BRETT0429

I have a 2010 Mercedes e550 matic. It has the rotors and pads replaced 3 times, the steering wheel has a noise they have tried and failed to fix 3 times and a few other little items. It has been in service over 20 days over 5 visits. What do you think my course of action is I live in NY? I really want to try lemon law or something any help would be great!!
Thanks
Brett

ohlord

NY requires 30 days out of use.
You need to serve them with a registered notice that you are looking for remedy via lemon law. And the clock is ticking.
Copy that to mb headquarters in NJ and let the dealer know you are in contact with NJ HQ. And the NYAG office.
3 rotor and pad changes? in a year or 2?
contact your state attorney generals office for all the detailed stuff.
I wish you luck.
Rattling the cage with the certified letter will get their attention.

BRETT0429

So how do I get there address or number mb in nj
Also what is reason for letting dealer know just asking?
Thanks

scfishnman

Do a google search online. You can get all the information you need including lawyers who will take your case for no charge. They will get paid by Mercedes Benz if they win the case. If they don't win, they eat the cost.

EmE247

I "lemon-lawed" my previous CPO 2008 W211.

Contact at www.lemonauto.com

My brother also "lemon-lawed" his new 2008 BMW back in the day and I just used the same company.

Took about 2 months from the start and I guess varies state to state regulations-wise. I got all of my payments back on the car when they bought the car back from me.

BPhillyBenz

I had to Lemon Law my 300M years ago. It worked out great for me.
As far as I remember, in PA you need to have 3 written up complaints for the same issue (within the first 12 months of ownership). These need to be documented by the dealer. If after that, the problem is still not rectafied... you have a very strong case. No lawyer fees...they get paid by the automobile manufacturer. Good luck.

EmE247

Ya the lemon law is pretty strong.

After they lemon'ed my W211, I spoke to a bunch of people and have heard stories of them lemoning a MB after 4 years of ownership and returning ALL of the payments back for ALL 4 years.

El Cid

In SC, it is very pro-manufacturer. Car has to be virtually unsafe or undrivable.
NJ HQ is actually USA HQ for MBUSA and should be listed in your operator's manual or call toll free number listed in your manual.
If talk to a lemon lawyer, make sure his cut comes from MB and not out of your settlement.
Good luck!

EmE247

Ya you definitely want to find out the terms of the lemon law lawyer.

The company I went thru only got paid when I received a settlement. No settlement, no fee to the lawyer. And that lawyer fee was paid directly to the lawyer by MB and was not a part of my settlement.

BRETT0429

Thanks guys i have reached out to above mentions people and will see what happens and let you know