E-Class (W212) 2010 - 2016: E 350, E 550

Internet Radio not working

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Old 12-25-2014 | 05:24 AM
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pejorative's Avatar
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2014 E250 Bluetec
Internet Radio not working

I just purchased a 2014 E250 Bluetec. Most of the functions on the COMAND system work smoothly, however when I select the "internet radio" option, it just connects to the data server and hangs doing nothing for long periods of time.

anyone have any suggestions?
Old 12-25-2014 | 01:15 PM
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2018 E300 Luxury - P3 and more
I just picked up my 2015 E on Monday night and am having the same issues. I tried it again last night and it just sat there. I've not had much time to spend with the car, but will star playing with it next week.
Old 12-25-2014 | 01:34 PM
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'15 E350 4M Sport
It worked for me when I first got the car but haven't tried it since. Probably a service outage.
Old 12-29-2014 | 01:19 AM
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2014 E250 Bluetec
Anyone have any luck yet? Mine still doesn't work, and the dealer told me I needed MBRACE +, which I don't think is accurate.
Old 12-29-2014 | 07:16 AM
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2014 E350 Sport
Originally Posted by pejorative
Anyone have any luck yet? Mine still doesn't work, and the dealer told me I needed MBRACE +, which I don't think is accurate.



http://www.mbusa.com/mercedes/mbrace/packages


Your dealer is correct.
Old 12-30-2014 | 01:03 AM
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2018 E300 Luxury - P3 and more
Well, I pushed the little "i" button on the ceiling and mbrace reinitialized my car. Now I can see the stations, search the stations, even see the pretty graphic logos for the stations, but not able to stream. I'll try pushing the "i" button on my drive tomorrow and see if we can get that going.

I wish they'd just let us use our cell phones' 4G data connections like they do everywhere else in the world. I'd still love to find a way to do this. There HAS to be a way. COMAND is too un-neutered to not allow it.
Old 12-30-2014 | 04:01 PM
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2014 E250 Bluetec
Funny you say that. When I picked up my car, it was configured for European delivery. I had MW, LW, SW and no AM. It didn't have Sirius, and had the open configuration for your own DUN cellular device. The dealership did a software flash on it and voila - I have Sirius, AM and now the Verizon telematics package. Go figure!

Originally Posted by BeachBunny
Well, I pushed the little "i" button on the ceiling and mbrace reinitialized my car. Now I can see the stations, search the stations, even see the pretty graphic logos for the stations, but not able to stream. I'll try pushing the "i" button on my drive tomorrow and see if we can get that going.

I wish they'd just let us use our cell phones' 4G data connections like they do everywhere else in the world. I'd still love to find a way to do this. There HAS to be a way. COMAND is too un-neutered to not allow it.

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