E-Class (W212) 2010 - 2016: E 350, E 550

Popping sound from panorama sunroof.

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Old 06-14-2017, 11:55 PM
  #51  
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by cetialpha5
Just watch the video mentioned in post #41 above. Seems to be about 6 screws and you don't have to take the headliner all the way down.
Thanks for pointing to the video, did not read all the posts...


Still looks like a 2 - 3 hour job for someone doing it for the first time but well doable though.


I had this issue and it was fixed under warranty. My car made a loud pop when I drove it over a curb on one side. Did not make difference which. I took it as torque on the car body.


Dealer torqued bolts and no problem since many years ago now when it was done.
Old 06-22-2017, 05:44 PM
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I don't think I'm handy enough....... whenever they say "don't pull too hard cuz you don't want to break it," I know I can't do it. I usually break stuff...
Old 06-26-2017, 05:57 PM
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aty
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Took my car in to MB of Arlington today to have this fixed. Car has 32,457 miles on it. In by 7:30 this morning and done by 3:00 this afternoon. Give or take an hour or so before they started on the car.

Stated on the invoice:
R/R complete headliner to inspect. Removed panoramic sunroof glass and guide rails. Cleaned and re-torqued complete panoramic glass assembly. Connected and disconnected SDS and battery charger to normalize panoramic sunroof. Road tested noise is no longer present.

CPO warranty.
Old 06-26-2017, 06:15 PM
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Whoa, this fix Involves removing the headliner?
Old 06-26-2017, 07:44 PM
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If you watch the video, I think it was partially removed. At the dealer when they're getting paid in full by MB, they followed the whole book. It sounds like all you really need to do is get those 6 bolts.
Old 06-26-2017, 09:00 PM
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Originally Posted by KEY08
Whoa, this fix Involves removing the headliner?
Yep. Face your destiny along with the rest of us. LOL
Old 06-26-2017, 10:05 PM
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I don't have any popping, so hopefully my prior owner had that fixed if it was acting up.Yikes!
Old 07-02-2017, 02:04 PM
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Originally Posted by tresean1
Yep. Face your destiny along with the rest of us. LOL
Add me to the list of those with the popping sound.

I knew it was the car flexing when I heard it a few times but I didn't think it was this common of a problem.
Old 07-02-2017, 04:15 PM
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Originally Posted by - Mover -
Add me to the list of those with the popping sound.

I knew it was the car flexing when I heard it a few times but I didn't think it was this common of a problem.
Yeah sometimes I just wish I had the regular sunroof. Never had this issue in any of my other cars.

Last edited by tresean1; 07-03-2017 at 10:23 AM. Reason: Spelling mistake
Old 07-02-2017, 06:50 PM
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2008 E350 4Matic, 2011 E350 4matic
Originally Posted by tresean1
Yeah sometimes I just wish I haf the regular sunroof
I bought mine knowing would be a problem, but didn't realize how bad it was on the W212. I also have it a little bit on my W211, but it's nothing compared to the W212. I still prefer having the pano though. Just makes it nicer overall, but I hardly ever open it.
Old 08-14-2017, 05:44 PM
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Originally Posted by mellonc
I waited until it got really bad. dealer fixed it right away. it was so bad that you couldn't make any elevated turns (turning into a driveway up the slope...). Dealer knew what to do right away. They said loose bolt.... the question is when will it return and how much will they charge me when i'm out of warranty.............
It's been 2000 miles since the dealer fixed. It's slowly starting to come back. arrrrrgh.....
Old 08-14-2017, 07:35 PM
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Originally Posted by mellonc
It's been 2000 miles since the dealer fixed. It's slowly starting to come back. arrrrrgh.....
Same here. It's been less than a thousand miles for me, and I can slowly hear you coming back to.
Old 08-14-2017, 08:37 PM
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Originally Posted by tresean1
Same here. It's been less than a thousand miles for me, and I can slowly hear you coming back to.
Did you ask if they used loctite on the bolts?
Old 08-14-2017, 10:34 PM
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Originally Posted by cetialpha5
Did you ask if they used loctite on the bolts?
Yep, I specifically requested that; and they specifically told me they used it.
Old 08-15-2017, 12:57 PM
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spray WD-40 on suspicious place, most of the cracking noise will be gone.
Old 09-13-2017, 04:56 PM
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DEAD CIVIC,

If this is the answer to my wagon's pop sound, I'm buyong you a beer. Or a few. Thank you for making the video. I'm going to try to get this done soon.

Last edited by AG Arrow; 09-13-2017 at 05:01 PM. Reason: add a name
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Old 09-13-2017, 05:01 PM
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Originally Posted by DEAD CIVIC
https://youtu.be/bstJIXYNnzg

Just Fixed mine. Finally some peace. I hated that sound.
Here's a thank you from future me doing this repair in my wagon. This pop just started up a couple months ago and drives me nuts when it does it.
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Old 07-24-2018, 02:24 PM
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E63 AMG-S
Still an issue

I just bought an 2014 E63 AMG-S (Sedan) 30-days ago and just hit 40K mi. The poping noise is heard as well as the creaking noise.

Because I bought my car from an import desler MB will not provide any financial assistance to cover the cost of what MB Danbury CT is seeking to charge me $950.00 to fix.

Persnally, this issue should be on a recall or anyone like me who has spent money to fix this can come together and seek a class action lawsuit on this issue. The lack of quality standards here is way beyond the assumed reputation of the car manufacturer!

Moreover, might I add that a MB customer care representative informed that their was no record of any complaints about this in their systems. What an utter joke that is and almost hedges on a lie to me!

BTW, if I would have purchased the car through MB they would have kicked in some dollars to help offset this expense. This is according to Justin at MB. Customer Care.

Hope you all with the same problem have had better results. Good luck!

Old 07-24-2018, 02:35 PM
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Welcome to MBworld! Enjoy that AMG.
Old 07-24-2018, 02:58 PM
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Originally Posted by KEY08
Welcome to MBworld! Enjoy that AMG.
Thanks!!!
Despite my roof noise issue, I completely love this car!
Old 07-24-2018, 03:18 PM
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That video above shows what to do to DIY if it's something you want to try yourself. I have the Pano also, but so far no noise. The fix doesn't look as ridiculous as some other things I have worked on.
Old 07-24-2018, 03:36 PM
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Originally Posted by KEY08
That video above shows what to do to DIY if it's something you want to try yourself. I have the Pano also, but so far no noise. The fix doesn't look as ridiculous as some other things I have worked on.
I do not posses that talent. Lol
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Old 10-25-2018, 02:07 PM
  #73  
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2014 E250 Bluetec 4Matic
Recently had this fixed under warranty on my 2014 E250 Bluetec. I am glad that I ended up buying my car from a Mercedes dealer in Montreal, as the Service Manager made sure if was fully repaired, took two visits but it has not come back in 3 months.
Old 10-26-2018, 12:19 PM
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2014 E550 4matic,, sold 2012 E 350 4matic,,sold 2010 e350 4w,sold 2002 e320 se
Man I thought I was the only one with that loud pop noise ,,and it always happens when turning into a dway or similar move. Thanks👌
Old 01-01-2019, 12:39 PM
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14 E63S Sedan
I just bought a 14 E63S sedan with pano roof and I noticed loud popping when I enter driveways or hit some bumps. It was very loud and at first I thought a rock hit my windshield. I also need to repair the rear sunshade as that stopped working, stuck closed. The rear sunshade stopped working half way home from the 760 mile drive after I picked it up in Tulsa OK, from Dodge dealer. Will post my findings & results in a few weeks after I get time to work on it.


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