NO camera image in Reverse
Thread Starter
Member
Joined: May 2010
Posts: 138
Likes: 16
2010 E350 Luxury 4Matic
UPDATE: The saga continues as the symptom has resurfaced. Called SA, and he said possibly camera is defective suggesting replacement is next step. They did test the camera before taking voltage readings, but as this is intermittent problems...who knows? 
Super Member
Joined: Nov 2009
Posts: 576
Likes: 19
From: Earth (Mostly)
2023 XC60 PHEV, 2023 XC40 BEV
Make sure all of the repair activities are clearly noted on the service order in case this issue cannot be easily resolved. There are lemon laws to protect against recurring issues.
My Comand unit was replaced once for the audio issue, never had an issue with the backup camera.
My Comand unit was replaced once for the audio issue, never had an issue with the backup camera.
Last edited by samkimg; May 29, 2013 at 08:29 PM.
Newbie
Joined: Nov 2019
Posts: 2
Likes: 0
E350
fix my back up camera
so my camera stop working and my cigarette light was stuck earlier replaced the 15 amp fuse and both problems got fixed might want to check your fuses in the trunk of your car maybe the problem there good luck.
Senior Member
Joined: Mar 2020
Posts: 253
Likes: 72
From: USA
2013 s550
2013 Mercedes W221 S550 Backup camera not always working. Here's how I fixed it.
If you don't see the images behind your car in reverse sometimes and sometimes you do, it very likely a wire in the trunk is being slowly cut. When you do not see the image, but you do see the colored guidelines on the display, this video will help you determine if the wire is being cut. It's due to the wire being held by a plastic grommet in the trunk which is slowly cutting the wire. That's why it shows a picture sometimes and sometimes it doesn't. I made a before video and an after video.
Before - Locating the wire to see if its cut
After finding the cut wire and easily fixing it for free
If you don't see the images behind your car in reverse sometimes and sometimes you do, it very likely a wire in the trunk is being slowly cut. When you do not see the image, but you do see the colored guidelines on the display, this video will help you determine if the wire is being cut. It's due to the wire being held by a plastic grommet in the trunk which is slowly cutting the wire. That's why it shows a picture sometimes and sometimes it doesn't. I made a before video and an after video.
Before - Locating the wire to see if its cut
After finding the cut wire and easily fixing it for free
Last edited by s550hollywood; Apr 10, 2022 at 06:46 PM. Reason: To bold two titles for videos
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