. W. Washington State
2008 E320 BlueTec, 1980 300 SD
Is this the first time you are trying or did it used to work earlier?
5S works fine in my 2008 W211 - do you have a chance of trying older model iPhone?
5S works fine in my 2008 W211 - do you have a chance of trying older model iPhone?
Thread Starter
Junior Member
Joined: Apr 2016
Posts: 64
Likes: 3
From: Durban, South Africa
W211 E Class, W124 E Class
It’s the first time I’m trying to connect. I tried with a 5S, 4S and Nokia E63. The Nokia gets the connection request from the car after pairing and makes a connection but it’s dropped a second after. The light on the cradle is always flashing.
MBWorld Fanatic!
Joined: Feb 2014
Posts: 6,190
Likes: 1,549
From: MA
2008 E350 4Matic, 2011 E350 4matic
Are you sure you're using the right code? Also bluetooth usually just works fine. What year is your car? Depending on the year, you can also try disconnecting the puck and reinstalling it. Also shut the phone off, restart it, delete old bluetooth entries and try it again. As I recall, sometimes iphones have issues, try it with an android phone to see if it's your iphone or not. The 3rd gen puck is a bit more reliable than the 2nd gen.
Thread Starter
Junior Member
Joined: Apr 2016
Posts: 64
Likes: 3
From: Durban, South Africa
W211 E Class, W124 E Class
Yeah the code is right, it accepts the code (the code from the instruction manual). The car is 2005 with the Audio 20 system
not COMAND. Also it’s not the Bluetooth puck, it’s a blackberry Bluetooth cradle. This cradle is for the phone to connect via Bluetooth it doesn’t have a place for the phone to directly connect to the car it’s only used for antenna reception and had two charging points on the side. A212 820 07 51
Here’s a video of what happens on my phone https://drive.google.com/open?id=1vZefA2-oDLrskiKbmHHBLUn9ECXcygZc
http://www.mercedes-benz-mobile.com/manualfiles/live/286676dadf8b18d08722e1e5885f9b62.pdf/Halter_Mob_Blackberry_en_Web.pdf
I don’t have a Blackberry or Android Phone but I’ll try get hold of one to see if it works.
not COMAND. Also it’s not the Bluetooth puck, it’s a blackberry Bluetooth cradle. This cradle is for the phone to connect via Bluetooth it doesn’t have a place for the phone to directly connect to the car it’s only used for antenna reception and had two charging points on the side. A212 820 07 51
Here’s a video of what happens on my phone https://drive.google.com/open?id=1vZefA2-oDLrskiKbmHHBLUn9ECXcygZc
http://www.mercedes-benz-mobile.com/manualfiles/live/286676dadf8b18d08722e1e5885f9b62.pdf/Halter_Mob_Blackberry_en_Web.pdf
I don’t have a Blackberry or Android Phone but I’ll try get hold of one to see if it works.
Newbie
Joined: Jul 2020
Posts: 3
Likes: 0
E280 avangart 2006
W211 no power in cradle
When I try connect my phone to the Bluetooth cradle it disconnects immediately after connecting then says “phone off”.
I turned the car on, pressed the Bluetooth button till it flickered, it then appeared on my phone. I then tried to connect, I typed in the code, my phone said the car (it recognized it as a car) wants to access my contacts etc, I allowed this and the screen on the car then said processing. After this my phone said connected then “not-connected” a second later and they car says “phone off”.
It’s a W211 with the Audio 20 system and I’m using an iPhone 6S
I turned the car on, pressed the Bluetooth button till it flickered, it then appeared on my phone. I then tried to connect, I typed in the code, my phone said the car (it recognized it as a car) wants to access my contacts etc, I allowed this and the screen on the car then said processing. After this my phone said connected then “not-connected” a second later and they car says “phone off”.
It’s a W211 with the Audio 20 system and I’m using an iPhone 6S
I used Nokia 6300 .
I checked by MB c4 star diagnosis but could not found nothing ?
By the way, there is no action in my CD changer. Did Not ejct and did not play any cd on its 6 slots.
Last edited by Edalatjoo; Jul 6, 2020 at 12:21 PM. Reason: Explanation is not seficinat
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