Factory required mandatory update bulletin for dealers that have W211s in the shop?
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Factory required mandatory update bulletin for dealers that have W211s in the shop?
I read on a German MBForum that dealers in Germany have a list of 11 fixes and updates including radio, telephone, Comand and water entering the car issued from Mercedes that they are required to perform on W211s they get in for servicing or repairs. Some German customers have said they received notice from their technician that their car will be in for an extra day due to "extra work". Does this aplly to US cars as well? Has anyone heard anything about this or gone through this at their dealer?
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From: 2000 ft over the FL coast in a B-17
Various
Only once did a US dealer do this for me and it was on my 03 CLK500. The dealer performed all the service campaigns that were pertinent for my car...it was an impressive experience and was never offered again.
This type of attention to a customer's car should be inclusive if not when the car is in for warranty repairs but for scheduled service for sure. This would also help to avoid future trips to the dealer and increase customer satisfaction...
This type of attention to a customer's car should be inclusive if not when the car is in for warranty repairs but for scheduled service for sure. This would also help to avoid future trips to the dealer and increase customer satisfaction...
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From: Canada
2004 E500 / 2001 C240
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German forum
the forum is in the Mercedes W211 section of www.motor-talk.de. The article should be on the second or third page by now.
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From: NY,NY
2005 E320
I have my car in for service 1-3k mi initial check and am doing a couple of checks..one of which is that I smell stale water/air each time i start up the a/c.
Don't know if this is related, but my car has been in since Fri morning.
I'll ask tomorrow about any mandated checks.
Don't know if this is related, but my car has been in since Fri morning.
I'll ask tomorrow about any mandated checks.
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From: Vegas Baby!!
2016 AMG C63 S
I had my car in the shop about a month ago for a regular service and when I scheduled the appointment they said it would only take a few hours. When I dropped it off that morning they said they would need it overnight. I had a loaner so I didnt care but I also didnt see anything extra on the paperwork when I picked up the car. Do they have to let you know when they do TSB's etc?
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Took my car in for service (fix wipers and Sirius reception) today and they are performing 2 software fixes that came up on the system.
1. Campaign 2004050014 211/230 SBC RECODING
2. Campaign 211 FLASH CGW 200407019
1. Campaign 2004050014 211/230 SBC RECODING
2. Campaign 211 FLASH CGW 200407019
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From: Connecticut, USA
'05 E500 4-Matic Wagon
Me too!
Originally Posted by ajm0824
I have my car in for service 1-3k mi initial check and am doing a couple of checks..one of which is that I smell stale water/air each time i start up the a/c.
Don't know if this is related, but my car has been in since Fri morning.
I'll ask tomorrow about any mandated checks.
Don't know if this is related, but my car has been in since Fri morning.
I'll ask tomorrow about any mandated checks.
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Joined: Apr 2004
Posts: 274
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From: Georgia, USA
Honda Accord
Originally Posted by HotWheels500
I get the same odd odor when the A/C first goes on. Will be very interested to hear what you learn. Thanks.
Since doing either (a) or (b), I don't get the "odd odor" which I believe is mildew (i.e. fungi). I thank whoever it was that posted that info for it helped me greatly!
I also had this issue in a New Beetle I drove for a while. There, I could just turn off the AC for a few minutes before stopping, but as has been posted many times before, turning off the AC in a W211 takes (in my case) about 6 minutes from the time I press "AC off" to the time the compressor actually turns off (or as off as it can be). I prefer doing (a) or (b).
William
2003 E 320
Last edited by X72; Oct 21, 2004 at 09:34 AM.
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From: NY,NY
2005 E320
Thanks X72 that is very helpful and sounds bout right.
I picked up my car yesterday and the service ctr said that they didn't smell anything but sprayed a deoderizer, i think?
BS, the smell is there they just have no idea on how to get rid of it, I say.
Also, I brought it in for radio problems
I have HK Logic 7- upgrade)
They said that they provided a radio software patch, upon my request, but no other mandetory patches/work.
Don't want to get too much into it but IMO all stereos are crap in E. I really expected more. Peak Volume too low, rattling hissing from front center channel, rear sub cracks with any appriciable bass, sound on radio cuts out on occasion.
They said the cutting out was due to a faulty ground, but the radio is no louder, no clearer, and speakers still crack. My oem radio in my old Nissan was better.
I picked up my car yesterday and the service ctr said that they didn't smell anything but sprayed a deoderizer, i think?
BS, the smell is there they just have no idea on how to get rid of it, I say.
Also, I brought it in for radio problems
I have HK Logic 7- upgrade)They said that they provided a radio software patch, upon my request, but no other mandetory patches/work.
Don't want to get too much into it but IMO all stereos are crap in E. I really expected more. Peak Volume too low, rattling hissing from front center channel, rear sub cracks with any appriciable bass, sound on radio cuts out on occasion.
They said the cutting out was due to a faulty ground, but the radio is no louder, no clearer, and speakers still crack. My oem radio in my old Nissan was better.
