E-Class (W211) 2003-2009

Verizon Phone on 2005 E?

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Old Feb 16, 2005 | 02:34 PM
  #1  
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2004 SL55, 2005 E500 Wagon
Verizon Phone on 2005 E?

When my E500 was delivered in January, I was told that no Verizon-compatable phones were available, and that I would have to wait. I told the dealer that I already had a Mercedes/Motorola V60 that came with my 2004 SL55, and asked if it would work in the E. The dealer said that it would not.

My questions for the collective wisdom of the members of this forum:

1) Am I getting the straight story from the dealer?
2) If so, what the difference between the 2004 SL v60 and the 2005 E v60?
3) What's the problem with the Verizon-compatible phones in the 2005 E500s?
4) Anybody have any idea when this will be resolved and I can have a phone in my car?

Jim
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Old Feb 16, 2005 | 02:47 PM
  #2  
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Originally Posted by CASL55
When my E500 was delivered in January, I was told that no Verizon-compatable phones were available, and that I would have to wait. I told the dealer that I already had a Mercedes/Motorola V60 that came with my 2004 SL55, and asked if it would work in the E. The dealer said that it would not.

My questions for the collective wisdom of the members of this forum:

1) Am I getting the straight story from the dealer?
2) If so, what the difference between the 2004 SL v60 and the 2005 E v60?
3) What's the problem with the Verizon-compatible phones in the 2005 E500s?
4) Anybody have any idea when this will be resolved and I can have a phone in my car?

Jim
1) Maybe, we don't have enough information to tell
2) Well, you need to tell us which V60 you have... V60s? V60x? V60c?
3) No problem... the V710 wasn't available until recently (well, I guess that is a SUPPLY problem)
4) You can have a phone in your car today. A Mercedes dealer will install a V710 in your car today if they have them in stock. Sheesh, even we have them in stock. There was a huge backlog of orders on the V710, but it seems that much of that high number was for stocking inventory for dealers.

-s-
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Old Feb 16, 2005 | 03:07 PM
  #3  
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2004 SL55, 2005 E500 Wagon
Originally Posted by scorchie
...you need to tell us which V60 you have...
It says Model: V60s H/W 4.0 one place inside the phone, and Model: Q6820893 another place.

Do you think this phone would work in the E500?

Thanks for your quick response!

Jim
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Old Feb 16, 2005 | 03:12 PM
  #4  
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Originally Posted by CASL55
It says Model: V60s H/W 4.0 one place inside the phone, and Model: Q6820893 another place.

Do you think this phone would work in the E500?

Thanks for your quick response!

Jim
Yes, that phone should work fine on your E-class. You would need the core kit, completer kit (which one may depend on whether you have sedan/wagon and which ones the dealer has in stock), and the V60s cradle.

-s-
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Old Feb 16, 2005 | 03:16 PM
  #5  
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Originally Posted by CASL55
It says Model: V60s H/W 4.0 one place inside the phone, and Model: Q6820893 another place.

Do you think this phone would work in the E500?

Thanks for your quick response!

Jim
Oh, the part number has changed for the V60s but I still believe yours should work.

-s-
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Old Feb 16, 2005 | 04:47 PM
  #6  
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I have both the v60s and the v710 phone for my '05 E320. Both work great (just got the v710 new from the dealer today). Both are on Verizon service. The new phone system is nice in that all I have to do is "un-snap" the v60 cradle and replace it with the v710 cradle and the car does the rest. BTW CASL55, my v60 is also the "s" model and h/w 4.0 - so like Scorchie says, with the core kit, completer kit and cradle, you should be up and running on Verizon with your current phone.
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Old Feb 16, 2005 | 04:53 PM
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Originally Posted by jschade
I have both the v60s and the v710 phone for my '05 E320. Both work great (just got the v710 new from the dealer today). Both are on Verizon service. The new phone system is nice in that all I have to do is "un-snap" the v60 cradle and replace it with the v710 cradle and the car does the rest. BTW CASL55, my v60 is also the "s" model and h/w 4.0 - so like Scorchie says, with the core kit, completer kit and cradle, you should be up and running on Verizon with your current phone.
So, just to be clear on this one, I can now just upgrade the phone cradle in the armrest and then the whole system should work, right?

I have AT&T (now Cingular), is the V710 strictly a GSM phone? If so I will still have to wait before I switch to GSM since there is not good GSM coverage where I usually hand out.

Steve
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Old Feb 16, 2005 | 07:39 PM
  #8  
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Originally Posted by SAguirre
So, just to be clear on this one, I can now just upgrade the phone cradle in the armrest and then the whole system should work, right?

I have AT&T (now Cingular), is the V710 strictly a GSM phone? If so I will still have to wait before I switch to GSM since there is not good GSM coverage where I usually hand out.

Steve
I believe the v710 is CDMA, not GSM. Therefore compatible with Verizon. If you want AT&T/Cingular GSM, then you want the v600. I'm told dealers have had those for a while.
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Old Feb 16, 2005 | 07:40 PM
  #9  
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Originally Posted by SAguirre
So, just to be clear on this one, I can now just upgrade the phone cradle in the armrest and then the whole system should work, right?

I have AT&T (now Cingular), is the V710 strictly a GSM phone? If so I will still have to wait before I switch to GSM since there is not good GSM coverage where I usually hand out.

Steve
We're talking about 2005 cars! Yours can only be upgraded by replacing the whole system, and only by someone willing to do that (which I don't think Mercedes-Benz will do for you). I do know of several experts (possibly self proclaimed however) in this area though.

And to answer your other question... the V710 is a CDMA phone for Verizon only.

-s-
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Old Feb 16, 2005 | 07:42 PM
  #10  
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Originally Posted by SAguirre
So, just to be clear on this one, I can now just upgrade the phone cradle in the armrest and then the whole system should work, right? I have AT&T (now Cingular), is the V710 strictly a GSM phone? If so I will still have to wait before I switch to GSM since there is not good GSM coverage where I usually hand out. Steve
Steve, I can't speak to this setup working in '04MY. MB seems to be updating electronic components at a rapid pace (in some cases it seems like the difference of a month in build dates can make a big difference). Anyway, the system switches between phones exactly as described to me by MB. I think they call it MHI, and I guess it was engineered to allow owners to keep up with the ever advancing cellphone industry as opposed to being locked into the technology available the day you took delivery of your car. Perhaps someone with more electronics knowledge can enlighten us as to what model years are compatible with MHI (I think it has to do with when your model switched from D2B to MOST).

As for the Cingular/GSM question, sorry, but I don't know much about that. While I understand the v710 is GSM compatible, I further understand that Verizon is only offering the tri-mode version (in my market anyway).

Hope this helps-
Jeff
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Old Feb 16, 2005 | 07:45 PM
  #11  
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Steve, never mind...Scorchie and Hot Wheels posted the answers we were looking for while I was composing the previous reply to you.

Thanks for the info, Scorchie! (the "someone" that I was referring to with more knowledge on electronics was you)

Jeff
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Old Feb 17, 2005 | 09:05 AM
  #12  
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BTW, my dealer just quoted $1200 for the v710 with cradle. Not sure if there's an install charge. I already have VCS and the v60is in the car. Maybe it just snaps in, in place of the v60is cradle and the car already has the programming. Anybody know?
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Old Feb 17, 2005 | 11:01 AM
  #13  
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Originally Posted by HotWheels500
BTW, my dealer just quoted $1200 for the v710 with cradle. Not sure if there's an install charge. I already have VCS and the v60is in the car. Maybe it just snaps in, in place of the v60is cradle and the car already has the programming. Anybody know?
Per Scorchies previous information in this thread, the cradle and phone should be "swappable" for the MB v710 and cradle in your '05MY. For reference, my dealer charged me $525 for the v710 and $200 for the cradle. $1200 seems high if you have all of the controllers in your car already. These parts are "cash and carry" from the dealer. Take the phone to your cellular provider for programming, and swap the armrest cradle by pressing the small button to the left of the phone release mechanism and slide the cradle to the rear of the armrest compartment (if your '05 has the "butterfly" console - not sure what they are putting in the wagons).

Hope this helps-

Jeff
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Old Feb 17, 2005 | 11:10 AM
  #14  
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It sure does. Thanks much. I've got the butterfly in the wagon.
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Old Feb 17, 2005 | 01:19 PM
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If you already have a phone system in your car, as jschade pointed out, all you need to do is buy the cradle and the phone to change. It takes about 10 seconds to swap stuff out.

What is interesting is the V710 was announced with a list price of $935 and a cradle price of $200. Some people are now purchasing the V710 at $525, which is the price of the V600. I was told that Mercedes lowered the price due to customer pressure because of the outrageous price initially set for the V710 (come on, $1000 for a phone is nuts!). My dealer insists the price has not changed... so double check with your dealership when purchasing the phone.

Also, the MHI system from Mercedes can be installed by dealerships in 2005 model cars ONLY. MBenzNL has MHI systems for earlier cars, all the way back to 1999 (D2B or MOST, either one)... but the expense of these systems is usually not worth it for an older car. (There's that $1000 phone problem again...) But the UHI systems are a bit more price friendly, because you can use an off-the-shelf phone, but those systems don't support Verizon. So you need to weigh all these factors when choosing a phone system and provider.

Also with GSM, you don't need to take your phone to Verizon for programming... just slide your chip out of your phone and into the new phone.

-s-

Last edited by scorchie; Feb 17, 2005 at 01:21 PM.
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Old Feb 17, 2005 | 01:24 PM
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Thanks scorchie.
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Old Feb 27, 2005 | 10:40 PM
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What happened

I posted a couple of weeks ago about using my V60s in my 2005 E500 as well as my SL55. Thanks to the posters here, I got my dealer to agree to try. I thought everyone might want to know the denouement.

My dealer was unable to get the E500 to synch with the V60s after repeated tries. They had no problems with the v710 in the E500, so that’s what I went home with.

It was worth a try.

Jim
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Old Feb 28, 2005 | 06:55 PM
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Originally Posted by CASL55
My dealer was unable to get the E500 to synch with the V60s after repeated tries.
Sorry to hear that, but as I've posted, the v60s AND the v710 both work flawlessly in my '05 E320 with a simple swap of the docking cradle. My wife uses the v60 when she drives the car, and I pop in the v710 when I drive.
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Old Feb 28, 2005 | 08:32 PM
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Originally Posted by jschade
...the v60s AND the v710 both work flawlessly in my '05 E320 with a simple swap of the docking cradle.
I'm glad that it worked out for you. I could probably get it to work if I made it a personal mission, but life's too short to fight battles whose outcome is not important. I'm not going to worry much about having to have another phone; as inconveniences go, it's a small one.

Jim
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