From Blackberry to Command

I am trying to sync my address book from my BlackBerry to the Command system, but I have been unsuccessful. It will connect via Bluetooth, but will not transfer the contact list. I have tried to troubleshoot with the owner's manual, but could not figure it out. I remember others saying that they had to upload the contacts via a media card... Could someone elaborate on the steps taken to do this? Do I need to "export" my contact list from my BlackBerry to my computer, load on a memory card, then transfer to the car? And does anyone know if I can just use a USB stick via the USB interface in the glove box?
If anyone can point me in the right direction I would greatly appreciate it.
Cheers!
When I follow the menu option to "download contacts" on the car while the phone is paired, there are 3 options listed: From mobile phone, from the memory card, and receive business cards. But, the only one available for me to choose is the "receive business card(s)" option... the other 2 are grayed out and I am not able to select them.

I have tried to "receive business card(s)" but the system goes to a ready to receive screen and sits there doing nothing.
If no one else has experienced this, then I will go to my dealer and have them figure it out...
I appreciate any input you all can provide.
Cheers!
When I follow the menu option to "download contacts" on the car while the phone is paired, there are 3 options listed: From mobile phone, from the memory card, and receive business cards. But, the only one available for me to choose is the "receive business card(s)" option... the other 2 are grayed out and I am not able to select them.

I have tried to "receive business card(s)" but the system goes to a ready to receive screen and sits there doing nothing.
If no one else has experienced this, then I will go to my dealer and have them figure it out...
I appreciate any input you all can provide.
Cheers!

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