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I have a 2008 E320 Bluetec that I recently purchased. The navigation system doesn't work. The radio and audio systems work fine. I believe the problem lies with the DVD drive for the navigation system. I confirmed that the GPS DVD disk is functional. I removed the drive from the trunk and the model listed on the label is: A 211 870 10 85 001, Model 8072. I have looked at used drives on Ebay that have the same model and part number listed on the labels. However, each one of these ads says that the drive is incompatible with my 2008 E320. I don't know whether the ads are incorrect concerning compatibility with my car or whether some previous owner has installed an incorrect DVD drive in my car. I have attached a photo of the label on the DVD drive I removed from my E320. Does anyone know what is the correct Model and part number for the DVD drive for the navigation system on a 2008 E320 Bluetec?
The standard question in this case is What's the vin? Mercedes uses EPC to look up the parts number. You can get a 1 year subscription for $75 from MB or get a knock off copy of the EPC/WIS (dealer repair manual) on eBay for about $10. You look up parts by the vin number.
With that said, those that had bad DVD drives were usually unable to get the same model or were too expensive on eBay, sometimes people got lucky and got a similar generic DVD drive and had that work. There hasn't been any updates to the DVD navigation for several years and if you search around, you can find an image out there that you can just burn to a DVD. I don't really use it, just use Google Maps/Waze, more current and has traffic although there's not too much of that right now.
I received the used unit, installed it and it works fine. However, I'm not impressed with the functionality. I'm surprised MB didn't utilize a better navigation system.
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