- Mercedes-Benz C-Class: Why is My Suspension bouncy?
Guide to diagnose trouble and recommended solutions
Browse all: Steering and Suspension
Disappointed in this cars suspension qualities over rough roads.

Here's from an Australian blog on the W212:
"On 17-inch wheels and 45-series rubber, the four-cylinder models and 350 CDI to Madrid lumps and bumps in their stride. In contrast, the Airmatic 500 on 18-inch wheels exhibited a choppier demeanor on the Comfort setting, which further deteriorated on Sport."
fwiw, there was a member here who got his W212 E550 lemon'd and bought back by MBUSA due to an airmatic issue. He picked up a BMW 550i. I think it was emliner(?)
Good luck with it all.

Here's from an Australian blog on the W212:
"On 17-inch wheels and 45-series rubber, the four-cylinder models and 350 CDI to Madrid lumps and bumps in their stride. In contrast, the Airmatic 500 on 18-inch wheels exhibited a choppier demeanor on the Comfort setting, which further deteriorated on Sport."
fwiw, there was a member here who got his W212 E550 lemon'd and bought back by MBUSA due to an airmatic issue. He picked up a BMW 550i. I think it was emliner(?)
Good luck with it all.
By all means please let me and the others know what you find out by driving a different car.
Last edited by ngerstman; May 11, 2011 at 04:32 PM.
It sounds like they need a third, more comfortable setting? I think the W211 Airmatic had three settings, and maybe the comfort setting was 'softer' than the W212 comfort setting?
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After reading this, I think I'm gonna give M-B a
I had a 2012 C250 Loaner for a couple of days. Yes, the 4 banger is a complete DOG, man that thing was slow. I am a conservative enough driver to where my E350 feels effortless and even sprightly to me, but I need effortless, and the 4-banger in that car was not. Yes, the motor sounded like crap, and yes my E looked like a billion crisp and shiny dollars when I saw it next to the Loaner, which is very nice itself, when I was swapping back....
.... But, what irks me is how much better resolved the C's ride and chassis was over rough surfaces. The E has a smoother, more luscious ride, except for on rough patches. I think the factor here, or at least a big part of it, is that the C had 17" rims. It was INCREDIBLE as to how much more absorbing power the less 1" wheel has over my E's 18's. All the while, my E's suspension and wheels transmit so much shock to the chassis and cabin, I could have sworn the C felt even sturdier than it.... which is not good, as the E has a higher torsional rigidity and a more advanced and stronger chassis and safety cell. Two other factors here are that the C is a shorter car, which naturally will feel "tighter", and it only had 20 miles on it, yet my E only has 11K on it, and the fact that I'm freaked that my cars Award-Winning Bodyshell for being the best on the market in 2010 (over the Jag XJ, Audi R8, BMW 5er, amongst all others) frame is already being compromised because the suspension isn't doing its job to absorb harshness, is just uncool.
I looked at my car today and said "You're lucky I think you're hot". If it weren't, I wouldn't stand for this "ride like a race car over rough patches and like a luxury-sublime cruiser over smooth roads" Jekyll and Hyde confusion of character.
////RANT.
I had a 2012 C250 Loaner for a couple of days. Yes, the 4 banger is a complete DOG, man that thing was slow. I am a conservative enough driver to where my E350 feels effortless and even sprightly to me, but I need effortless, and the 4-banger in that car was not. Yes, the motor sounded like crap, and yes my E looked like a billion crisp and shiny dollars when I saw it next to the Loaner, which is very nice itself, when I was swapping back....
.... But, what irks me is how much better resolved the C's ride and chassis was over rough surfaces. The E has a smoother, more luscious ride, except for on rough patches. I think the factor here, or at least a big part of it, is that the C had 17" rims. It was INCREDIBLE as to how much more absorbing power the less 1" wheel has over my E's 18's. All the while, my E's suspension and wheels transmit so much shock to the chassis and cabin, I could have sworn the C felt even sturdier than it.... which is not good, as the E has a higher torsional rigidity and a more advanced and stronger chassis and safety cell. Two other factors here are that the C is a shorter car, which naturally will feel "tighter", and it only had 20 miles on it, yet my E only has 11K on it, and the fact that I'm freaked that my cars Award-Winning Bodyshell for being the best on the market in 2010 (over the Jag XJ, Audi R8, BMW 5er, amongst all others) frame is already being compromised because the suspension isn't doing its job to absorb harshness, is just uncool.
I looked at my car today and said "You're lucky I think you're hot". If it weren't, I wouldn't stand for this "ride like a race car over rough patches and like a luxury-sublime cruiser over smooth roads" Jekyll and Hyde confusion of character.
////RANT.
The suspension on the E Sport is seemingly beautifully formulated for the Autobahn.... they obviously didn't test it over "3rd world country" type roads (which we now have in the U.S of A.
I'm about to order 2013 E Wagon and the ride is a big concern.
It comes with 17" wheels BUT I love the look of the 18" AMG opt wheels and they seem like a steal at about $750.
How much stiffer does the ride become with the 18s?? There is not much sidewall rubber on the 18" tires. Salesperson (of course) says no difference in ride/ get what you like.
What have board members found???
Also, is it true the 2012 E class susp has a smoother ride than the 2011? I have heard it was mysteriously changed to smoother ride/ not officially announced but it is smoother. Any experience with this?
I dragged my wife along to test drive new E Wagon and ML and her comment was, "how come the more expensive one (E) rode rougher than the cheaper one (ML)?" Ouch.... That ML really soaks up the holes and it's mighty quiet in the ML interior.
I had a 2012 C250 Loaner for a couple of days. Yes, the 4 banger is a complete DOG, man that thing was slow. I am a conservative enough driver to where my E350 feels effortless and even sprightly to me, but I need effortless, and the 4-banger in that car was not. Yes, the motor sounded like crap, and yes my E looked like a billion crisp and shiny dollars when I saw it next to the Loaner, which is very nice itself, when I was swapping back....
.... But, what irks me is how much better resolved the C's ride and chassis was over rough surfaces. The E has a smoother, more luscious ride, except for on rough patches. I think the factor here, or at least a big part of it, is that the C had 17" rims.
////RANT.
As for the NVH of the motor, I think it's pretty good for a 4-cyl. Not sure what the E350's engine is like, but I think prefer the exhaust note of my C250 over the C300 (which is obviously smoother but has an unpleasant mechanical thrum).
Also surprised to hear how much more you liked the ride. I think the ride in my car is worse than in my parents. I have Michelins, they have Continentals. Also, their recommended PSI is lika 28/32, whereas mine ONLY lists the max (31/38). My car handles better subjectively but doesn't absorb the speed bumps or potholes nearly as well (although I'm assuming that could just be a tire-pressure thing).
If I ever get an E, I'm getting the luxury trim....
I'm about to order 2013 E Wagon and the ride is a big concern.
It comes with 17" wheels BUT I love the look of the 18" AMG opt wheels and they seem like a steal at about $750.
How much stiffer does the ride become with the 18s?? There is not much sidewall rubber on the 18" tires. Salesperson (of course) says no difference in ride/ get what you like.
What have board members found???
Also, is it true the 2012 E class susp has a smoother ride than the 2011? I have heard it was mysteriously changed to smoother ride/ not officially announced but it is smoother. Any experience with this?
I dragged my wife along to test drive new E Wagon and ML and her comment was, "how come the more expensive one (E) rode rougher than the cheaper one (ML)?" Ouch.... That ML really soaks up the holes and it's mighty quiet in the ML interior.
As for the NVH of the motor, I think it's pretty good for a 4-cyl. Not sure what the E350's engine is like, but I think prefer the exhaust note of my C250 over the C300 (which is obviously smoother but has an unpleasant mechanical thrum).
Also surprised to hear how much more you liked the ride. I think the ride in my car is worse than in my parents. I have Michelins, they have Continentals. Also, their recommended PSI is lika 28/32, whereas mine ONLY lists the max (31/38). My car handles better subjectively but doesn't absorb the speed bumps or potholes nearly as well (although I'm assuming that could just be a tire-pressure thing).
If I ever get an E, I'm getting the luxury trim....
Wow, that's interesting about your impressions on the ride! Could the E Sport with 18's really be that harsh over uneven pavement? Do you have 17's or 18's? That could be all the difference right there. The suspension just absorbed a lot of harshness that my E transmits into the cabin, and I feel that (hopefully) most of that has to do with the 17's VS 18's and maybe the lower suspension my E seems to have over that C.
My E350 Sport is smoooth and I'm not old enough for the Luxo version.
Try the ride in Porsche 911 and you can feel every pebble and then get back in your E. Sure the E may ride a little rougher here and there, but thats the price we pay for the lowered Sport suspension.
Now, I have never driven the AMG E and I would be curious as to how that rides.
I do travel every week which gives me the pleasure to drive all types of cars and I have not found one that is as smooth as my E-Sport.
Sorry to hear that you all have these issues . . .
What I've found is that, yes, any car with 18's or higher, they will fumble generally on rough patches. Why it's so noticeable on the E is because it drives PRISTINE on smooth roads, just a perfect balance, so the shock from how it fumbles on rough patches is extra noticeable.
The cars that I've noticed that handle rough patches better than my car are ones with 17's and smaller (wheels), the amount of extra absorbing becomes very apparent.
No, I won't trade off the styling, as the Sport is in a different dynamic league than the Luxury Package, and to some even 18's are too small looking.... I don't even want the raised ride height of the 2012 Sports, as I like the tight stance on mine, but when driving on some roads I wish I can have my cake and eat it too.
What I've found is that, yes, any car with 18's or higher, they will fumble generally on rough patches. Why it's so noticeable on the E is because it drives PRISTINE on smooth roads, just a perfect balance, so the shock from how it fumbles on rough patches is extra noticeable.
The cars that I've noticed that handle rough patches better than my car are ones with 17's and smaller (wheels), the amount of extra absorbing becomes very apparent.
No, I won't trade off the styling, as the Sport is in a different dynamic league than the Luxury Package, and to some even 18's are too small looking.... I don't even want the raised ride height of the 2012 Sports, as I like the tight stance on mine, but when driving on some roads I wish I can have my cake and eat it too.
K-A, sounds like you need to get the 535i next
. BMW did their homework with the F10 suspension and they got it right.
Last edited by Kar don; Apr 19, 2012 at 11:01 PM.
I'm gonna do an extensive test drive of a 535i with M-Pack soon and make sure to go over rough roads to see how the differences feel.
I have to admit that I refuse to believe anything negative about my E. It's definitley my passion. Like you, I love the sport styling and all that comes with it. My wife is getting jealous....

I agree 100% that the roads are 3rd world and have been a real drag to drive on. I've noticed the noise levels on some roads are incredibly high lately too.
+1 on the cake!
I'm gonna do an extensive test drive of a 535i with M-Pack soon and make sure to go over rough roads to see how the differences feel.
MB uses All season tires regardless of drive setup or region, correct?
I have to admit that I refuse to believe anything negative about my E. It's definitley my passion. Like you, I love the sport styling and all that comes with it. My wife is getting jealous....

I agree 100% that the roads are 3rd world and have been a real drag to drive on. I've noticed the noise levels on some roads are incredibly high lately too.
+1 on the cake!
I drove a 330i loaner w/ sports package. Thought the low-speed ride quality was FAR better than the standard RFTs but thought the highway ride was unacceptably harsh. I'm actually kind of surprised at the number of sport-package equipped BMWs out there....
Consumer Reports tested an E350 Sport (gas) and an E350 Luxury (Bluetec) and found that the Bluetec had a much better ride....








