Jun 24, 2015, 02:37 PM
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Important information to help you understand your Mercedes-Benz
Maintenance Costs
MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
Required vs. Recommended
The Maintenance Booklet that came with my 2010 does not list services by "A", "B", etc., but by mileage or annually.
Each service is broken down into Required and Recommended.
The main required at 10K is oil and filter change and a lot of checks.
At 20K, the O&F change, replace brake fluid, replace dust filter, and a lot of inspections. Personally I like the idea of inspections.
BTW, the horn and light inspections are part of the Recommended.
I find it interesting that the battery check using "Midtronics MCR 717" is part of recommended and not required.
I purchased the three year maintenance plan since I am going to do it per the manual anyway and prefer dealer do all maintenance while under warranty.
I do it per manual because I do not wish to even think about a warranty coverage dispute. Heard too many horror stories. While many people blame dealerships, they are often caught in the middle between manufacturer and customer on warranty issues.
However, I do not do everything dealership may recommend at a particular mileage. This applies to dealerships I use for my other vehicles as well. Do only what manual calls for.
Each service is broken down into Required and Recommended.
The main required at 10K is oil and filter change and a lot of checks.
At 20K, the O&F change, replace brake fluid, replace dust filter, and a lot of inspections. Personally I like the idea of inspections.
BTW, the horn and light inspections are part of the Recommended.
I find it interesting that the battery check using "Midtronics MCR 717" is part of recommended and not required.
I purchased the three year maintenance plan since I am going to do it per the manual anyway and prefer dealer do all maintenance while under warranty.
I do it per manual because I do not wish to even think about a warranty coverage dispute. Heard too many horror stories. While many people blame dealerships, they are often caught in the middle between manufacturer and customer on warranty issues.
However, I do not do everything dealership may recommend at a particular mileage. This applies to dealerships I use for my other vehicles as well. Do only what manual calls for.
Super Member
Joined: May 2008
Posts: 655
Likes: 2
Mercedes e350 BlueTec
100% Correct.
Don't let MB or any other dealership scare you. It is not only against the law to force you to use their service plans by threat of voiding your warranty, the law states that if a part fails, the manufacturer has the burden to prove that you DIDN'T maintain the failed part.
Don't let MB or any other dealership scare you. It is not only against the law to force you to use their service plans by threat of voiding your warranty, the law states that if a part fails, the manufacturer has the burden to prove that you DIDN'T maintain the failed part.
I don't think I want to take that risk....I bought the mainenance package so there is no discussion at the end of the lease.
MBWorld Fanatic!
Joined: May 2009
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Likes: 56
From: New York
2025 Range Rover, 2022 BMW M850 , 2017 MB E400 Coupe
However if you are leasing the car from mercedes, you do not own the car....you are using it under a contract between you and the car's owner, Mercedes Finance. The owner can require you to do your service at a mercedes dealer to protect their investment, the car you think of as your own. Failure to follow your contract could be reason for them to require you to purchase it (or pay the buyout price) at the end of the lease.
I don't think I want to take that risk....I bought the mainenance package so there is no discussion at the end of the lease.
I don't think I want to take that risk....I bought the mainenance package so there is no discussion at the end of the lease.
I'm leasing 7th car from MB and always do only service A. Any other service I do at local shop and save receipts. I have never had any question/problems when I go for any warranty work to the dealer. And they can not force you to buy a car at the end of your lease.
Senior Member
Joined: Nov 2010
Posts: 466
Likes: 1
E350
However if you are leasing the car from mercedes, you do not own the car....you are using it under a contract between you and the car's owner, Mercedes Finance. The owner can require you to do your service at a mercedes dealer to protect their investment, the car you think of as your own. Failure to follow your contract could be reason for them to require you to purchase it (or pay the buyout price) at the end of the lease.
I don't think I want to take that risk....I bought the mainenance package so there is no discussion at the end of the lease.
I don't think I want to take that risk....I bought the mainenance package so there is no discussion at the end of the lease.
There is a lot of incorrect information in this post.
1. Mercedes-Benz Financial does not require you to have service performed at a Mercedes dealer. The Lease Agreement only states that you agree to maintain, service and repair the vehicle according to the manufacturer's recommendations. You can perform your own service or have it serviced anywhere you want. (It's always a good idea to save receipts.)
2. Mercedes-Benz Financial cannot require you to purchase (or pay the buyout price) at the end of the lease - unless you fail to return the vehicle. They can charge you for excess wear and tear as defined in the lease.
Super Member
Joined: May 2008
Posts: 655
Likes: 2
Mercedes e350 BlueTec
There is a lot of incorrect information in this post.
1. Mercedes-Benz Financial does not require you to have service performed at a Mercedes dealer. The Lease Agreement only states that you agree to maintain, service and repair the vehicle according to the manufacturer's recommendations. You can perform your own service or have it serviced anywhere you want. (It's always a good idea to save receipts.)
2. Mercedes-Benz Financial cannot require you to purchase (or pay the buyout price) at the end of the lease - unless you fail to return the vehicle. They can charge you for excess wear and tear as defined in the lease.
1. Mercedes-Benz Financial does not require you to have service performed at a Mercedes dealer. The Lease Agreement only states that you agree to maintain, service and repair the vehicle according to the manufacturer's recommendations. You can perform your own service or have it serviced anywhere you want. (It's always a good idea to save receipts.)
2. Mercedes-Benz Financial cannot require you to purchase (or pay the buyout price) at the end of the lease - unless you fail to return the vehicle. They can charge you for excess wear and tear as defined in the lease.
2) No, they can't require you to return the vehicle but they can make it difficult should they find something that should have been caught during "routine" maintenance and, yes, they would increase the wear and tear amount over what you think the buyout is. In reality, there is little chance of this happening, but having your car serviced at a mercedes dealer always ends any discussion before it begins.
Since some/many of us seem to be able to residualize the mercedes maintenance on our leases, the cost of having your car maintained by mercedes isn't much more (or in some cases less) than having it serviced by an independent. I'm only paying 23% of the prepaid maintenance "feature" because it's residualized on my 2011 bluetec 24 mo lease. However, it's not clear that you are actually allowed to residualize maintenance on a mercedes lease, but some dealers allow it, some dealers allow it up to a certain $ amount, and some dealers don't allow it as part of the lease. Mercedes Finance either doesn't care, or doesn't bother to check lease contracts to see if their dealers follow their leasing rules and guidelines.
Senior Member
Joined: Nov 2010
Posts: 466
Likes: 1
E350
No, they can't require you to return the vehicle but they can make it difficult should they find something that should have been caught during "routine" maintenance and, yes, they would increase the wear and tear amount over what you think the buyout is. In reality, there is little chance of this happening, but having your car serviced at a mercedes dealer always ends any discussion before it begins.
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[quote=ghstudio;4881112
However, it's not clear that you are actually allowed to residualize maintenance on a mercedes lease, but some dealers allow it, some dealers allow it up to a certain $ amount, and some dealers don't allow it as part of the lease. [/quote]
It is up to the individual dealer to include pre-paid maintenance in the lease. By law, the cost should be itemized in the Gross Capitalized Cost section of the lease.
