E-Class (W212) 2010 - 2016: E 350, E 550
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2010 e350 Heated Seat Repair

Old Nov 13, 2014 | 05:46 PM
  #1  
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2010 e350
2010 e350 Heated Seat Repair

My new to me e350's heated seat on the driver side doesn't work on the bottom correctly. The back heat works well, on the bottom it works on the sides. So I assume that the element is broken under the cover.
Does anyone have any info for a w212? In looking online it seems that most people's were covered under warranty by the dealer for w212's. Mine doesn't have a warranty.
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Old Nov 13, 2014 | 06:17 PM
  #2  
ArcticE's Avatar
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From: Shoreline Connecticut
2014 G-550
i have the same problem and I believe I have read in other forums this is a common problem. The back of my seats on my 2010 heat up fine but the bottom heaters do not heat up. I will be bringing my car in under extended warranty and will let you know what they say.

As a side note, can anybody confirm that there is in fact a heater in the bottom part of our seats?
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Old Nov 13, 2014 | 07:34 PM
  #3  
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Mine works on the sides still. the full bottom should work I would think it should. Looking at the parts diagram I am not so sure though looks like it is only the sides.

Last edited by sghokie; Nov 13, 2014 at 08:32 PM.
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Old Nov 14, 2014 | 11:56 AM
  #4  
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Originally Posted by ArcticE
As a side note, can anybody confirm that there is in fact a heater in the bottom part of our seats?
Yes, it is incorporated into seat cushion.
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Old Nov 14, 2014 | 08:31 PM
  #5  
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Originally Posted by konigstiger
Yes, it is incorporated into seat cushion.
Is it supposed to heat in the middle of the bottom or just the sides?
I checked my pass side also only heats on the sides on the bottom.
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Old Nov 15, 2014 | 12:07 AM
  #6  
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E550
Don't know if this applies to your model year, but you may want to check this out (both these are actually the same LI):

==============================================

LI91.30-P-054637 – 212 up to VIN A362355 with seat heater, cable channel of seat heater visibly protruding and able to be felt replace heat mat with modified heating element routing.

LI91.30-P-054637 – 212 with seat heater (873) up to VIN A703331 lump under seat cushion cover, install modified heat mat.

===============================================

The "lump" is toward the front of the seat bottom, between your legs. Had this replaced on mine, but it's a 2011 E550.
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Old Nov 16, 2014 | 11:55 AM
  #7  
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From: Shoreline Connecticut
2014 G-550
Car goes in tomorrow under the extended warranty...checked both front seats and neither bottom heats up, only the back. I will reference those service bulletins when I speak to the tech. Thanks and I will let you guys know how it turns out.
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Old Nov 16, 2014 | 04:04 PM
  #8  
AdemSenduy's Avatar
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2014 E350 4M
Fuse

Could it be just a fuse ?
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Old Nov 16, 2014 | 04:58 PM
  #9  
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From: Northern VA
2010 e350
I rode on the pass side today and the bottom center part of that seat heats up. I don't think its a fuse because the entire seat should be on the same fuse.
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Old Nov 17, 2014 | 04:40 PM
  #10  
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From: Boston
2010 E550
Originally Posted by Live Oak
Don't know if this applies to your model year, but you may want to check this out (both these are actually the same LI):

==============================================

LI91.30-P-054637 – 212 up to VIN A362355 with seat heater, cable channel of seat heater visibly protruding and able to be felt replace heat mat with modified heating element routing.

LI91.30-P-054637 – 212 with seat heater (873) up to VIN A703331 lump under seat cushion cover, install modified heat mat.

===============================================

The "lump" is toward the front of the seat bottom, between your legs. Had this replaced on mine, but it's a 2011 E550.
I had the lump issue as well. They replaced the entire bottom seat cushion. As an added bonus, The new leather made my car smell brand new again.
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Old Nov 17, 2014 | 05:37 PM
  #11  
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From: Placitas, NM
E550
Originally Posted by stale-bread
I had the lump issue as well. They replaced the entire bottom seat cushion. As an added bonus, The new leather made my car smell brand new again.
My seats were in really good shape. I couldn't tell if the leather portion had been replaced, or if they just cleaned it up after the work.
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Old Nov 22, 2014 | 01:21 PM
  #12  
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From: Shoreline Connecticut
2014 G-550
After bringing my car to the dealer both seat bottoms were replaced due to the non-working heaters. About 2000 in parts covered under my extended warranty
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Old Nov 22, 2014 | 09:20 PM
  #13  
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wow, 2 grand.
I called my dealer service adviser and explained my problem, they told me 200 for the heater parts and 3 hours of labor.
3 hours for labor seems a tad bit overboard.
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Old Nov 22, 2014 | 09:27 PM
  #14  
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Yeah, I think the invoice said they replaced the bottom seat cushions...I also needed a new belt tensioner and belt so maybe subtract a couple hundred for that but it still was a lot.
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Old Nov 24, 2014 | 10:34 AM
  #15  
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2010 E550 4M P2 Distronic, CLK550 Cab P2
I'm in the same club, picked up my car from summer storage and drivers seat bottom no workie. Boo!
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Old Dec 8, 2014 | 08:26 PM
  #16  
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to update my situation. tonight I pulled out the seat and pulled off the cushion. I was able to extract out the element pads. I was going to attempt to find the break but was unsuccessful. I was able to measure good resistance only like 10 ohms in the outer heater, so since that part still works that was the control. But the center part, I could not get any reading from the connector area, I was sometimes able to get a very high ohm reading by bending around the wires in the center, but wasn't really able to find anything conclusive as to the exact spot of the lack of continuity. So eventually I gave up as I had to get the seat back in so I can get to work tomorrow.

A word of caution, if you are going to take the seat out you must disconnect the battery or you will get the dreaded airbag warning.

As for my next step is to attempt to find the replacement element which is part number A212 820 2498. If I can't find that I will probably look to find an aftermarket element pad. I would prefer to find the original part as I spent enough time messing with it tonight.
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Old Dec 8, 2014 | 09:00 PM
  #17  
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Here is a diagram of the seat assembly.
http://www.mbpartsworld.com/showAsse...sembly=1085831

I just ordered the part from ECS Tuning. They say it will ship within 3 days, cost ~150 with shipping. I estimate that with the new part in hand that to take the seat out and swap in the element will take me about an hour and a half, maybe 2 hours, definitely not 3 hours that the dealer quoted.
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Old Dec 9, 2014 | 08:47 AM
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Impressive work, good luck


Originally Posted by sghokie
to update my situation. tonight I pulled out the seat and pulled off the cushion. I was able to extract out the element pads. I was going to attempt to find the break but was unsuccessful. I was able to measure good resistance only like 10 ohms in the outer heater, so since that part still works that was the control. But the center part, I could not get any reading from the connector area, I was sometimes able to get a very high ohm reading by bending around the wires in the center, but wasn't really able to find anything conclusive as to the exact spot of the lack of continuity. So eventually I gave up as I had to get the seat back in so I can get to work tomorrow.

A word of caution, if you are going to take the seat out you must disconnect the battery or you will get the dreaded airbag warning.

As for my next step is to attempt to find the replacement element which is part number A212 820 2498. If I can't find that I will probably look to find an aftermarket element pad. I would prefer to find the original part as I spent enough time messing with it tonight.
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Old Dec 9, 2014 | 09:22 AM
  #19  
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2008 E320 Bluetec (until 11/14), 2001 SLK 320, 2004 Volvo V70, 1972 MGB, 2013 E350
My 2008 Bluetec seat heater failed and burned a hole in the driver's seat at 65k miles, parts alone were quoted at $1300. I am now driving a 2013 E350.
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Old Dec 11, 2014 | 05:49 PM
  #20  
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ECS posted pics of the part.
http://www.ecstuning.com/ES1846025/
I assume they didn't ever have one to take pics of until they received the one I ordered.

I notice that the wire routing looks different than mine. Maybe they updated it so it doesn't break as easy.
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Old Dec 11, 2014 | 06:51 PM
  #21  
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w212
Originally Posted by sghokie
ECS posted pics of the part.
http://www.ecstuning.com/ES1846025/
I assume they didn't ever have one to take pics of until they received the one I ordered.

I notice that the wire routing looks different than mine. Maybe they updated it so it doesn't break as easy.
Mine might be broken too, I can feel it getting warm around the sides but it doesn't seem to get warm on the bottom cushion. Do you have a process figured out for removing the chair?
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Old Dec 11, 2014 | 07:04 PM
  #22  
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Well I found this site.
http://www.benzworld.org/forums/w210...er-repair.html
It isn't quite the same as mine though.

Basically you get the seat out of the car and then unclip the wires that feed into the seat heater under neath. Pry the surround edges of the cushion off and take it off. You need to then pop loose the clips that hold the leather or pleather in my case cover to the foam, I couldn't figure out how to get loose some of the clips on one side, so I just unclipped the blue ones and was able to flip over the cover and have access to the heater element. You can then peel away the edge off and slide out the old heater. Looks like the new one has an adhesive strip to attach the edge to the seat cover. If I had the part on had when I took it apart the other day I don't think it would have taken me but like an hour and a half to do the whole job.
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Old Dec 11, 2014 | 07:09 PM
  #23  
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w212
Thanks. And also for the links, that mb parts world site is great. I didn't know that existed. I'm a pretty big tech nerd that likes to look at all the parts and see how they all go together.
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Old Dec 14, 2014 | 05:42 PM
  #24  
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Success.
Got the part on Saturday evening by USPS. I just finished installing it.
Was not really too difficult. The most challenging part is getting the seat cover back onto the frame. I was able to mostly get it back on, the left and right sides where the most difficult as you have to contend with the seat frame, I had put the seat all the way up to try and help with this.
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Old Dec 15, 2014 | 09:51 AM
  #25  
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2010 E63 AMG
Same with mine, today is was 25 degrees out. Only the back and sides work on both of my seats. Guess that is why I have an extended warranty.
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