E-Class (W212) 2010 - 2016: E 350, E 550
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iPhone 5S and COMAND

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Old Mar 14, 2014 | 02:52 PM
  #1  
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I brought my MY12 E550 to the dealer yesterday, hopefully they have software update to support the iPhone 5S through the media interface. But they told me it is not supported yet. I want to know if anyone had their 5S working on their media interface yet? I know it worked through Bluetooth, so don't suggest I can use through Bluetooth. Thanks!
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Old Mar 15, 2014 | 12:03 PM
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Mine works...

I used the Mercedes adapter cable that connects a 4/4S connector via the USB port in the center storage area. I bought the Apple adapter that is used to "adapt" the iπhone 5/5S/5C (about $29) and everything works fine. If you didn't get the Mercedes adapter cable when you bought your car, you can go on EBay and buy the newer Mercedes cable that connects the 5/5S/5C to the USB port without the need for the Apple adapter dongle.
I have a 2014 Mercedes E350 and my 5S works beautifully, either wired or wirelessly via Bluetooth.

Now what we REALLY need is the adapter to allow the iPhone to connect and use the CarPlay features (like Siri) that Apple announced this week. The good news is that Mercedes has said that they will be attempting to make AirPlay work with their existing cars.
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Old Mar 15, 2014 | 01:02 PM
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My iPhone 5 works with Bluetooth on my '10 e350. I had to get the firmware upgrade for it to work.
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Old Mar 15, 2014 | 01:29 PM
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My iPhone 4S worked in my 2010 E350 coupe using the MB media cable. When I updated my phone to the 5S, I had to purchase the Apple 30 pin to the Lightning adapter to be able to connect the new iPhone.

Some people have purchased an aftermarket 30 pin to Lightening adapter and found that the adapter will not work with the Mercedes media cable. When they purchased a genuine Apple adapter, it worked.
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Old Mar 15, 2014 | 09:09 PM
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Originally Posted by drgallo
Now what we REALLY need is the adapter to allow the iPhone to connect and use the CarPlay features (like Siri) that Apple announced this week. The good news is that Mercedes has said that they will be attempting to make AirPlay work with their existing cars.
Sounds like car manufacturers are starting to retreat from their excitement about making this technology work with previous models:

http://www.macrumors.com/2014/03/14/...rplay-hurdles/

As they learn more about what is involved I'm sure they are weighing the investment cost versus the possible return, and my guess is that it's going to be a losing investment for them.
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Old Mar 16, 2014 | 12:03 PM
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I have bought the Mercedes lightning media interface cable from Mercedes dealer, but it says device incompatible when I plugged in my iPhone 5S. It is MY12, anyone has the same experience?
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Old Mar 16, 2014 | 12:49 PM
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Originally Posted by sharpxia
I have bought the Mercedes lightning media interface cable from Mercedes dealer, but it says device incompatible when I plugged in my iPhone 5S. It is MY12, anyone has the same experience?
My cousin has the same problem on his 2012 E Coupe. My 2013 E Wagon works fine with the lightning cable from Mercedes. We are also puzzled. Please let me know if you figure it out.
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Old Mar 16, 2014 | 12:54 PM
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My dealership is looking at this for me this weekend, hopefully I will have a good answer on Monday. I think it is all software, they just need an upgraded driver that talks to iPhone 5S, the hardware is 100% capable doing that, unless Mercedes want you to buy a new car just because you upgraded a $200 phone.
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Old Mar 18, 2014 | 01:51 AM
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Finally, my dealer told me that the lightning media interface cable is only work for MY13 and up. They spent two days try to see if it works on MY12, but it doesn't, they have tried upgrade my COMAND system, but no luck. They finally give up. They said it requires a NTG 4.5 system, since mine is NTG 4.0.
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Old Mar 18, 2014 | 01:23 PM
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Originally Posted by sharpxia
I have bought the Mercedes lightning media interface cable from Mercedes dealer, but it says device incompatible when I plugged in my iPhone 5S. It is MY12, anyone has the same experience?
iPhone 5 lightspeed is not compatible for MY12 or older. Its ONLY work for MY13-UP.
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Old Mar 18, 2014 | 02:56 PM
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Originally Posted by JoelE55
iPhone 5 lightspeed is not compatible for MY12 or older. Its ONLY work for MY13-UP.
Thanks for the heads up 24 hours after I have found out the answer from my dealer. Thanks anyway!
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Old Mar 22, 2014 | 01:28 AM
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Thanks for raising concern, I was thinking to buy 5S but not anymore
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Old Mar 22, 2014 | 01:32 AM
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Originally Posted by Dema
Thanks for raising concern, I was thinking to buy 5S but not anymore
You may still be able to use your iPhone 5S, here we are saying the MB lightning Media interface cable won't work on MY12 and below, but you may still be able to use it with Apple 30pin to lightning adapter to work with your COMAND.
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Old Mar 25, 2014 | 01:48 AM
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Originally Posted by sharpxia
I have bought the Mercedes lightning media interface cable from Mercedes dealer, but it says device incompatible when I plugged in my iPhone 5S. It is MY12, anyone has the same experience?
Same problem. I have the cable, part #003-827-09-04. I have an iPhone 5 connected to my 2012 E350. Doesn't work. Dealer says there is no new software.
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Old Mar 25, 2014 | 01:56 AM
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Originally Posted by mofobaru
Same problem. I have the cable, part #003-827-09-04. I have an iPhone 5 connected to my 2012 E350. Doesn't work. Dealer says there is no new software.
You can return the cable since it's not compatible for MY12. It apply to newer vehicles MY13-up. Hopefully they can issue you credit.
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Old Mar 25, 2014 | 12:28 PM
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Media Interface Cables with Lightning Adapter

. The model applicability was stated incorrectly and an updated version is listed below. Additionally it is important to know that only vehicles with Option Code 803(2013) or Option Code 804(2014) are applicable to have the cable installed.

Class Vehicle Model Year Part Number
C-Class Sedan W204
2013-2014 A003 827 09 04

C-Class Coupe C204
2013-2014 A003 827 09 04

CLA-Class C117
2013-2014 A003 827 09 04

CL-Class C216
N/A

CLS-Class C218
2013-2014 A003 827 09 04

E-Class Coupe C207
2013-2014 A003 827 09 04

E-Class Cabriolet A207
2013-2014 A003 827 09 04

E-Class Sedan W212
2013-2014 A003 827 09 04

E-Class Wagon S212
2013-2014 A003 827 09 04

GLK-Class X204
2013-2014 A003 827 09 04

GL-Class X166
2013-2014 A003 827 09 04

ML-Class W166
2013-2014 A003 827 09 04

S-Class V222
2014 A222 820 03 00

SL-Class R231
2013-2014 A003 827 09 04

SLK-Class R172
2013-2014 A003 827 10 04

For older vehicles the Lightning Adapter from Apple can be used in conjunction with Media Interface.

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Old Mar 26, 2014 | 08:50 PM
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Originally Posted by JoelE55
You can return the cable since it's not compatible for MY12. It apply to newer vehicles MY13-up. Hopefully they can issue you credit.
I returned it, no problems. So then I tried a 30-pin to Lightning adapter. That didn't work either. Guess I'll just use Bluetooth and charge it from the cigar lighter.
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Old Mar 26, 2014 | 10:00 PM
  #18  
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Originally Posted by mofobaru

I returned it, no problems. So then I tried a 30-pin to Lightning adapter. That didn't work either. Guess I'll just use Bluetooth and charge it from the cigar lighter.
The 30pin to lightning adapter worked fine on my MY12 E550. If yours is also MY12, you should ask your dealer to fix it for you.
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Old Mar 27, 2014 | 11:24 AM
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Originally Posted by sharpxia
The 30pin to lightning adapter worked fine on my MY12 E550. If yours is also MY12, you should ask your dealer to fix it for you.
Maybe I'll try the Apple branded adapter. I was using one of those cheap ones. Thanks for the info!
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