mbrace
Thread Starter
MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,616
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From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
mbrace
First car I have owned with this type feature. Not sure it is worth $285.00 per year for thge "basic" system though.
How does it compare to other systems?
How does it compare to other systems?
Newbie
Joined: Mar 2010
Posts: 13
Likes: 0
From: Tampa, Fl.
2010 E 350 luxury sedan
El Cid:
Interesting You bring this up. I am in the 2nd month of my free 6 month free trial and am probably not going to extend the service. Driving habits do not justify the price as this vehicle will be rarely driven out of a large metro area that has three dealerships within a 30 mile radius. Car is garaged at home other than daily trips. I have studied my habits pretty closely and just cannot justify the annual fee. Would be interested in hearing from some others regarding this service.
semper fi
Interesting You bring this up. I am in the 2nd month of my free 6 month free trial and am probably not going to extend the service. Driving habits do not justify the price as this vehicle will be rarely driven out of a large metro area that has three dealerships within a 30 mile radius. Car is garaged at home other than daily trips. I have studied my habits pretty closely and just cannot justify the annual fee. Would be interested in hearing from some others regarding this service.
semper fi
MBWorld Fanatic!
Joined: Nov 2001
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From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
I suscribe on both of my MB's for one reason and thats the accident auto call for help. I consider it to be an insurance policy. Have never used it for anything else except roadside assistance with a flat and had I not had it I could have used my cell. But the auto call with airbag deployment is a great thing.
Super Member
Joined: Sep 2007
Posts: 978
Likes: 3
From: Essex County, NJ
2011 E350 Sport 4Matic - P2 & Drivers Assist / 2010 C300 Sport 4Matic - P2 / 2013 Porsche Cayenne S
I haven't used MBrace but rather it's predecesor TeleAid. It does give you a piece of mind if the need arises. My car got flooded and all I had to do was press a button to call for help. The TeleAid lady knew exactly where the car was, she called the cops for me and also a tow truck. Yes, I could have done the same thing with three separate phone calls but it was nice to know that I can get a human being to help me out with a push of a button. Like Sosh said if your airbag deploys you will hear a humans voice straight away to see if you need any medical attention. If you don't say anything they assume you are unconscious and help will be sent. That is a pretty cool feature that you can't put a price on. Let's hope that none of us have to use this feature. I haven't really used the concierge service or the turn-by-turn navigation help. I could see the benefit or going on a long trip across country and you suddenly get tired you could call the concierge service and have them book you a room and point you to the nearest non-sketchy hotel around.
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From: Blasting off!
CLS63 Designo Edition, Hyundai Genesis 3.8 , Veloster Turbo, CLS500(Sold), E320 (SMOKED) R500 (Sold)
I got a notice to bring my car in for a upgrade to mbrace. I already have AAA, so I may not pay for the service but I will get the upgrade done just in case.
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Joined: Jul 2009
Posts: 1,914
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From: Ontario,Canada
...24 GLE53
It is a total waste of money. With blue tooth and roadside assistance the service is redundant. As far as airbag deployment service and if you are unconscious and unable to call, every passerby has a cell phone today and they will call 911. Now everybody do the math on the odds and cancel this service immediately. We all spend too much on the if's of life.
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Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
Each to their own in what gives them peace of mind. It's why we do lots of things that may not make complete economic sense, but they help us get through life nonetheless.
I've driven off without my phone on occasion, been in very remote places, needed instant information, etc.. So it's simply a judgment call that gives me peace of mind. A telematics service for my car works for me. We all spend money in various ways that works for us only as individuals.
Aside from all that, TeleAid is offering much better prices for the same services right now. If you're considering a telematics service, you might want to shop both MBrace and TeleAid.
I've driven off without my phone on occasion, been in very remote places, needed instant information, etc.. So it's simply a judgment call that gives me peace of mind. A telematics service for my car works for me. We all spend money in various ways that works for us only as individuals.
Aside from all that, TeleAid is offering much better prices for the same services right now. If you're considering a telematics service, you might want to shop both MBrace and TeleAid.
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Thread Starter
MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
El Cid:
Interesting You bring this up. I am in the 2nd month of my free 6 month free trial and am probably not going to extend the service. Driving habits do not justify the price as this vehicle will be rarely driven out of a large metro area that has three dealerships within a 30 mile radius. Car is garaged at home other than daily trips. I have studied my habits pretty closely and just cannot justify the annual fee. Would be interested in hearing from some others regarding this service.
semper fi
Interesting You bring this up. I am in the 2nd month of my free 6 month free trial and am probably not going to extend the service. Driving habits do not justify the price as this vehicle will be rarely driven out of a large metro area that has three dealerships within a 30 mile radius. Car is garaged at home other than daily trips. I have studied my habits pretty closely and just cannot justify the annual fee. Would be interested in hearing from some others regarding this service.
semper fi
The mbrace plus freebie is only good for 3 months. They should send you something in the mail about renewing it, but in case they don't be forewarned.
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
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From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
I did receive a notice about the plus. At that point I renewed the basic. The renewal for the basic kicks in 6 mos after purchase. Thats on my E. On my ML550 which is on Teleaid and is also a 2010. I noted that Teleaid provides services that MBRACE charges for by way of their premium package. That too will be renewed in Oct as it came with a year free. There is not much of a difference between them except for cost. I just want the insurance of having the basics. I do like the I Phone APP for MBrace with its locator and its lock and un lock feature though. Both will track your car if stolen with the basics.
MBWorld Fanatic!
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Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
Senior Member
Joined: Nov 2009
Posts: 345
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From: NY
2010 E550 4matic, 2008 MDX, 2011 335i Vert
the concierge feature is actually useful, as are the downloads from google maps. Agree its overpriced. On the other hand I got over paying $73,000 for a car, im not going to nickel and dime on the services.
MBWorld Fanatic!
Joined: Jul 2009
Posts: 1,914
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From: Ontario,Canada
...24 GLE53
Unfortunately for me, there have been no empty Molson for the past 22 years. If it takes 10 inklings to a clue, I'm sure you have an inkling why. All that's left is the goddam poutine. C'est la vie.
Newbie
Joined: Apr 2010
Posts: 3
Likes: 0
E350
I used to drive a BMW 530 till last month and it had the same automatic call on collision feature that didn't require any subscription service. It would use your cell phone if available or its own if not to make the call.
Now if somebody gets into a bad crash if an MB car that does have all the hardware to initiate the call but it doesn't happen for lack of subscription and the person dies... just imagine how happy some lawyers will be. The other features like navigation assistance for those who can't use a GPS, map and cell phone is a luxury they might be willing to pay for, but an SOS call must be free.
Now if somebody gets into a bad crash if an MB car that does have all the hardware to initiate the call but it doesn't happen for lack of subscription and the person dies... just imagine how happy some lawyers will be. The other features like navigation assistance for those who can't use a GPS, map and cell phone is a luxury they might be willing to pay for, but an SOS call must be free.
Member
Joined: Sep 2007
Posts: 124
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From: Woodbridge, VA
2007 R-500
Poutine
Petee, I looked it up on the web. Eeww! as the kids say. Keep up the good work doing one day at a time.
I just followed up on the mbrace notice in got in the mail this week. The selling point was the lifetime subscription for $299 US. I've read about problems people have had with locks not working, etc. I have a good relationship with my service rep at the dealer$hip and will trust him to resolve any issues that arise.
God bless,
JR
Thread Starter
MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
[quote=JTReeves;4050501]
Petee, I looked it up on the web. Eeww! as the kids say. Keep up the good work doing one day at a time.
I just followed up on the mbrace notice in got in the mail this week. The selling point was the lifetime subscription for $299 US. I've read about problems people have had with locks not working, etc. I have a good relationship with my service rep at the dealer$hip and will trust him to resolve any issues that arise.
$299 for life? I thought it was about $285 per year.
]
Petee, I looked it up on the web. Eeww! as the kids say. Keep up the good work doing one day at a time.
I just followed up on the mbrace notice in got in the mail this week. The selling point was the lifetime subscription for $299 US. I've read about problems people have had with locks not working, etc. I have a good relationship with my service rep at the dealer$hip and will trust him to resolve any issues that arise.
$299 for life? I thought it was about $285 per year.
]
Last edited by El Cid; Apr 28, 2010 at 04:38 PM. Reason: error
Newbie
Joined: Jan 2005
Posts: 9
Likes: 0
From: Texas
08 CLS 63, 08 Jeep Wrangler
My tele aid never worked correctly. However, the kicker for me with MBRACE was the lifetime charge of $299 plus the free upgrade/install. The concierge service is extra but the first three months are free. I haven't used it yet but will give it a try the next time I go to Sante Fe.
Thread Starter
MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
How'd you do it?
My tele aid never worked correctly. However, the kicker for me with MBRACE was the lifetime charge of $299 plus the free upgrade/install. The concierge service is extra but the first three months are free. I haven't used it yet but will give it a try the next time I go to Sante Fe.
When I called to cancle it and told them why, they did not make any offers re: lower cost or lifetime plan.
You sure it is for lifetime?
Last edited by El Cid; May 17, 2010 at 07:58 AM. Reason: addition
Newbie
Joined: Jan 2005
Posts: 9
Likes: 0
From: Texas
08 CLS 63, 08 Jeep Wrangler
Both the mailing and my conversation with MBRACE customer service stated that this was a one time charge good for as long as I owned the car. I will have to see if this pans out in the next few years before I buy another Benz.
MBWorld Fanatic!
Joined: Sep 2008
Posts: 4,336
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Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
You can call them and ask for a deal. It's worth a try. TeleAid is giving out deals if you just ask. You should bounce the prices offered off of each service until you can get a deal.
