DC-IT

This has been a rough Winter and during the first snow fall I scrapped my Right Hand side tires and rims on a parking lot curb. Both front and rear tires had a slight tear but they were not deep enough to cause any flat.

At the last service on the 6th Feb, I asked the SA to check the tires to see if they qualify for a claim on the First Class Tire+Rim Protection that I've purchased.

He said "No".

Two days later I hit a port hole and blew the front tire.
I called MBrace Roadside Assistance and had my car towed to a M-B dealer around 30 KM away.

Unfortunately it was a Sunday and the dealership was closed so I could not get a loaner.

The next day I called the dealer and emailed them a copy of my coverage.
It seemed that the rim was also dented so I got new set of rim + Winter tire!

The total costs was just under $800.00! + the cost of the tow covered by Roadside Assistance.

I paid $940.00 for the 60 months coverage so it was well worth it.

Also my set of Winter tires and rims were bought used from my M-B dealer for only $1,000.00 when I got my car last year.

Man I sure hope Winter will go away soon...

Cheers

Two days after my last service

Firestopper0383

Paid $565. for 3 years. In 3 years, 3 Pirelli tires replaced and 2 straightened AMG wheels. I would say I got my moneys worth.

stale-bread

Awesome! I went with the rim damage here in NE but passed on the tire warranty due to purchasing new tires separately. AMG rims are pricey to replace.

DC-IT

Strange that the dealer didn't try to straighten the bent rim and chose to replace both rim + tire!

But I'm not complaining...

Now I have another 52 months of protection left!

The roads and highways here are severely damaged by pot holes this Winter so I now drive more carefully and have to take evasive actions to avoid them.

Hope I don't have to file another claim before this Summer.