help needed?




had been in contact with mbusa, but conversations did not go to well.
when I requested to speak to regional manager of Mercedes I was told NO.
does anyone here know how I can manage to get in touch with someone above case manager.
thank you




had pictures as evidence problem was not resolved after 3 times
panoramic roof motors broke, wood faded, door panels were taken off and replaced wrong.
headliner came off
and now my multi contour seat side bolsters just exploded


